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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

133324 Views

98 replies

137 likes

Premium for Students
  • 133324 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31359 Views

19 replies

1 likes

Premium for Students
  • 31359 Views
  • 19 replies
  • 1 likes

Superuser Contribution No puedo suscribirme a premium de estudiantes

Me aparece un etiqueta que dice: Al parecer, ya aprovechaste el periodo de prueba de Premium antes. Por eso, no eres elegible para esta oferta. Pero no te preocupes, igual puedes obtener Spotify Premium. Nunca me suscrito a premium

Newbie

  Me aparece un etiqueta que dice: Al parecer, ya aprovechaste el periodo de prueba de Premium antes. Por eso, no eres elegible para esta oferta. Pero no te preocupes, igual puedes ob...

Dian

Spotify Legend

730 Views

1 replies

0 likes

Premium for Students
  • 730 Views
  • 1 replies
  • 0 likes

I need the student account switched to son's account and removed from mine.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AdamDamon

Spotify Star

903 Views

1 replies

0 likes

Premium for Students
  • 903 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu service not working

PlanStudent PremiumCountryUSA My Question or IssueHulu not working. My services on the spotify account do not show 'activate' Hulu instead I get 'start watching' -> clicking this button opens up Hulu which asks for its own subscription services.

Visitor

  Plan Student Premium Country USA   My Question or Issue Hulu not working. My services on the spotify account do not show 'activate' Hulu instead I get 'start watching' -> clicki...

Dian

Spotify Legend

382 Views

1 replies

2 likes

Premium for Students
  • 382 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution College not listed under Premium Student

I'd like to get the student discount however my community college I attended apparently doesn't count. How come? I obviously need the discount as I'm going to a community college for cheaper instead of a university. Plan Free/Premium Country: Usa Dev...

Visitor

I'd like to get the student discount however my community college I attended apparently doesn't count. How come? I obviously need the discount as I'm going to a community college for cheaper instead ...

Alex

Spotify Legend

1719 Views

3 replies

1 likes

Premium for Students
  • 1719 Views
  • 3 replies
  • 1 likes

Superuser Contribution Account showing subscription to two different plans at same time?

PlanPremium StudentCountryIndiaDeviceRedmi Note 6 ProOperating SystemAndroid My Question or IssueHad to reverify that I'm a student, and that was successfully done, but then my recurring payment kept failing for this month. When I open my main accoun...

Visitor

...ut then my recurring payment kept failing for this month.    When I open my main accounts page to try and figure it out, it says I have a students subscription as my plan, but when I o...

Dian

Spotify Legend

299 Views

1 replies

0 likes

Premium for Students
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraram errado

o Spotify descontou do meu cartão 19,90, o meu plano é o universitário de 9,90. Como faço para reaver meu dinheiro???

Visitor

o Spotify descontou do meu cartão 19,90, o meu plano é o universitário de 9,90. Como faço para reaver meu dinheiro???

Vasil

Moderator

293 Views

1 replies

0 likes

Premium for Students
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student

Hello, few minutes ago I tried to use premium student, I logged in with my codes however nothing happed, then I tried again but it said that I have already used it, now I have no premium and I can't use mine, can you help me ?PlanFree/PremiumCountryG...

Visitor

Hello, few minutes ago I tried to use premium student, I logged in with my codes however nothing happed, then I tried again but it said that I have already used it, now I have no premium and I can't ...

Kiril

Moderator

302 Views

1 replies

0 likes

Premium for Students
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount: Clicking "Renew Discount" just reloads the same page, unable to renew

I received an email telling me it is time to renew my discount. I go to the page and click "renew discount" but it just keeps reloading the page with no changes made or confirmation emails. I've tried directly through the email link and separately th...

Newbie

I received an email telling me it is time to renew my discount. I go to the page and click "renew discount" but it just keeps reloading the page with no changes made or confirmation emails. I've trie...

emirdior

Newbie

667 Views

2 replies

0 likes

Premium for Students
  • 667 Views
  • 2 replies
  • 0 likes

Superuser Contribution choose wrong university

Hello, today I would like to change my abo, from a normal premium account to the premium student account. Now, I choose the wrong university and I cannot do it again. I there a possibility to get the premium student account without delete my actual a...

Visitor

Hello,   today I would like to change my abo, from a normal premium account to the premium student account. Now, I choose the wrong university and I cannot do it again. I there a possibility t...

Aceeper2

Newbie

2418 Views

4 replies

0 likes

Premium for Students
  • 2418 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Dont have option to activate hulu using premium for students

I read somewhere saying that there will be link on account overview to activate hulu,but i dont have any option / link to activate hulu PlanPremium for studentsCountryMalaysiaDeviceAcer nitro 5,iphone 12 proOperating Systemwindows 10,ios 15.4.1My Que...

Visitor

I read somewhere saying that there will be link on account overview to activate hulu,but i dont have any option / link to activate hulu   Plan Premium for students Country Malaysia D...

Vasil

Moderator

1967 Views

5 replies

0 likes

Premium for Students
  • 1967 Views
  • 5 replies
  • 0 likes

Superuser Contribution Student premium capped at 4 years

PlanPremiumCountryUK DeviceIphone, MacOperating SystemiOS My Question or Issue Pretty frustrating on the 4 year student premium cap. I have another 6-7 months to go as a graduate student, and I saw another user on here put it like this - why should w...

Newbie

...cknowledge the fact one can study post the 4 year range, I dont see why Spotify should increase their prices and cap students at 4 years. Seems just like a way to make money off young people. I still have no i...

Dian

Spotify Legend

611 Views

1 replies

0 likes

Premium for Students
  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student

I have been verified by SheerId however, when I go to put in my information for payment it just says try again even though everything is filled out correctly

Visitor

I have been verified by SheerId however, when I go to put in my information for payment it just says try again even though everything is filled out correctly

ekincanakın

Visitor

665 Views

2 replies

0 likes

Premium for Students
  • 665 Views
  • 2 replies
  • 0 likes

Superuser Contribution Charged incorrectly

Plan - StudentCountry - UK DevicePixel6Operating SystemAndroid My Question or IssueI verified my student ID last month (April) but I've been charged £9.99 for May. The settings I changed last month have been removed?

Newbie

Plan - Student Country - UK   Device Pixel6 Operating System Android   My Question or Issue I verified my student ID last month (April) but I've been charged £9.99 for May. Th...

Yordan

Moderator

447 Views

1 replies

0 likes

Premium for Students
  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment through app store

I have a bunch of old iTunes gift cards laying around and I was hoping to use them to get spotify premium student. I redeemed them through the app store, but then realized that I don't think I can pay for premium through the app store. Am I wrong abo...

Visitor

I have a bunch of old iTunes gift cards laying around and I was hoping to use them to get spotify premium student. I redeemed them through the app store, but then realized that I don't think I can pa...

Vasil

Moderator

380 Views

1 replies

0 likes

Premium for Students
  • 380 Views
  • 1 replies
  • 0 likes

Charged Incorrectly

Plan: StudentCountry: U.S.ADevice: iPhone 13, Macbook Pro Operating System: iOS 10 I was charged for regular Premium ($9.99) despite verifying my status as a student ($4.99). Can I please have some help with this?

Visitor

Plan: Student Country: U.S.A Device: iPhone 13, Macbook Pro  Operating System: iOS 10   I was charged for regular Premium ($9.99) despite verifying my status as a studen...

Maxim

Spotify Star

425 Views

1 replies

0 likes

Premium for Students
  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema para darme de alta en el Plan de estudiantes

Hace unas semanas verifiqué que soy estudiante, y me mandaron el correo de que todo había ido bien y en el que ponía obtener descuento, pero no me di de alta en el momento, y ahora cuando he ido a hacerlo me da error, y no me deja verificarlo de nuev...

Visitor

Hace unas semanas verifiqué que soy estudiante, y me mandaron el correo de que todo había ido bien y en el que ponía obtener descuento, pero no me di de alta en el momento, y ahora cuando he ido a ha...

Jeremy

Spotify Legend

499 Views

1 replies

0 likes

Premium for Students
  • 499 Views
  • 1 replies
  • 0 likes

Change from Student(4,99) to (9,99)

It realy sucks that my Acc changed from Student zu Premium. I am still studiing and i didn´t get any information about that. I payed now 9,99€ for 4 Month instead of 4,99€ for f*cking no reason. How can i get my money back?

Visitor

It realy sucks that my Acc changed from Student zu Premium. I am still studiing and i didn´t get any information about that. I payed now 9,99€ for 4 Month instead of 4,99€ for f*cking no reason.&nbsp...

Maxim

Spotify Star

542 Views

1 replies

0 likes

Premium for Students
  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country's phone code is still not supported

PlanStudent premium CountryIraqDeviceiPhone 13Operating SystemIOS 15.4.1 My Question or IssueHi, I'm having an issue with verification in SheerID. It says that my country's code is not supported. I live in Iraq, and I tried in incognito and even chan...

Visitor

  Plan Student premium  Country Iraq Device iPhone 13 Operating System IOS 15.4.1   My Question or Issue Hi, I'm having an issue with verification in SheerID. It says that m...

Dian

Spotify Legend

1004 Views

3 replies

1 likes

Premium for Students
  • 1004 Views
  • 3 replies
  • 1 likes

Superuser Contribution I've been charged twice for my Premium account

Hello, If you reach my receipts, you will see that I've been charged twice for the premium account (02nd May).One time when I did my student subscription, and another time today (12th May), when I also saw the receipt and the value processed in my ac...

Visitor

Hello,  If you reach my receipts, you will see that I've been charged twice for the premium account (02nd May). One time when I did my student subscription, and another time today (12th May), ...

Jeremy

Spotify Legend

498 Views

1 replies

0 likes

Premium for Students
  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment premium student

Hello,The past months I've paid €9,99 p.m. even though I verified I'm a student and took the next step to activate it. Talked to someone who works at Spotify at the helpdesk. I could get the last month fully paid back (€9,99), but he couldn't do anyt...

Newbie

Hello, The past months I've paid €9,99 p.m. even though I verified I'm a student and took the next step to activate it. Talked to someone who works at Spotify at the helpdesk. I could get the last m...

Dian

Spotify Legend

575 Views

1 replies

0 likes

Premium for Students
  • 575 Views
  • 1 replies
  • 0 likes