Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
15970 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
151802 Views
108 replies
146 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
35415 Views
19 replies
1 likes
I recently decided to close my old Facebook account, which was also linked with my old Spotify account. I then decided to close the Spotify account too and make a new one on my new email. I had student premium for a while on my old account but I chan...
I recently decided to close my old Facebook account, which was also linked with my old Spotify account. I then decided to close the Spotify account too and make a new one on my new email. I had stude...
Moderator
540 Views
1 replies
0 likes
Whenever I try to do Student discount, it doesn't show united states for Student. So I can't go further.
Whenever I try to do Student discount, it doesn't show united states for Student. So I can't go further.
Spotify Star
494 Views
1 replies
0 likes
Plan: StudentFree/Premium: FreeCountry: USA Device: iPhone 13 Pro / Macbook Air 2021(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I am an international student from S...
Plan: Student Free/Premium: Free Country: USA Device: iPhone 13 Pro / Macbook Air 2021 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, W...
Spotify Star
569 Views
1 replies
0 likes
Eu compartilhava uma conta com uma amiga que utilizava dos dados dela para ter o desconto do premium universitário. No caso, o email era meu e a matrícula da faculdade era dela. Acontece que já não compartilhamos mais e agora eu tentei solicitar o Pr...
Eu compartilhava uma conta com uma amiga que utilizava dos dados dela para ter o desconto do premium universitário. No caso, o email era meu e a matrícula da faculdade era dela. Acontece que já não c...
Spotify Star
1264 Views
2 replies
0 likes
PlanFree/Premium Student CountryItaly / South Korea DeviceSamsung A52s Operating SystemAndroid 11 My Question or IssueHello! I have a problem with my spotify profile. I moved to South Korea for a while (I'm from Italy) as a student and spotify is not...
Plan Free/Premium Student Country Italy / South Korea Device Samsung A52s Operating System Android 11 My Question or Issue Hello! I have a problem with my spo...
Spotify Star
627 Views
1 replies
0 likes
PlanetudiantCountryFranceDevice(iPhoneOperating System(iOS 10 My Question or IssueBonjour,Mon compte est passé automatiquement depui etudiant à premium sans aucun préavis. comment faire pour le remettre en étudiant y compris pour le mois en cours.Mer...
Plan etudiant Country France Device (iPhone Operating System (iOS 10 My Question or Issue Bonjour, Mon compte est passé automatiquement depui etudiant à premium sans aucun préavis. ...
Spotify Legend
444 Views
1 replies
0 likes
PlanFreeCountrySouth Korea (Temporarily) DeviceIntel LaptopOperating SystemWindows 10 My Question or Issue:I'm trying to get onto the Spotify Student Plan before the plan expires, and I've been clicking on the link that should allegedly send me to th...
Plan Free Country South Korea (Temporarily) Device Intel Laptop Operating System Windows 10 My Question or Issue: I'm trying to get onto the Spotify Student Plan before the pla...
Spotify Star
386 Views
1 replies
0 likes
PlanPremiumCountryCzech Republic DeviceiPhone 11Operating SystemiOS 15.6.1 My subscription was charged on 9.09 and now my account says the next charge is on 28.09, why is this and how can this error be resolved?
Plan Premium Country Czech Republic Device iPhone 11 Operating System iOS 15.6.1 My subscription was charged on 9.09 and now my account says the next charge is on 28.09,...
Moderator
488 Views
1 replies
0 likes
Hi, I am planning on buying Student Premium on Spotify, however, I will be moving to the UK next week for my college So I wanted to know if my student premium will work in the UK as well or if will I have to change my location and billing exchange fr...
Hi, I am planning on buying Student Premium on Spotify, however, I will be moving to the UK next week for my college So I wanted to know if my student premium will work in the UK as well or if...
Spotify Star
625 Views
1 replies
0 likes
I'm locked out of the account that's linked to my student premium (long story short, typo entering the e-mail and I forgot the password, so I can't fix the e-mail and can't reset the password). How on EARTH do I cancel the premium account so I can ju...
I'm locked out of the account that's linked to my student premium (long story short, typo entering the e-mail and I forgot the password, so I can't fix the e-mail and can't reset the password). ...
Spotify
435 Views
1 replies
0 likes
Hi I am facing an issue with student id verification.I dont use a last name on my id card and last name is required for verification process.Ive also tried using a full stop(.) but still cant avail student discount.Please help if you canPlan-currentl...
Hi I am facing an issue with student id verification. I dont use a last name on my id card and last name is required for verification process.Ive also tried using a full stop(.) but still cant avail...
Moderator
427 Views
1 replies
0 likes
Hello, so recently I was verified that I can avail the student plan for my spotify account but when I was about to pay my account the qr code for the payment went lost, hence, I tried to do the procedure to avail the student plan but it states that I...
Hello, so recently I was verified that I can avail the student plan for my spotify account but when I was about to pay my account the qr code for the payment went lost, hence, I tried to do the proce...
Spotify Legend
607 Views
1 replies
0 likes
Currently on month #1 of student premium. I understand each Student Premium subscription is a 12-month period, renewable up to 3 times for a total of 4 possible 12-month discounted periods. However, let’s say I cancel my subscription for a few months...
Currently on month #1 of student premium. I understand each Student Premium subscription is a 12-month period, renewable up to 3 times for a total of 4 possible 12-month discounted periods. However, ...
Spotify Star
719 Views
7 replies
0 likes
Hello, I was a french student and now I'm studying in the United States. I would like to renew my Spotify student offer but the country "United States" is not on the list. It's the same for my phone number. I can't change it and put my American phone...
Hello, I was a french student and now I'm studying in the United States. I would like to renew my Spotify student offer but the country "United States" is not on the list. It's the sam...
Spotify Star
494 Views
1 replies
0 likes
I’ve just entered Sixth Form Centre Durham and was looking into getting a student Premium plan for Spotify as some of my other friends have done that (they go to New College) but it isn’t letting me. I tried to get it verified but it said that it was...
...hose at sixth form, it is the exact same stage of life after secondary and none are secondary/high school. This is quite unfair to those students who are unable to access it.
Spotify Star
2161 Views
3 replies
1 likes
PlanPremium StudentCountryPuerto RicoDeviceiMacOperating SystemMonterey My Question or IssueI am being charged regular Spotify premium because it does not let me reverify. it says "Phone Numbers country not supported" when trying to verify manually t...
Plan Premium Student Country Puerto Rico Device iMac Operating System Monterey My Question or Issue I am being charged regular Spotify premium because it does not let me reverify. it...
Spotify Legend
556 Views
1 replies
0 likes
So I want to upgrade my account and I want to buy student premium account and I get a verificate email but when I click on the buy student premium the page say "error 404 the page is not available". What can I do now? PlanFree/PremiumCountryTurkeyDev...
So I want to upgrade my account and I want to buy student premium account and I get a verificate email but when I click on the buy student premium the page say "error 404 the page is not available". ...
Spotify Legend
638 Views
3 replies
0 likes
Hi Spotify, my name is Angus and I am enrolled in Berry street Narre Warren vic and I was wondering why my school is not eligible for the Spotify premium for students. Thanks, Angus Van Tilburg
Hi Spotify, my name is Angus and I am enrolled in Berry street Narre Warren vic and I was wondering why my school is not eligible for the Spotify premium for students. Thanks, A...
Moderator
413 Views
1 replies
0 likes
Plan Free/PremiumCountry Ukraine, Croatia Device(iPhone 13)Operating System(iOS 15.5) My Question or Issue
Plan Free/Premium Country Ukraine, Croatia Device (iPhone 13) Operating System (iOS 15.5) My Question or Issue
Spotify Star
332 Views
1 replies
0 likes
PlanFree/Premium , and i am back to school. and successful to verify the school in the state.Countryi am currently living in canada and going to school in the state.Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone 12Operating System(i...
Plan Free/Premium , and i am back to school. and successful to verify the school in the state. Country i am currently living in canada and going to school in the state. Device (iPhone 8, Samsung...
Moderator
369 Views
1 replies
0 likes
