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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24258 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24258 Views
  • 18 replies
  • 0 likes

Superuser Contribution I can´t renew my student´s discount

I try to renew my student´s discount but when I enter my information on sheerID it always says "You have already redeemed this offer." and I can´t move on from there.

  • Visitor
  • I try to renew my student´s discount but when I enter my information on sheerID it always says "You have already redeemed this offer." and I can´t move on from there.
  • Shalene_t
  • Casual Listener
  • 387 Views
  • 3 replies
  • 0 likes
  • 387 Views
  • 3 replies
  • 0 likes

Superuser Contribution i was charged as a prenium individual but i am verified as a student

I have subscribed as student and I still am until June 23. I canselled my preinium a while ago and resubscrubied as a prenium individual ( since there was no option for prenium for students) and then re-verified I am student and was told that the dis...

  • Visitor
  • I have subscribed as student and I still am until June 23. I canselled my preinium a while ago and resubscrubied as a prenium individual ( since there was no option for prenium for students) and t...
  • Vasil
  • Moderator
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dont have option to activate hulu using premium for students

I read somewhere saying that there will be link on account overview to activate hulu,but i dont have any option / link to activate hulu PlanPremium for studentsCountryMalaysiaDeviceAcer nitro 5,iphone 12 proOperating Systemwindows 10,ios 15.4.1My Que...

  • Visitor
  • I read somewhere saying that there will be link on account overview to activate hulu,but i dont have any option / link to activate hulu   Plan Premium for students Country Malaysia D...
  • Vasil
  • Moderator
  • 1094 Views
  • 5 replies
  • 0 likes
  • Premium for Students
  • 1094 Views
  • 5 replies
  • 0 likes

Superuser Contribution Hello Student pla Im active but I seem to be on the normal plan.

Hello, my English is not good so I'm sorry if I make mistakes. My student plan seems to be active and it's been 2 years since I started using it. Collect. I know I can use it for 4 years. However, I can't select the student plan while using it. I did...

  • Newbie
  • Hello, my English is not good so I'm sorry if I make mistakes. My student plan seems to be active and it's been 2 years since I started using it. Collect. I know I can use it for 4 years. However, I ...
  • AlejaR
  • Moderator
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution SheerID 404s and heartbreaks

PlanFree/PremiumCountryBulgariaDeviceHuawei p30 proOperating SystemAndroid My Question or IssueHello, I have a problem with the link "Please click here to be directed back to Spotify to access your offer" When i click the link it sends me to a page t...

  • Casual Listener
  •   Plan Free/Premium Country Bulgaria Device Huawei p30 pro Operating System Android   My Question or Issue Hello, I have a problem with the link "Please click here to be dir...
  • vesgeorofficial01
  • Casual Listener
  • 577 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 577 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Üniversitenin sayfasına yönlendirdiğinde kullanıcı bulunamadı diyor.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Nutellaa
  • Regular
  • 553 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 553 Views
  • 6 replies
  • 0 likes

Superuser Contribution Cant get student discount anymore

PlanPremiumCountryGermanyMy Question or IssueI had Spotify Premium and changed my University, so I am new to Uni again. SheerId the verification company approved everything, and now I can't get the Student premium discount anymore.

  • Visitor
  • Plan Premium Country Germany My Question or Issue I had Spotify Premium and changed my University, so I am new to Uni again. SheerId the verification company approved everything, and now I can't...
  • Alex
  • Spotify Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution OFERTA JÁ APROVEITADA CONTA UNIVERSITÁRIA????

PlanoGrátis / PremiumPaís BRAZIL Minha pergunta ou problema Eu já tinha uma conta premium com ddesconto universitário desde outubro de 2017 só que em junho do ano passado cancelei o premium. Tentei mandar pra analise desde ontem e apareceu a mensagem...

  • Newbie
  • Plano Grátis / Premium País  BRAZIL  Minha pergunta ou problema  Eu já tinha uma conta premium com ddesconto universitário desde outubro de 2017 só que em junho do ano passado can...
  • Bittencourt
  • Spotify Star
  • 16387 Views
  • 25 replies
  • 2 likes
  • Student
  • 16387 Views
  • 25 replies
  • 2 likes

Solved!!Superuser Contribution paiement etudiant

Bonjour J'ai souscris un abonnement étudiant qui a été validé sur le compte spotify cependant mes prélèvements sont toujours de 9,99 euros .. aidez moi svp

  • Casual Listener
  • Bonjour   J'ai souscris un abonnement étudiant qui a été validé sur le compte spotify cependant mes prélèvements sont toujours de 9,99 euros ..   aidez moi svp 🙂
  • cyriellecoche
  • Casual Listener
  • 706 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 706 Views
  • 3 replies
  • 0 likes

Renewal

Hi, I am a medical student which means I am doing a six-year course, I have already had 4 years of student premium, how can I extend it for my last 2 years?

  • Visitor
  • Hi, I am a medical student which means I am doing a six-year course, I have already had 4 years of student premium, how can I extend it for my last 2 years?  
  • Maxim
  • Spotify Star
  • 460 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 460 Views
  • 1 replies
  • 1 likes

Solved!! Question regarding student discount and new accounts

PlanPremiumCountryNetherlandsDevicePC, Samsung Galaxy A53Operating SystemAndroid, Windows 10 My Question or IssueI'm currently using Spotify premium on ~3 year old account with a student discount.I applied for the student discount about ~3 months ago...

  • Newbie
  • Plan Premium Country Netherlands Device PC, Samsung Galaxy A53 Operating System Android, Windows 10   My Question or Issue I'm currently using Spotify premium on ~3 year old account wi...
  • Maxim
  • Spotify Star
  • 581 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 581 Views
  • 1 replies
  • 0 likes

Trying to register for Premium Student and i get a 404 page

I have been trying to register for Premium student and i go through the process of the studen id form but them it throws a 404 error and I cannot proceed.

  • Visitor
  • I have been trying to register for Premium student and i go through the process of the studen id form but them it throws a 404 error and I cannot proceed.   
  • Maxim
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo efetuar o pagamento dom plano universitário

UniversitárioPremiumBrasil Já tentei vários diapositivos, Samsung note 10, PC com windows, iphone, etc Android e windows 10 Não consigo efetuar o pagamento do plano com cartão nubank, acredito que seja por causa da data de nascimento estar errada na ...

  • Regular
  • Universitário Premium Brasil   Já tentei vários diapositivos, Samsung note 10, PC com windows, iphone, etc   Android e windows 10     Não consigo efetuar o paga...
  • Bittencourt
  • Spotify Star
  • 695 Views
  • 9 replies
  • 0 likes
  • Premium for Students
  • 695 Views
  • 9 replies
  • 0 likes

Superuser Contribution Abonnement étudiant

Bonjour, Je suis étudiant en BTS dans un lycée professionnel. Cependant Spotify ne reconnaît pas mon lycée. Et je trouve vraiment dommage de ne pas profiter de l'offre étudiant parce que mon lycée n'est pas reconnu. Est ce que quelqu'un aurait une so...

  • Visitor
  • Bonjour,  Je suis étudiant en BTS dans un lycée professionnel. Cependant Spotify ne reconnaît pas mon lycée. Et je trouve vraiment dommage de ne pas profiter de l'offre étudiant parce que mon l...
  • MihailY
  • Moderator
  • 364 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution What will happen to Hulu and Showtime subscription after I reached the 4 year max of student premium

I just received notification that my student premium will be canceled soon sinc I have reached the 4 year maximum and I will be charged the regular premium price. However, premium does not include Hulu or Showtime. Will I be charged separately for th...

  • Visitor
  • I just received notification that my student premium will be canceled soon sinc I have reached the 4 year maximum and I will be charged the regular premium price. However, premium does not include Hu...
  • AlejaR
  • Moderator
  • 1296 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1296 Views
  • 1 replies
  • 0 likes