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Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

29217 Views

20 replies

0 likes

Premium for Students
  • 29217 Views
  • 20 replies
  • 0 likes

Superuser Contribution Me han cobrado 9,9€ y soy estudiante

Hola, tenía el plan estudiante y sin aviso me han cobrado 9,9€ automáticamente y todavía tengo el descunento.

Visitor

Hola, tenía el plan estudiante y sin aviso me han cobrado 9,9€ automáticamente y todavía tengo el descunento. 

Alex

Spotify Legend

383 Views

1 replies

0 likes

Premium for Students
  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution O can't open verification link

After I verified my student account in university portal I got email. And when I want to continue with this link it opens 404 not found

Visitor

After I verified my student account in university portal I got email. And when I want to continue with this link it opens 404 not found

Not applicable

398 Views

2 replies

0 likes

  • 398 Views
  • 2 replies
  • 0 likes

Superuser Contribution Studenten korting werkt niet

Ik heb dus voordat ik een premium account nam een proefmaand genomen. Gelijk na het aansluiten van deze proefmaand heb ik de studenten korting gereld (email terug gekregen dat akkoord is gegaan en dat alles goed is) vevolgens werkt de studenten korti...

Casual Listener

Ik heb dus voordat ik een premium account nam een proefmaand genomen. Gelijk na het aansluiten van deze proefmaand heb ik de studenten korting gereld (email terug gekregen dat akkoord is gegaan en da...

Alex

Spotify Legend

3108 Views

7 replies

0 likes

Student
  • 3108 Views
  • 7 replies
  • 0 likes

Student plan no longer includes headspace?

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs headspace no longer included in the student premium plan? I logged into headspace but a lot of ...

Casual Listener

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Is headspace...

Luan

Spotify Star

557 Views

1 replies

0 likes

Premium for Students
  • 557 Views
  • 1 replies
  • 0 likes

Student premium

PlanFree/PremiumCountryCanada/United StatesDeviceiphone 13 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am a Canadian citizen going to school at a university in the United States. I can’t get student premium because i...

Visitor

Plan Free/Premium Country Canada/United States Device iphone 13  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am a Canadian citizen going...

Maxim

Spotify Star

265 Views

1 replies

0 likes

Premium for Students
  • 265 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution College not listed under Premium Student

I'd like to get the student discount however my community college I attended apparently doesn't count. How come? I obviously need the discount as I'm going to a community college for cheaper instead of a university. Plan Free/Premium Country: Usa Dev...

Visitor

I'd like to get the student discount however my community college I attended apparently doesn't count. How come? I obviously need the discount as I'm going to a community college for cheaper instead ...

Alex

Spotify Legend

1614 Views

3 replies

1 likes

Premium for Students
  • 1614 Views
  • 3 replies
  • 1 likes

Superuser Contribution I was charged with a regular account even though I have a student account

Hello, I am contacting you because even though my student status was confirmed in July, today I realized that I was charged in August and September, as if I had the Individual + Hulu account, although I never changed it. Was it a mistake?

Visitor

Hello, I am contacting you because even though my student status was confirmed in July, today I realized that I was charged in August and September, as if I had the Individual + Hulu account, althoug...

AlejaR

Moderator

620 Views

3 replies

1 likes

Premium for Students
  • 620 Views
  • 3 replies
  • 1 likes

Superuser Contribution Phone number's country code is not supported

Planpremium studentsCountryPuerto RicoOperating System(Windows 10, etc.) My Question or IssueI have been trying to get my Spotify for students verified manually, when I try to move from the page the following message appears "Phone number's country c...

Casual Listener

  Plan premium students Country Puerto Rico Operating System (Windows 10, etc.)   My Question or Issue I have been trying to get my Spotify for students verified manually, when I t...

Dian

Spotify Legend

2329 Views

7 replies

2 likes

Premium for Students
  • 2329 Views
  • 7 replies
  • 2 likes

Superuser Contribution pais no coincide con metodo de pago

hola, soy de argentina y quiero realizar un pago en spotify con la aplicación de personal pay con su tarjeta visa, pero spotify no me deja realizar el pago

Visitor

hola, soy de argentina y quiero realizar un pago en spotify con la aplicación de personal pay con su tarjeta visa, pero spotify no me deja realizar el pago

MihailY

Moderator

2441 Views

1 replies

0 likes

  • 2441 Views
  • 1 replies
  • 0 likes

I can't take an etudian subcription but im etudiant

I had a student subscription that stopped, I don’t know why I would like to reabscribe as a student because I still am but I can’t anymore?

Visitor

I had a student subscription that stopped, I don’t know why I would like to reabscribe as a student because I still am but I can’t anymore?

Maxim

Spotify Star

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tertiary Study Not Found

I want to subscribe as a student but my tertiary study Media Design School in NZ is not on the list?

Newbie

I want to subscribe as a student but my tertiary study Media Design School in NZ is not on the list?  

Celia_Christian

Casual Listener

1044 Views

6 replies

0 likes

Student
  • 1044 Views
  • 6 replies
  • 0 likes

Superuser Contribution PREMIUM STUDENT SUDDENLY STOPPED FOR ONLY 1 DAY

PlanPremiumCountryPhilippines DeviceSamsung Galaxy A12Operating SystemAndroid 12 My Question or IssueI registered to Student premium on Oct 21 but on Oct 22, the premium feature was GONE ALREADY! please help me fix this

Visitor

Plan Premium Country Philippines  Device Samsung Galaxy A12 Operating System Android 12   My Question or Issue I registered to Student premium on Oct 21 but on Oct 22, the premium...

Dian

Spotify Legend

294 Views

1 replies

0 likes

Premium for Students
  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plano universitário pro plano premium erroneamente

Em dezembro de 2021 assinei o plano universitário, mas no mês de setembro o meu plano foi alterado para o plano Premium normal, sem a minha autorização. Pago todo mês R$9,90 e paguei R$19,90 sem setembro e outubro. Fiz o envio da documentação válida ...

Newbie

Em dezembro de 2021 assinei o plano universitário, mas no mês de setembro o meu plano foi alterado para o plano Premium normal, sem a minha autorização. Pago todo mês R$9,90 e paguei R$19,90 sem sete...

AlejaR

Moderator

305 Views

1 replies

0 likes

Premium for Students
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot change country

I have changed my Spotify premium payment to US credit card but I still cannot change the country to US (it does not show in the pulldown box). After changing country, I would like to change to student premium, but it doesn't allow me until I change ...

Newbie

I have changed my Spotify premium payment to US credit card but I still cannot change the country to US (it does not show in the pulldown box). After changing country, I would like to change to stude...

OscarDC

Moderator

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem With Showtime Subscription

PlanPremium StudentCountryUSAMy Question or Issue After I signed up for Student Premium, my Showtime subscription worked for exactly one day. Afterward, I kept getting greeted with a "7-Day Trial for $10.99" screen every time I logged into their site...

Casual Listener

  Plan Premium Student Country USA My Question or Issue   After I signed up for Student Premium, my Showtime subscription worked for exactly one day. Afterward, I kept getting greete...

Bunnywise111

Visitor

33624 Views

21 replies

6 likes

Premium for Students
  • 33624 Views
  • 21 replies
  • 6 likes

Superuser Contribution Can I use Spotify Student Premium for 4 NON-CONSECUTIVE years?

Spotify student premium only works for 4 years. If I used it for 3 years during university, and then took a year out of education before going back to university for my masters degree, will I still be able to use another year of student premium durin...

Newbie

Spotify student premium only works for 4 years. If I used it for 3 years during university, and then took a year out of education before going back to university for my masters degree, will I still b...

Alex

Spotify Legend

616 Views

1 replies

0 likes

Premium for Students
  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium stopped, can't renew student discount

I've had student premium for a while, and then suddenly the other day my account turned to "free". My payment history says I paid on Oct 2, so I don't understand why not even two weeks later my premium disappeared.Now, when I try to upgrade and enter...

Visitor

I've had student premium for a while, and then suddenly the other day my account turned to "free". My payment history says I paid on Oct 2, so I don't understand why not even two weeks later my premi...

MihailY

Moderator

377 Views

1 replies

0 likes

Premium for Students
  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagué premium pero no funciona

Realicé el pago de premium para estudiantes, pero no me activo la suscripción, todos los meses eh pagado y este no me otorgó el premium.

Visitor

Realicé el pago de premium para estudiantes, pero no me activo la suscripción, todos los meses eh pagado y este no me otorgó el premium.

Kiril

Moderator

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
  • 0 likes