Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
15719 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
151443 Views
108 replies
146 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
35239 Views
19 replies
1 likes
when choosing a payment method, there are two options, namely the payment method using a debit card and pay pal. when I choose a debit card, the page that appears can only pay using pay pal
when choosing a payment method, there are two options, namely the payment method using a debit card and pay pal. when I choose a debit card, the page that appears can only pay using pay pal
Spotify Legend
589 Views
1 replies
0 likes
PlanPremiumCountryUS My Question or IssueHello all, I am attempting to go from a Premium account to the Student + Hulu version and my college is not listed nor can it manually be added. The campus is University of the People (UoPeople for short). Is ...
Plan Premium Country US My Question or Issue Hello all, I am attempting to go from a Premium account to the Student + Hulu version and my college is not listed nor can it manually...
Newbie
2900 Views
5 replies
2 likes
I got verified as student but still saying not available.. error
I got verified as student but still saying not available.. error
Moderator
377 Views
1 replies
0 likes
Já foi descontado o valor no cartão de crédito, e até agora não atualizou na plataforma mobile Android. Quero saber o que fazer, pois já está cobrando
Já foi descontado o valor no cartão de crédito, e até agora não atualizou na plataforma mobile Android. Quero saber o que fazer, pois já está cobrando
Spotify Legend
350 Views
1 replies
0 likes
Je n'ai pas reçu le mail me demandant de fournir un justificatif.
Je n'ai pas reçu le mail me demandant de fournir un justificatif.
Moderator
295 Views
1 replies
0 likes
Plan: Free Currently with Premium in the pastCountry: United States of America Device: iPhone 13, MacBook AirOperating System: IOS 16, MacOS 13 My Question or Issue:When I go to sign up for the premium plan it tells me that it cant confirm I am a stu...
Plan: Free Currently with Premium in the past Country: United States of America Device: iPhone 13, MacBook Air Operating System: IOS 16, MacOS 13 My Question or Issue: Wh...
Moderator
692 Views
3 replies
0 likes
I'm trying to subscribe to the university premium, but when I click on the option, the following message appears: Something's gone wrong. Refresh this page or try again later. It may take some time to get things up again.
I'm trying to subscribe to the university premium, but when I click on the option, the following message appears: Something's gone wrong. Refresh this page or try again later. It may take some time t...
Not applicable
416 Views
2 replies
0 likes
Zweryfikowałem konto studenta jakiś czas temu i nagle wyskoczyła mi informacja, że muszę zweryfikować jeszcze raz, inaczej 21.02 przejdę na plan indivudual. Wchodząc na weryfikację pokazuje mi, że to działanie zostało już wykonane.
Zweryfikowałem konto studenta jakiś czas temu i nagle wyskoczyła mi informacja, że muszę zweryfikować jeszcze raz, inaczej 21.02 przejdę na plan indivudual. Wchodząc na weryfikację pokazuje mi, że to...
Moderator
709 Views
1 replies
0 likes
I applied for the student premium accounts and was accepted, however, my account shows that I'm on an individual premium account and charges me so as well. When I try to redo the student account request, it says I have already done it, yet nothing is...
I applied for the student premium accounts and was accepted, however, my account shows that I'm on an individual premium account and charges me so as well. When I try to redo the student account requ...
Moderator
305 Views
1 replies
0 likes
I already apply and they send me the verification but when I click on the link it tell me that the page doesnt exist. Could someone help me please
I already apply and they send me the verification but when I click on the link it tell me that the page doesnt exist. Could someone help me please
Moderator
278 Views
1 replies
0 likes
I have another account with my school email, is there anyway I can get these accounts migrated and then verified for student discount?Thanks!
I have another account with my school email, is there anyway I can get these accounts migrated and then verified for student discount? Thanks!
Moderator
263 Views
1 replies
0 likes
I'm from Indonesia but I'm studying in Turkey how do I convert my premium to Turkish payment?Because my premium payment is still an Indonesia payment
I'm from Indonesia but I'm studying in Turkey how do I convert my premium to Turkish payment? Because my premium payment is still an Indonesia payment
Roadie
246 Views
1 replies
0 likes
I'm located in Canada and use Spotify Canada. I used SheerID, was verified on Spotify Canada, and the Premium Student Discount shows in my account. When I click on upgrade and choose my plan, I get the error: "Sorry, you are not eligible for that pla...
I'm located in Canada and use Spotify Canada. I used SheerID, was verified on Spotify Canada, and the Premium Student Discount shows in my account. When I click on upgrade and choose my plan...
Moderator
543 Views
3 replies
0 likes
Details say if not college isn't confirmed I'll be charged 9.99 a month. I'm assuming this means I'll lose Hulu as well? So I'll only be getting Spotify music for that much?
Details say if not college isn't confirmed I'll be charged 9.99 a month. I'm assuming this means I'll lose Hulu as well? So I'll only be getting Spotify music for that much?
Spotify Legend
320 Views
1 replies
0 likes
Hello, I finished my bachelor degree and started master degree. Wanted to have again student discount because I'm 23 years old and still have ISIC. But when I'm visiting page with proving my school it's telling me that I'm already used this page and ...
Hello, I finished my bachelor degree and started master degree. Wanted to have again student discount because I'm 23 years old and still have ISIC. But when I'm visiting page with proving my school i...
Moderator
1102 Views
1 replies
1 likes
Después de ingresar mis datos para el cambio de plan, me arroja lo siguiente: YA CANJEASTE EL CÓDIGO PARA ESTA OFERTA; que significa eso?
Después de ingresar mis datos para el cambio de plan, me arroja lo siguiente: YA CANJEASTE EL CÓDIGO PARA ESTA OFERTA; que significa eso?
Moderator
539 Views
1 replies
0 likes
mandei o comprovante de matricula para o plano universitario,foi aprovado, porem n consigo cadastrar o cartão de debito, nem gerar boleto para o pagamento .
mandei o comprovante de matricula para o plano universitario,foi aprovado, porem n consigo cadastrar o cartão de debito, nem gerar boleto para o pagamento .
Spotify Legend
265 Views
1 replies
0 likes
I am still busy with my exams for the academic year of 2022. I fell ill with covid in my finals and could not write. I am still registered as a student until the end of march.
I am still busy with my exams for the academic year of 2022. I fell ill with covid in my finals and could not write. I am still registered as a student until the end of march.
Moderator
334 Views
2 replies
0 likes
Aparece um erro desconhecido ao fazer cadastro universitário mesmo minha universidade estando cadastrado e mesmo ka tendo tentado outros navegadores.
Aparece um erro desconhecido ao fazer cadastro universitário mesmo minha universidade estando cadastrado e mesmo ka tendo tentado outros navegadores.
Moderator
402 Views
1 replies
0 likes
