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My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
15012 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
149464 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
35063 Views
19 replies
1 likes
It realy sucks that my Acc changed from Student zu Premium. I am still studiing and i didn´t get any information about that. I payed now 9,99€ for 4 Month instead of 4,99€ for f*cking no reason. How can i get my money back?
It realy sucks that my Acc changed from Student zu Premium. I am still studiing and i didn´t get any information about that. I payed now 9,99€ for 4 Month instead of 4,99€ for f*cking no reason. ...
Spotify Star
586 Views
1 replies
0 likes
Hello, If you reach my receipts, you will see that I've been charged twice for the premium account (02nd May).One time when I did my student subscription, and another time today (12th May), when I also saw the receipt and the value processed in my ac...
Hello, If you reach my receipts, you will see that I've been charged twice for the premium account (02nd May). One time when I did my student subscription, and another time today (12th May), ...
Spotify Legend
540 Views
1 replies
0 likes
Hello,The past months I've paid €9,99 p.m. even though I verified I'm a student and took the next step to activate it. Talked to someone who works at Spotify at the helpdesk. I could get the last month fully paid back (€9,99), but he couldn't do anyt...
Hello, The past months I've paid €9,99 p.m. even though I verified I'm a student and took the next step to activate it. Talked to someone who works at Spotify at the helpdesk. I could get the last m...
Spotify Legend
608 Views
1 replies
0 likes
PlanFree/PremiumCountryIndiaDeviceSamsung A21sOperating SystemWindows 10 While entering the cards details for Student premium account I am facing issue that says "Oops! Something went wrong, please try again." and I have try it multiple times.Please ...
Plan Free/Premium Country India Device Samsung A21s Operating System Windows 10 While entering the cards details for Student premium account I am facing issue that says "Oops!...
Spotify Legend
604 Views
1 replies
0 likes
PlanPremium studentCountryArgentinaDeviceSamsung Galaxy A21SOperating SystemAndroid My Question or IssueHello, I have a Premium student account, which was suspended because apparently the payment cannot be processed, without any further explanation. ...
Plan Premium student Country Argentina Device Samsung Galaxy A21S Operating System Android My Question or Issue Hello, I have a Premium student account, which was suspende...
Spotify Legend
471 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI contacted SheerID two weeks ago wondering about why my sixth form/college wasn't eligible f...
...ontacted SheerID two weeks ago wondering about why my sixth form/college wasn't eligible for Premium for Students. Nobody has gotten back to me and my school is still ineligible.
Spotify Legend
1366 Views
3 replies
0 likes
My Question or IssueHi,When I go to re-verify my student status for the 'Student Premium' subscription it asks me to make a new payment of £4.99. However, I've just paid the £9.99 subscription for the month for the 'Premium' subsciption. Can you advi...
My Question or Issue Hi, When I go to re-verify my student status for the 'Student Premium' subscription it asks me to make a new payment of £4.99. However, I've just paid the £9.99 subscription fo...
Spotify Legend
572 Views
1 replies
0 likes
I have verified that I’m a student twice however my discount still doesn’t work and I’m paying 9.99 rather than 4.99.
I have verified that I’m a student twice however my discount still doesn’t work and I’m paying 9.99 rather than 4.99.
Moderator
1101 Views
6 replies
0 likes
So I want to upgrade my account and I want to buy student premium account and I get a verificate email but when I click on the buy student premium the page say "error 404 the page is not available". What can I do now? PlanStudent PremiumCountryRomani...
So I want to upgrade my account and I want to buy student premium account and I get a verificate email but when I click on the buy student premium the page say "error 404 the page is not available". ...
Spotify Legend
4601 Views
7 replies
0 likes
PlanPremiumCountrySpainDevice(iPhone XR)Operating System(iOS 15.4.1) My Question or IssueI was verified for the student plan, but when I click in the link that was sent to my email a message appears saying: “We couldn’t find the page you were looking...
Plan Premium Country Spain Device (iPhone XR) Operating System (iOS 15.4.1) My Question or Issue I was verified for the student plan, but when I click in the link that was se...
Moderator
572 Views
1 replies
0 likes
helloPlanPremium studentCountrybrazilDevicenotebook dellOperating SystemWindows 10 My Question or IssueI put all my debit card numbers from my savings account, but it failed and told me to try another card.coloquei todos os numeros do meu cartao de d...
hello Plan Premium student Country brazil Device notebook dell Operating System Windows 10 My Question or Issue I put all my debit card numbers from my savings account, but it faile...
Moderator
433 Views
1 replies
0 likes
Ayer me aprobaron el descuento de estudiantes, en mi país (Colombia) existe la opción de pagar por medio de PSE, este método de pago esta disponible para los tres principales planes (el individual, el duo y el familiar) pero no está disponible para e...
Ayer me aprobaron el descuento de estudiantes, en mi país (Colombia) existe la opción de pagar por medio de PSE, este método de pago esta disponible para los tres principales planes (el individual, e...
Casual Listener
969 Views
2 replies
0 likes
Country: FranceDevice: Samsung S20 Hello, I wanted to subscribe to Spotify Premium for Students. So I verified my school through SheerID; I only communicated my surname, first name, email, name of university and telephone number. After certifying my ...
Country: France Device: Samsung S20 Hello, I wanted to subscribe to Spotify Premium for Students. So I verified my school through SheerID; I only communicated my surname, first name, e...
Moderator
2195 Views
1 replies
0 likes
I am trying to download songs for offline listening , but the download status is stuck on 80%. Is there a limit to the number of songs I can have on my android phone ?
I am trying to download songs for offline listening , but the download status is stuck on 80%. Is there a limit to the number of songs I can have on my android phone ?
Spotify Legend
1093 Views
1 replies
0 likes
Plan; PremiumCountry; Japan DeviceiPhone 12ProMaxOperating SystemiOS 15My Question or Issue I currently live in Japan, and for collage I am going to study in the US. My account region is set to Japan, and on the SheedID page I cannot find USA as a re...
Plan; Premium Country; Japan Device iPhone 12ProMax Operating System iOS 15 My Question or Issue I currently live in Japan, and for collage I am going to study in the US. ...
Spotify Star
418 Views
1 replies
0 likes
Hi there, I was wondering if the difference in monthly cost gets rolled over to my student debt (HECS debt) where I live or if it is just outright $5.99 per month for me and I don't have to pay any extra in the future.
Hi there, I was wondering if the difference in monthly cost gets rolled over to my student debt (HECS debt) where I live or if it is just outright $5.99 per month for me and I don't have to ...
Spotify Star
350 Views
1 replies
0 likes
I'm currently on my family's premium subscription, but as I'm a college student I want to switch to Student Prime. I've gotten verified, but when I try to activate it, I get a "Sorry, you are not eligible for that plan. Here are some other ways to ge...
I'm currently on my family's premium subscription, but as I'm a college student I want to switch to Student Prime. I've gotten verified, but when I try to activate it, I get a "Sorry, you are not eli...
Spotify Star
424 Views
1 replies
0 likes
I'm trying to deactivate my Spotify student Hulu plan so I can upgrade to no ads separately, but when I go to the help page it just says to press "deactivate Hulu" on the "your services" page. I can't seem to find that button anywhere on my page.
I'm trying to deactivate my Spotify student Hulu plan so I can upgrade to no ads separately, but when I go to the help page it just says to press "deactivate Hulu" on the "your services" page. I can'...
Moderator
530 Views
1 replies
0 likes
Se eu cancelar meu spotify Premium, depois retornar, voltarão as mesmas músicas baixadas anteriormente?
Se eu cancelar meu spotify Premium, depois retornar, voltarão as mesmas músicas baixadas anteriormente?
Moderator
514 Views
1 replies
0 likes
I was redoing my student premium and did not realize it was logged into my sister's spotify. So now it won't let me verify it on my account. How to I remove my student info off of my sister's account so I can verify it on mine?
I was redoing my student premium and did not realize it was logged into my sister's spotify. So now it won't let me verify it on my account. How to I remove my student info off of my sister's account...
Spotify Star
468 Views
1 replies
0 likes
