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Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
9322 Views
10 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
135661 Views
98 replies
139 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
32049 Views
19 replies
1 likes
CountryCanadaDeviceiPhone 11Operating System(iOS 15.1) My Question or IssueI changed my plan back to a student account last month when I noticed it charged me 11.29. I didn’t know every year you have to confirm that your a student to continue with th...
Country Canada Device iPhone 11 Operating System (iOS 15.1) My Question or Issue I changed my plan back to a student account last month when I noticed it charged me 11.29...
Spotify Legend
657 Views
1 replies
0 likes
PlanPremiumCountryCzech republicDeviceiPad pro, OnePlus 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn both of my devices I can't play any podcasts, when I search for them nothing shows up and if I can it just does no...
Plan Premium Country Czech republic Device iPad pro, OnePlus 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue On both of my devices I can't play a...
Spotify Legend
444 Views
1 replies
0 likes
Hi, so I just got verified by Sheer-ID and I have been trying to subscribe to premium. However, when I select the student plan, it sends me to this page in the photo attached. I tried it on multiple devices and I even tried going on incognito mode t...
Hi, so I just got verified by Sheer-ID and I have been trying to subscribe to premium. However, when I select the student plan, it sends me to this page in the photo attached. I tried it on multip...
Spotify Legend
822 Views
6 replies
0 likes
PlanPremium StudentCountryBrazil The student site the autenticator redirects me is not the student one. My student email cannot login in this site because it's only for professors and administrators, I even contected the university IT department and ...
Plan Premium Student Country Brazil The student site the autenticator redirects me is not the student one. My student email cannot login in this site because it's only for professors and ...
Spotify Legend
1397 Views
3 replies
0 likes
PlanStudent Premium CountryU.S.DeviceComputerOperating SystemWindows 10 My Question or IssueI received a reminder email to renew my student discount that will expire in a month, but when I go to renew it by following the link, there is no button or d...
Plan Student Premium Country U.S. Device Computer Operating System Windows 10 My Question or Issue I received a reminder email to renew my student discount that will expire in ...
Spotify Legend
1404 Views
3 replies
0 likes
USA DeviceiPhone 11 ProI was paying for Student Premium since I started, however it got switched without my permission to regular Premium. I tried to change my plan, but it said that my student credentials were already being used on another account. ...
USA Device iPhone 11 Pro I was paying for Student Premium since I started, however it got switched without my permission to regular Premium. I tried to change my plan, but it said that my ...
Moderator
932 Views
1 replies
0 likes
I would like a refund please of £14.99. I have had a student premium account with Spotify ever since I started college, which was 2 years ago. I have always had £5.99 taken out my account every month, yet this month they took out £14.99 which they ha...
I would like a refund please of £14.99. I have had a student premium account with Spotify ever since I started college, which was 2 years ago. I have always had £5.99 taken out my account every month...
Spotify Legend
1361 Views
3 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemWindows 10 My Question or IssueI am a student but my plan is set to normal premium at the moment and when I try to change to the student account, after filling out the correct information, it say...
Plan Premium Country Canada Device iPhone 6s Operating System Windows 10 My Question or Issue I am a student but my plan is set to normal premium at the moment and when I try...
Spotify Legend
962 Views
1 replies
0 likes
PlanPremiumCountryJapan (studying in the US) My Question or IssueI am originally from Japan, and thus I have a Japanese Spotify account, but I currently studying in the US for college. I recently tried to switch my account to the Student Premium plan...
Plan Premium Country Japan (studying in the US) My Question or Issue I am originally from Japan, and thus I have a Japanese Spotify account, but I currently studying in the US for colleg...
Spotify Legend
2021 Views
1 replies
0 likes
Hi! I'm in Japan but am a student of OMSCS (Online Master of Science in Computer Science), Georgia Institute of Technology.Since OMSCS is an authorized master's program, I'd like to apply to the student plan. However, SheerID didn't let me select the...
Hi! I'm in Japan but am a student of OMSCS (Online Master of Science in Computer Science), Georgia Institute of Technology. Since OMSCS is an authorized master's program, I'd like to apply ...
Casual Listener
1350 Views
2 replies
0 likes
Adding more colleges and universities so that more are "eligible". My sister who has just enrolled into college has been very anxious because its a big step for her, i suggested using headspace because it has helped me in the past. So we sat down tog...
Adding more colleges and universities so that more are "eligible". My sister who has just enrolled into college has been very anxious because its a big step for her, i suggested using headspace becau...
Spotify Legend
811 Views
1 replies
1 likes
Hi, I am trying to subscribe student premium plan. When I try to verify my student information, the website shows 'Unfortunately, we couldn't confirm that you're a student. Please check your details and try again.' What should I do now? Thanks!
Hi, I am trying to subscribe student premium plan. When I try to verify my student information, the website shows 'Unfortunately, we couldn't confirm that you're a student. Please check your det...
Spotify Legend
1167 Views
2 replies
0 likes
USA DeviceI tried on iphone and macbook bothHi guys . I'm trying to get student premium plan but every time i try to confirm I'm student there's this : "Unfortunately, we couldn't confirm that you're a student.Please check your details and try again"...
USA Device I tried on iphone and macbook both Hi guys . I'm trying to get student premium plan but every time i try to confirm I'm student there's this : "Unfortunately, we couldn't confir...
Spotify Legend
1092 Views
1 replies
0 likes
Hello lovely people! Last month I had confirmed my student status and changed my subscription from normal premium to student for the following month (that started today) Which is why I was shocked to see right now that I just got charged the normal p...
Hello lovely people! Last month I had confirmed my student status and changed my subscription from normal premium to student for the following month (that started today) Which is wh...
Spotify Legend
743 Views
1 replies
0 likes
Estou tentando mudar para conta estudante, mas quando pede para eu fazer login no site da instituição sou mandado para o site erradoEm anexo o print do site correto de login de aluno (ulife) e o que sou enviado (ânima)
Estou tentando mudar para conta estudante, mas quando pede para eu fazer login no site da instituição sou mandado para o site errado Em anexo o print do site correto de login de aluno (ulife) e o qu...
Spotify Legend
1002 Views
1 replies
0 likes
PlanFreeCountryFranceDeviceSamsung Galaxy S9, PCOperating SystemAndroid and Windows 10 My Question or IssueHi, I want to subscribe to Premium Student, and as my school isn't listed, I went to fill the submission form, but it's not listed there either...
Plan Free Country France Device Samsung Galaxy S9, PC Operating System Android and Windows 10 My Question or Issue Hi, I want to subscribe to Premium Student, and as my school isn't ...
Spotify Legend
2266 Views
1 replies
0 likes
I can’t find my School/College Them i have to sign up my premium, what to do?
I can’t find my School/College Them i have to sign up my premium, what to do?
Spotify Star
1379 Views
1 replies
1 likes
PlanPremium StudentCountryUkraineDevice(Samsung m31)Operating System(Android 11) My Question or IssueSo basically I cannot pay for my student plan, despite I have much more than required 2.5 dollars, moreover for some unknown reason Spotify tries to ...
Plan Premium Student Country Ukraine Device (Samsung m31) Operating System (Android 11) My Question or Issue So basically I cannot pay for my student plan, despite I have muc...
Spotify Legend
802 Views
1 replies
0 likes
When I try to Sign up for the Student discount, all it is asking for is my Name, school, and Date of Birth. When I put all of the information in, it says that it cannot verify that I am a student and I have tried multiple times and went on the FAQ to...
When I try to Sign up for the Student discount, all it is asking for is my Name, school, and Date of Birth. When I put all of the information in, it says that it cannot verify that I am a student and...
Moderator
1627 Views
4 replies
0 likes
I have been going insane for hours it seems, trying to figure out how to deactivate Hulu on my Premium Spotify Student account so that I am able to reactivate Hulu and not be charged for it. Both Spotify and Hulu support basically point at each other...
I have been going insane for hours it seems, trying to figure out how to deactivate Hulu on my Premium Spotify Student account so that I am able to reactivate Hulu and not be charged for it. Both Spo...
Newbie
2625 Views
9 replies
2 likes
