Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13739 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
146267 Views
106 replies
144 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34477 Views
19 replies
1 likes
Buena tardes, Spotify cobro su suscripción hoy, y me cobro dos veces.Quisiera una solución, gracias de antemano
Buena tardes, Spotify cobro su suscripción hoy, y me cobro dos veces. Quisiera una solución, gracias de antemano
Spotify Legend
331 Views
1 replies
0 likes
Is there a way I could get student discount even if my school doesn't figure in the choices? I'm a college student and I can't have the student discount..
Is there a way I could get student discount even if my school doesn't figure in the choices? I'm a college student and I can't have the student discount..
Community Legend
854 Views
5 replies
0 likes
Tengo contratado el plan premium de estudiantes por el cual pago 57 cada mes; sin embargo, este mes me cobraron 115 y como plan individual cuando yo no he realizado ningún cambio en mi plan, quisiera una solución a mi problema para seguir teniendo mi...
Tengo contratado el plan premium de estudiantes por el cual pago 57 cada mes; sin embargo, este mes me cobraron 115 y como plan individual cuando yo no he realizado ningún cambio en mi plan, quisiera...
Moderator
388 Views
1 replies
0 likes
Assinei o spotify premium em dezembro do ano passado na modalidade estudante universitário. Tive os 3 primeiros meses gratuitos e a primeira cobrança foi correta no valor de 8,50 reais, porém nesse mês o plano mudou automaticamente para o premium nor...
Assinei o spotify premium em dezembro do ano passado na modalidade estudante universitário. Tive os 3 primeiros meses gratuitos e a primeira cobrança foi correta no valor de 8,50 reais, porém...
Casual Listener
3791 Views
6 replies
0 likes
Plan PremiumCountryTurkey My Question or IssueI am premium member for many years now and now I am student eligible because I am emrolled in a college. I validated it from sheerid and received email that I am eligible for a discount until next year th...
Plan Premium Country Turkey My Question or Issue I am premium member for many years now and now I am student eligible because I am emrolled in a college. I validated it fro...
Moderator
5420 Views
9 replies
5 likes
I have a students account and bought a sixty euro gift card to pay for a year. Although, I realized, that after half a year the money is being taken from my bank account. I would like to have more information about that.
I have a students account and bought a sixty euro gift card to pay for a year. Although, I realized, that after half a year the money is being taken from my bank account. I would like to have more i...
Spotify Star
325 Views
1 replies
0 likes
PlanPremium for StudentsCountryIraqDeviceiphone 13 Pro Max My Question or IssueStudent Premium on iraq not working its showing this message when i fill up the information page ( Phone number's country code is not supported. )
Plan Premium for Students Country Iraq Device iphone 13 Pro Max My Question or Issue Student Premium on iraq not working its showing this message when i fill up the i...
Spotify Legend
705 Views
1 replies
0 likes
PlanPremium StudentUSA DeviceIphone 11 and MacBook Air 2019 My Question or IssueHi there,A few days ago, I was logged out of all of my spotify accounts and my normal email account isnt working to access again. Im not sure if this is an issue with hac...
Plan Premium Student USA Device Iphone 11 and MacBook Air 2019 My Question or Issue Hi there, A few days ago, I was logged out of all of my spotify accounts and my normal email...
Moderator
918 Views
1 replies
0 likes
hello. does the student subscription apply ONLY to full-time students? i am only taking one rn because of work but it says they can't confirm i'm a student. ty!
hello. does the student subscription apply ONLY to full-time students? i am only taking one rn because of work but it says they can't confirm i'm a student. ty!
Spotify Star
601 Views
1 replies
0 likes
PlanStudent Premium CountryUSA DeviceDesktop Operating SystemWindows 10 My Question or IssueI got an email saying I have to reverify myself as a student. I have clicked on the link to do so, but it takes me to the page advertising Hulu and newly adde...
Plan Student Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue I got an email saying I have to reverify myself as a ...
Newbie
66898 Views
26 replies
16 likes
ja realizei todos os processos pra habilitar a função premium universitário porem foi descontado o valor normal da conta premium 19,90 quando tento habilitar novamente chega a mensagem de " Você já aproveitou esta oferta."
ja realizei todos os processos pra habilitar a função premium universitário porem foi descontado o valor normal da conta premium 19,90 quando tento habilitar novamente chega a mensagem de " Você...
Moderator
601 Views
1 replies
0 likes
I recently decided to close my old Facebook account, which was also linked with my old Spotify account. I then decided to close the Spotify account too and make a new one on my new email. I had student premium for a while on my old account but I chan...
I recently decided to close my old Facebook account, which was also linked with my old Spotify account. I then decided to close the Spotify account too and make a new one on my new email. I had stude...
Moderator
495 Views
1 replies
0 likes
Whenever I try to do Student discount, it doesn't show united states for Student. So I can't go further.
Whenever I try to do Student discount, it doesn't show united states for Student. So I can't go further.
Spotify Star
473 Views
1 replies
0 likes
Plan: StudentFree/Premium: FreeCountry: USA Device: iPhone 13 Pro / Macbook Air 2021(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I am an international student from S...
Plan: Student Free/Premium: Free Country: USA Device: iPhone 13 Pro / Macbook Air 2021 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, W...
Spotify Star
550 Views
1 replies
0 likes
Eu compartilhava uma conta com uma amiga que utilizava dos dados dela para ter o desconto do premium universitário. No caso, o email era meu e a matrícula da faculdade era dela. Acontece que já não compartilhamos mais e agora eu tentei solicitar o Pr...
Eu compartilhava uma conta com uma amiga que utilizava dos dados dela para ter o desconto do premium universitário. No caso, o email era meu e a matrícula da faculdade era dela. Acontece que já não c...
Spotify Star
1233 Views
2 replies
0 likes
PlanFree/Premium Student CountryItaly / South Korea DeviceSamsung A52s Operating SystemAndroid 11 My Question or IssueHello! I have a problem with my spotify profile. I moved to South Korea for a while (I'm from Italy) as a student and spotify is not...
Plan Free/Premium Student Country Italy / South Korea Device Samsung A52s Operating System Android 11 My Question or Issue Hello! I have a problem with my spo...
Spotify Star
612 Views
1 replies
0 likes
PlanetudiantCountryFranceDevice(iPhoneOperating System(iOS 10 My Question or IssueBonjour,Mon compte est passé automatiquement depui etudiant à premium sans aucun préavis. comment faire pour le remettre en étudiant y compris pour le mois en cours.Mer...
Plan etudiant Country France Device (iPhone Operating System (iOS 10 My Question or Issue Bonjour, Mon compte est passé automatiquement depui etudiant à premium sans aucun préavis. ...
Spotify Legend
406 Views
1 replies
0 likes
PlanFreeCountrySouth Korea (Temporarily) DeviceIntel LaptopOperating SystemWindows 10 My Question or Issue:I'm trying to get onto the Spotify Student Plan before the plan expires, and I've been clicking on the link that should allegedly send me to th...
Plan Free Country South Korea (Temporarily) Device Intel Laptop Operating System Windows 10 My Question or Issue: I'm trying to get onto the Spotify Student Plan before the pla...
Spotify Star
370 Views
1 replies
0 likes
PlanPremiumCountryCzech Republic DeviceiPhone 11Operating SystemiOS 15.6.1 My subscription was charged on 9.09 and now my account says the next charge is on 28.09, why is this and how can this error be resolved?
Plan Premium Country Czech Republic Device iPhone 11 Operating System iOS 15.6.1 My subscription was charged on 9.09 and now my account says the next charge is on 28.09,...
Moderator
475 Views
1 replies
0 likes
Hi, I am planning on buying Student Premium on Spotify, however, I will be moving to the UK next week for my college So I wanted to know if my student premium will work in the UK as well or if will I have to change my location and billing exchange fr...
Hi, I am planning on buying Student Premium on Spotify, however, I will be moving to the UK next week for my college So I wanted to know if my student premium will work in the UK as well or if...
Spotify Star
609 Views
1 replies
0 likes
