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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24406 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24406 Views
  • 18 replies
  • 0 likes

Superuser Contribution for premium student account, it does not appear the USA

i am going to pass to a student premium account, i was searching for USA, and does not appear, and i study in the USA

  • Visitor
  • i am going to pass to a student premium account, i was searching for USA, and does not appear, and i study in the USA
  • Jeremy
  • Spotify Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo suscribirme a premium de estudiantes

Me aparece un etiqueta que dice: Al parecer, ya aprovechaste el periodo de prueba de Premium antes. Por eso, no eres elegible para esta oferta. Pero no te preocupes, igual puedes obtener Spotify Premium. Nunca me suscrito a premium

  • Newbie
  •   Me aparece un etiqueta que dice: Al parecer, ya aprovechaste el periodo de prueba de Premium antes. Por eso, no eres elegible para esta oferta. Pero no te preocupes, igual puedes ob...
  • Dian
  • Spotify Legend
  • 564 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 564 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium for Students verification

I am trying to renew my subscription for premium for students but whenever I submit my student verification in SheerID the page always says "Please enter an eligible school" and there are no list of schools under the name of college/university drop d...

  • Casual Listener
  • I am trying to renew my subscription for premium for students but whenever I submit my student verification in SheerID the page always says "Please enter an eligible school" and there are no list o...
  • AndresM
  • Spotify
  • 2585 Views
  • 7 replies
  • 0 likes
  • Premium for Students
  • 2585 Views
  • 7 replies
  • 0 likes

Superuser Contribution Hulu service not working

PlanStudent PremiumCountryUSA My Question or IssueHulu not working. My services on the spotify account do not show 'activate' Hulu instead I get 'start watching' -> clicking this button opens up Hulu which asks for its own subscription services.

  • Visitor
  •   Plan Student Premium Country USA   My Question or Issue Hulu not working. My services on the spotify account do not show 'activate' Hulu instead I get 'start watching' -> clicki...
  • Dian
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 2 likes
  • Premium for Students
  • 301 Views
  • 1 replies
  • 2 likes

I need the student account switched to son's account and removed from mine.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • AdamDamon
  • Spotify Star
  • 835 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 835 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraram errado

o Spotify descontou do meu cartão 19,90, o meu plano é o universitário de 9,90. Como faço para reaver meu dinheiro???

  • Visitor
  • o Spotify descontou do meu cartão 19,90, o meu plano é o universitário de 9,90. Como faço para reaver meu dinheiro???
  • Vasil
  • Moderator
  • 237 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account showing subscription to two different plans at same time?

PlanPremium StudentCountryIndiaDeviceRedmi Note 6 ProOperating SystemAndroid My Question or IssueHad to reverify that I'm a student, and that was successfully done, but then my recurring payment kept failing for this month. When I open my main accoun...

  • Visitor
  • ...ut then my recurring payment kept failing for this month.    When I open my main accounts page to try and figure it out, it says I have a students subscription as my plan, but when I o...
  • Dian
  • Spotify Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student

Hello, few minutes ago I tried to use premium student, I logged in with my codes however nothing happed, then I tried again but it said that I have already used it, now I have no premium and I can't use mine, can you help me ?PlanFree/PremiumCountryG...

  • Visitor
  • Hello, few minutes ago I tried to use premium student, I logged in with my codes however nothing happed, then I tried again but it said that I have already used it, now I have no premium and I can't ...
  • Kiril
  • Moderator
  • 244 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student

I have been verified by SheerId however, when I go to put in my information for payment it just says try again even though everything is filled out correctly

  • Visitor
  • I have been verified by SheerId however, when I go to put in my information for payment it just says try again even though everything is filled out correctly
  • ekincanakın
  • Visitor
  • 580 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 580 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student premium capped at 4 years

PlanPremiumCountryUK DeviceIphone, MacOperating SystemiOS My Question or Issue Pretty frustrating on the 4 year student premium cap. I have another 6-7 months to go as a graduate student, and I saw another user on here put it like this - why should w...

  • Newbie
  • ...cknowledge the fact one can study post the 4 year range, I dont see why Spotify should increase their prices and cap students at 4 years. Seems just like a way to make money off young people. I still have no i...
  • Dian
  • Spotify Legend
  • 523 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged incorrectly

Plan - StudentCountry - UK DevicePixel6Operating SystemAndroid My Question or IssueI verified my student ID last month (April) but I've been charged £9.99 for May. The settings I changed last month have been removed?

  • Newbie
  • Plan - Student Country - UK   Device Pixel6 Operating System Android   My Question or Issue I verified my student ID last month (April) but I've been charged £9.99 for May. Th...
  • Yordan
  • Moderator
  • 393 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment through app store

I have a bunch of old iTunes gift cards laying around and I was hoping to use them to get spotify premium student. I redeemed them through the app store, but then realized that I don't think I can pay for premium through the app store. Am I wrong abo...

  • Visitor
  • I have a bunch of old iTunes gift cards laying around and I was hoping to use them to get spotify premium student. I redeemed them through the app store, but then realized that I don't think I can pa...
  • Vasil
  • Moderator
  • 291 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 291 Views
  • 1 replies
  • 0 likes

Charged Incorrectly

Plan: StudentCountry: U.S.ADevice: iPhone 13, Macbook Pro Operating System: iOS 10 I was charged for regular Premium ($9.99) despite verifying my status as a student ($4.99). Can I please have some help with this?

  • Visitor
  • Plan: Student Country: U.S.A Device: iPhone 13, Macbook Pro  Operating System: iOS 10   I was charged for regular Premium ($9.99) despite verifying my status as a studen...
  • Maxim
  • Spotify Star
  • 370 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema para darme de alta en el Plan de estudiantes

Hace unas semanas verifiqué que soy estudiante, y me mandaron el correo de que todo había ido bien y en el que ponía obtener descuento, pero no me di de alta en el momento, y ahora cuando he ido a hacerlo me da error, y no me deja verificarlo de nuev...

  • Visitor
  • Hace unas semanas verifiqué que soy estudiante, y me mandaron el correo de que todo había ido bien y en el que ponía obtener descuento, pero no me di de alta en el momento, y ahora cuando he ido a ha...
  • Jeremy
  • Spotify Legend
  • 426 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 426 Views
  • 1 replies
  • 0 likes

Change from Student(4,99) to (9,99)

It realy sucks that my Acc changed from Student zu Premium. I am still studiing and i didn´t get any information about that. I payed now 9,99€ for 4 Month instead of 4,99€ for f*cking no reason. How can i get my money back?

  • Visitor
  • It realy sucks that my Acc changed from Student zu Premium. I am still studiing and i didn´t get any information about that. I payed now 9,99€ for 4 Month instead of 4,99€ for f*cking no reason.&nbsp...
  • Maxim
  • Spotify Star
  • 456 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've been charged twice for my Premium account

Hello, If you reach my receipts, you will see that I've been charged twice for the premium account (02nd May).One time when I did my student subscription, and another time today (12th May), when I also saw the receipt and the value processed in my ac...

  • Visitor
  • Hello,  If you reach my receipts, you will see that I've been charged twice for the premium account (02nd May). One time when I did my student subscription, and another time today (12th May), ...
  • Jeremy
  • Spotify Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment premium student

Hello,The past months I've paid €9,99 p.m. even though I verified I'm a student and took the next step to activate it. Talked to someone who works at Spotify at the helpdesk. I could get the last month fully paid back (€9,99), but he couldn't do anyt...

  • Newbie
  • Hello, The past months I've paid €9,99 p.m. even though I verified I'm a student and took the next step to activate it. Talked to someone who works at Spotify at the helpdesk. I could get the last m...
  • Dian
  • Spotify Legend
  • 508 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment Issue

PlanFree/PremiumCountryIndiaDeviceSamsung A21sOperating SystemWindows 10 While entering the cards details for Student premium account I am facing issue that says "Oops! Something went wrong, please try again." and I have try it multiple times.Please ...

  • Newbie
  •   Plan Free/Premium Country India Device Samsung A21s Operating System Windows 10   While entering the cards details for Student premium account I am facing issue that says "Oops!...
  • Alex
  • Spotify Legend
  • 487 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment issue

PlanPremium studentCountryArgentinaDeviceSamsung Galaxy A21SOperating SystemAndroid My Question or IssueHello, I have a Premium student account, which was suspended because apparently the payment cannot be processed, without any further explanation. ...

  • Newbie
  • Plan Premium student Country Argentina Device Samsung Galaxy A21S Operating System Android   My Question or Issue Hello,   I have a Premium student account, which was suspende...
  • Dian
  • Spotify Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not getting a reply from SheerID

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI contacted SheerID two weeks ago wondering about why my sixth form/college wasn't eligible f...

  • Newbie
  • ...ontacted SheerID two weeks ago wondering about why my sixth form/college wasn't eligible for Premium for Students. Nobody has gotten back to me and my school is still ineligible.
  • Jeremy
  • Spotify Legend
  • 1079 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1079 Views
  • 3 replies
  • 0 likes