My Question or Issue
I got an email saying I have to reverify myself as a student. I have clicked on the link to do so, but it takes me to the page advertising Hulu and newly added Showtime. I can't figure out how to reverify my account!
Solved! Go to Solution.
Hey again @caitlintran,
Thanks for keeping us in the loop.
Please keep in mind that the discount lasts 12 months at a time, with the option to renew a maximum of 3 times as long as you're eligible.
If you've exceeded 4 years of availing the discounted rate, you won't be eligible to renew the discount on your account.
If that doesn't help, we'd recommend reaching out to one of our support channels by following the link here. This way, our support team can investigate further behind the scenes for you.
Let us know how it goes 🙂