Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
15090 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
149574 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
35159 Views
19 replies
1 likes
I got premium student once but I stop paying for a month bc I did't have money. So now i want to return and I can't. bc said ¨You have already redeemed the code for this offer¨ what ca i do? I still stuying in the same university so i can't put anoth...
I got premium student once but I stop paying for a month bc I did't have money. So now i want to return and I can't. bc said ¨You have already redeemed the code for this offer¨ what ca i do? I still ...
Spotify Star
430 Views
1 replies
0 likes
PlanFree/PremiumCountrygermanyDevicehuawei p90lite/ desktop pcOperating Systemandroid/ windows 10 My Question or Issuei keep receiving "unknown error, pls try again later", when trying to sign up for spotify student. i reckon its bcs i am using a vpn...
Plan Free/Premium Country germany Device huawei p90lite/ desktop pc Operating System android/ windows 10 My Question or Issue i keep receiving "unknown error, pls try again l...
Visitor
1044 Views
2 replies
0 likes
My Question or Issuehello ive contacted advisors but got no help its not letting me subscribe for student premium it says my payment isn’t authenticated ive even talked to my bank and have no problem in that end. ive tried incognito different browser...
My Question or Issue hello ive contacted advisors but got no help its not letting me subscribe for student premium it says my payment isn’t authenticated ive even talked to my bank and have no probl...
Moderator
330 Views
1 replies
0 likes
My Question or IssueSo I've been trying to qualify for the Premium Student plan, despite being 15. However, I'm going to an university-sponsored high school that gives the students all university perks. Some of these perks that both the college and h...
My Question or Issue So I've been trying to qualify for the Premium Student plan, despite being 15. However, I'm going to an university-sponsored high school that gives the students all university p...
Spotify Star
336 Views
1 replies
0 likes
Last month, I paid 4.99 euros for my student account, but for the new month, 9.99 euros have been deducted from my account. Is there a solution for renewing my student account?
Last month, I paid 4.99 euros for my student account, but for the new month, 9.99 euros have been deducted from my account. Is there a solution for renewing my student account?
Roadie
569 Views
1 replies
0 likes
PlanPremiumCountryIndiaDevice(iPhone X, iPad Pro 10.5 inch 2017, MacBook Air early 2015)Operating System(iOS 16 beta, iPadOS 15, macOS Catalina .) My Question or IssueI have been a verified premium student since 11th September 2021, but when I went t...
Plan Premium Country India Device (iPhone X, iPad Pro 10.5 inch 2017, MacBook Air early 2015) Operating System (iOS 16 beta, iPadOS 15, macOS Catalina .) My Question or Issue I have ...
Casual Listener
1073 Views
6 replies
0 likes
Estimados (as),Boa noite! Tentei voltar a assinar o plano universitario do Spotify que usei por um período no inicio do ano, depois acabei cancelando meu plano. Agora quando tento assinar a SheerID que faz a verificaçao de estudantes me retorna a seg...
Estimados (as), Boa noite! Tentei voltar a assinar o plano universitario do Spotify que usei por um período no inicio do ano, depois acabei cancelando meu plano. Agora quando tento assinar ...
Spotify Legend
1206 Views
1 replies
0 likes
PlanFree/PremiumCountryESPAÑADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHola! Cuando voy a renovar el plan de estudiantes me pone que ya he usado esa oferta. Ac...
Plan Free/Premium Country ESPAÑA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue H...
Moderator
2063 Views
3 replies
0 likes
Hi,I want to get a student premium subscription, but when I want to select the USA for the country where my home university is located, I can't just find it.What can I do?
Hi, I want to get a student premium subscription, but when I want to select the USA for the country where my home university is located, I can't just find it. What can I do?
Moderator
397 Views
1 replies
0 likes
Hey,I just verified that I am a student at an austrian School (TGM), to get access to the student sub, but when it comes to billing Spotify wants an american billing address...
Hey, I just verified that I am a student at an austrian School (TGM), to get access to the student sub, but when it comes to billing Spotify wants an american billing address...
Moderator
7372 Views
1 replies
0 likes
Bonjour, Etudiante et bénéficiaire de l'offre étudiante, je souhaiterais savoir comment me faire rembourser la différence pour le mois durant lequel j'ai été prélevé en tant qu'utilisateur "prenium". Merci beaucoup de votre aide ! Gabrielle
Bonjour, Etudiante et bénéficiaire de l'offre étudiante, je souhaiterais savoir comment me faire rembourser la différence pour le mois durant lequel j'ai été prélevé en tant qu'utilisateur "...
Moderator
461 Views
1 replies
0 likes
Hey, when updating my payment details I somehow selected Premium Duo instead of Student 臘can I change this now? And get refunded for sup to just pay student or am I stuck now at duo for the month? PlanDuo/StudentCountryAustralia DeviceSamsung S20Op...
Hey, when updating my payment details I somehow selected Premium Duo instead of Student 🤦🏽♀️ can I change this now? And get refunded for sup to just pay student or am I stuck now at duo for the m...
Moderator
389 Views
1 replies
0 likes
PlanPremiumCountryIndiaDeviceSamsung Galaxy J6+Operating SystemAndroid My Question or IssueI have already paid for Spotify Premium student in May 2022 for a whole year. Now I am not being able to login again and I have forgotten my username and passw...
Plan Premium Country India Device Samsung Galaxy J6+ Operating System Android My Question or Issue I have already paid for Spotify Premium student in May 2022 for a whole year. ...
Moderator
310 Views
1 replies
0 likes
PlanStudent premium CountryIraqDeviceiPhone 13Operating SystemIOS 15.4.1 My Question or IssueHi, I'm having an issue with verification in SheerID. It says that my country's code is not supported. I live in Iraq, and I tried in incognito and even chan...
Plan Student premium Country Iraq Device iPhone 13 Operating System IOS 15.4.1 My Question or Issue Hi, I'm having an issue with verification in SheerID. It says that m...
Spotify Legend
1107 Views
3 replies
1 likes
PlanPremium StudentCountryUnited StatesDeviceSamsung smartphone & Dell laptopOperating SystemAndroid & Windows 10 My Question or IssueI signed up for the student premium account for Spotify. I've had a free Spotify account under that email address fo...
Plan Premium Student Country United States Device Samsung smartphone & Dell laptop Operating System Android & Windows 10 My Question or Issue I signed up for the stud...
Spotify Star
1140 Views
1 replies
0 likes
My Question or IssueI have a student plan and I have been trying to play my music offline but it’s not working PlanStudent PlanUSA
My Question or Issue I have a student plan and I have been trying to play my music offline but it’s not working Plan Student Plan USA
Spotify Legend
325 Views
1 replies
0 likes
PlanPremiumCountryIndonesiaDeviceiPhone 12Operating SystemiOS 15,6 My Question or Issuei want to change my payment method and i was canceled my subscription and spotify told me my premium was over at 08/05/2022 (august, 05 2022) and i cancel it after...
Plan Premium Country Indonesia Device iPhone 12 Operating System iOS 15,6 My Question or Issue i want to change my payment method and i was canceled my subscription and spotify told ...
Spotify Legend
349 Views
1 replies
0 likes
Country: AustriaDevice: Samsung Galaxy S8 My Question or IssueHi everyone, I've verified myself as a student via the website. Then I got kicked out of the page in order to sign up for Spotify Student and now I can't link my profile to the verfication...
Country: Austria Device: Samsung Galaxy S8 My Question or Issue Hi everyone, I've verified myself as a student via the website. Then I got kicked out of the page in order to sign...
Spotify Legend
589 Views
1 replies
0 likes
I have acc in spotify and i login in student plan but with my sis acc and this will be done in one year actually i want delete her acc in college and i add mine i can do this or waiting the acc delete a plan after year?
I have acc in spotify and i login in student plan but with my sis acc and this will be done in one year actually i want delete her acc in college and i add mine i can do this or waiting the acc delet...
Spotify Legend
992 Views
1 replies
0 likes
Hello, I was trying to pay for college student premium.My credit card charged but premium college student account not activated. I have tried with different credit cards but still no success. And everytime amount has been deducted from my card and i ...
Hello, I was trying to pay for college student premium. My credit card charged but premium college student account not activated. I have tried with different credit cards but still no succe...
Casual Listener
2948 Views
18 replies
0 likes
