Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Moderator
8534 Views
5 replies
0 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
12319 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
22683 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
165739 Views
110 replies
148 likes
I received an email telling me it is time to renew my discount. I go to the page and click "renew discount" but it just keeps reloading the page with no changes made or confirmation emails. I've tried directly through the email link and separately th...
I received an email telling me it is time to renew my discount. I go to the page and click "renew discount" but it just keeps reloading the page with no changes made or confirmation emails. I've trie...
Newbie
827 Views
2 replies
0 likes
PlanPremiumCountryPhilippinesDeviceAndroid phone and laptopOperating SystemWindows 10 My Question or IssueRegarding my premium plan, the current plan that I am using right now is the student plan. However, last month, Spotify charged me of 149Php. At...
Plan Premium Country Philippines Device Android phone and laptop Operating System Windows 10 My Question or Issue Regarding my premium plan, the current plan that I am using right no...
Spotify Legend
11754 Views
3 replies
0 likes
I tried paying for my premium and it says payment failed but the money has been debited. What do I do?
I tried paying for my premium and it says payment failed but the money has been debited. What do I do?
Spotify Legend
432 Views
1 replies
0 likes
Hi! I am a fourth year student, just started and should have a year left of my student plan. I cannot find when I started the subscription anywhere. Anytime I try to verify, it says the plan is already used. I cannot have started it earlier, because ...
Hi! I am a fourth year student, just started and should have a year left of my student plan. I cannot find when I started the subscription anywhere. Anytime I try to verify, it says the plan is alrea...
Spotify Legend
427 Views
1 replies
0 likes
I am late to renewing the student plan by month approximately and i cant pay its says unsubscribeed when i pay through my mobile
I am late to renewing the student plan by month approximately and i cant pay its says unsubscribeed when i pay through my mobile
Moderator
484 Views
1 replies
0 likes
PlanPremium student CountryUkraine Device(Samsung Galaxy A52s)Operating System(Android Oreo.) My Question or IssueI am a student from Ukraine who studies at a Ukrainian university. I can't apply for a premium student, because it says that now I am in...
Plan Premium student Country Ukraine Device (Samsung Galaxy A52s) Operating System (Android Oreo.) My Question or Issue I am a student from Ukraine who stud...
Spotify Star
915 Views
1 replies
0 likes
Trying to switch to a student plan. When I complete the verification form, it says that I have already redeemed this offer.
Trying to switch to a student plan. When I complete the verification form, it says that I have already redeemed this offer.
Visitor
781 Views
2 replies
0 likes
I just activated my free 30 day trial of Premium and then went to try to verify my student status and it can't/won't verify that I'm a student. I changed my email to my school email and it still doesn't acknowledge my student status. I have a Unidays...
I just activated my free 30 day trial of Premium and then went to try to verify my student status and it can't/won't verify that I'm a student. I changed my email to my school email and it still does...
Visitor
110248 Views
11 replies
7 likes
I have the free Spotify on my phone with my personal email address as the log in. But then I started grad school and now have the Premium student subscription which is my school email. How do I update my email address on my phone so that it recognize...
I have the free Spotify on my phone with my personal email address as the log in. But then I started grad school and now have the Premium student subscription which is my school email. How do I updat...
Moderator
912 Views
1 replies
0 likes
Al momento de verificar en Spotify no me aparece mi escuela, pero en la pagina de SheerID si esta dentro de los vereificados
Al momento de verificar en Spotify no me aparece mi escuela, pero en la pagina de SheerID si esta dentro de los vereificados
Spotify Legend
652 Views
1 replies
0 likes
Il mio account è stato disattivato perchè ho avuto problemi con la carta e il pagamento non veniva effettuato. Risolto il problema riattivo l'abbonamento e invece di 4,99 (ho l'abbonamento studenti da più di un anno credo) si pagano 9,99. Quindi prov...
Il mio account è stato disattivato perchè ho avuto problemi con la carta e il pagamento non veniva effettuato. Risolto il problema riattivo l'abbonamento e invece di 4,99 (ho l'abbonamento studenti d...
Spotify Legend
1872 Views
6 replies
0 likes
PlanStudent PremiumCountry USDeviceSamsung Galaxy 9Operating SystemAndroid My Question or Issue So I was just told ro re-verify for spotify premium student and I did using the manual sheerID verification. It was successful, and when I click the link ...
Plan Student Premium Country US Device Samsung Galaxy 9 Operating System Android My Question or Issue So I was just told ro re-verify for spotify premium student an...
Newbie
2416 Views
4 replies
0 likes
How do I renew my student subscription
How do I renew my student subscription
Spotify Star
402 Views
1 replies
0 likes
PlanFree/Premium - freeCountry - UK Deviceiphone 11Operating SystemiOS 15 My Question or IssueI recently had to create a new spotify account. i had student premium on my previous account, but i cancelled the subscription. i wanted to start using stud...
Plan Free/Premium - free Country - UK Device iphone 11 Operating System iOS 15 My Question or Issue I recently had to create a new spotify account. i had student premium on my...
Spotify Star
632 Views
1 replies
0 likes
Buongiorno, Ho l’abbonamento per studenti, rinnovato il mese scorso (16/10) dato che era scaduto l’anno. Nonostante io avessi fatto tutti i passaggi di conferma, ieri sera mi è arrivato il pagamento di 9,9€. Sono ritornata nella mail e ho ripremuto s...
Buongiorno, Ho l’abbonamento per studenti, rinnovato il mese scorso (16/10) dato che era scaduto l’anno. Nonostante io avessi fatto tutti i passaggi di conferma, ieri sera mi è arrivat...
Moderator
413 Views
1 replies
0 likes
Hay dos cuentas de Spotify con el mismo correo, pero en una estoy pagando premium y no me deja entrar
Hay dos cuentas de Spotify con el mismo correo, pero en una estoy pagando premium y no me deja entrar
Moderator
848 Views
1 replies
0 likes
PlanFree/Premium StudentCountry England, UK My Question or Issue I tried to apply for the student premium subscription, as I am 17 years old and currently enrolled in Oldham Sixth Form College in the UK and have a UNIDAYS account and qualify for stud...
Plan Free/Premium Student Country England, UK My Question or Issue I tried to apply for the student premium subscription, as I am 17 years old and currently enrolled...
Spotify Legend
10821 Views
4 replies
0 likes
Hey @Maxim ,Thanks for your response as I was also looking for an answer to this.I have a follow-up question though: Do you know how long access to Hulu lasts once the Spotify Student plan expires?Thanks for your time.
Hey @Maxim , Thanks for your response as I was also looking for an answer to this. I have a follow-up question though: Do you know how long access to Hulu lasts once the Spotify Student plan expi...
Spotify Star
3010 Views
3 replies
0 likes
não consigo fazer a verificação de estudante no sheerid pra ter a conta universitaria.
não consigo fazer a verificação de estudante no sheerid pra ter a conta universitaria.
Moderator
320 Views
1 replies
0 likes
Spotify Star
381 Views
1 replies
0 likes
