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Student Premium/ Family Plan switch

Student Premium/ Family Plan switch

I'm currently on my family's premium subscription, but as I'm a college student I want to switch to Student Prime. I've gotten verified, but when I try to activate it, I get a "Sorry, you are not eligible for that plan. Here are some other ways to get Premium." message. What gives? Do I have to somehow dissolve the family plan (which I don't even administrate) to switch? I go to school in the U.S. and I'm over 18 which should make the process work. 

 

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1 Reply

Hey @melodrana ,

 

Thanks for coming to the Community.

 

Before you'll be able to get Premium Student, you'll first need to leave the Premium Family plan you're currently part of.

 

This can be done by "canceling" your membership via the cancellation process for a paid subscription with the difference, that the cancellation of your membership in a Family plan has an instantaneous effect. More info on how to do that can be found here.

 

Hope this clears things up 🙂

MaximSpotify Star
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