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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9671 Views

6 replies

0 likes

Premium for Students
  • 9671 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15284 Views

10 replies

2 likes

Premium for Students
  • 15284 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24689 Views

11 replies

1 likes

Premium for Students
  • 24689 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169638 Views

110 replies

148 likes

Premium for Students
  • 169638 Views
  • 110 replies
  • 148 likes

I need the student account switched to son's account and removed from mine.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Douchiest_Cabin

Community Legend

1027 Views

1 replies

0 likes

Premium for Students
  • 1027 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraram errado

o Spotify descontou do meu cartão 19,90, o meu plano é o universitário de 9,90. Como faço para reaver meu dinheiro???

Visitor

o Spotify descontou do meu cartão 19,90, o meu plano é o universitário de 9,90. Como faço para reaver meu dinheiro???

Vasil

Moderator

392 Views

1 replies

0 likes

Premium for Students
  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account showing subscription to two different plans at same time?

PlanPremium StudentCountryIndiaDeviceRedmi Note 6 ProOperating SystemAndroid My Question or IssueHad to reverify that I'm a student, and that was successfully done, but then my recurring payment kept failing for this month. When I open my main accoun...

Visitor

...ut then my recurring payment kept failing for this month.    When I open my main accounts page to try and figure it out, it says I have a students subscription as my plan, but when I o...

Dian

Spotify Legend

414 Views

1 replies

0 likes

Premium for Students
  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student

Hello, few minutes ago I tried to use premium student, I logged in with my codes however nothing happed, then I tried again but it said that I have already used it, now I have no premium and I can't use mine, can you help me ?PlanFree/PremiumCountryG...

Visitor

Hello, few minutes ago I tried to use premium student, I logged in with my codes however nothing happed, then I tried again but it said that I have already used it, now I have no premium and I can't ...

Kiril

Moderator

377 Views

1 replies

0 likes

Premium for Students
  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student

I have been verified by SheerId however, when I go to put in my information for payment it just says try again even though everything is filled out correctly

Visitor

I have been verified by SheerId however, when I go to put in my information for payment it just says try again even though everything is filled out correctly

ekincanakın

Visitor

763 Views

2 replies

0 likes

Premium for Students
  • 763 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student premium capped at 4 years

PlanPremiumCountryUK DeviceIphone, MacOperating SystemiOS My Question or Issue Pretty frustrating on the 4 year student premium cap. I have another 6-7 months to go as a graduate student, and I saw another user on here put it like this - why should w...

Newbie

...cknowledge the fact one can study post the 4 year range, I dont see why Spotify should increase their prices and cap students at 4 years. Seems just like a way to make money off young people. I still have no i...

Dian

Spotify Legend

773 Views

1 replies

0 likes

Premium for Students
  • 773 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged incorrectly

Plan - StudentCountry - UK DevicePixel6Operating SystemAndroid My Question or IssueI verified my student ID last month (April) but I've been charged £9.99 for May. The settings I changed last month have been removed?

Newbie

Plan - Student Country - UK   Device Pixel6 Operating System Android   My Question or Issue I verified my student ID last month (April) but I've been charged £9.99 for May. Th...

Yordan

Moderator

570 Views

1 replies

0 likes

Premium for Students
  • 570 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment through app store

I have a bunch of old iTunes gift cards laying around and I was hoping to use them to get spotify premium student. I redeemed them through the app store, but then realized that I don't think I can pay for premium through the app store. Am I wrong abo...

Visitor

I have a bunch of old iTunes gift cards laying around and I was hoping to use them to get spotify premium student. I redeemed them through the app store, but then realized that I don't think I can pa...

Vasil

Moderator

3714 Views

1 replies

0 likes

Premium for Students
  • 3714 Views
  • 1 replies
  • 0 likes

Charged Incorrectly

Plan: StudentCountry: U.S.ADevice: iPhone 13, Macbook Pro Operating System: iOS 10 I was charged for regular Premium ($9.99) despite verifying my status as a student ($4.99). Can I please have some help with this?

Visitor

Plan: Student Country: U.S.A Device: iPhone 13, Macbook Pro  Operating System: iOS 10   I was charged for regular Premium ($9.99) despite verifying my status as a studen...

Maxim

Spotify Star

567 Views

1 replies

0 likes

Premium for Students
  • 567 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema para darme de alta en el Plan de estudiantes

Hace unas semanas verifiqué que soy estudiante, y me mandaron el correo de que todo había ido bien y en el que ponía obtener descuento, pero no me di de alta en el momento, y ahora cuando he ido a hacerlo me da error, y no me deja verificarlo de nuev...

Visitor

Hace unas semanas verifiqué que soy estudiante, y me mandaron el correo de que todo había ido bien y en el que ponía obtener descuento, pero no me di de alta en el momento, y ahora cuando he ido a ha...

Jeremy

Spotify Legend

614 Views

1 replies

0 likes

Premium for Students
  • 614 Views
  • 1 replies
  • 0 likes

Change from Student(4,99) to (9,99)

It realy sucks that my Acc changed from Student zu Premium. I am still studiing and i didn´t get any information about that. I payed now 9,99€ for 4 Month instead of 4,99€ for f*cking no reason. How can i get my money back?

Visitor

It realy sucks that my Acc changed from Student zu Premium. I am still studiing and i didn´t get any information about that. I payed now 9,99€ for 4 Month instead of 4,99€ for f*cking no reason.&nbsp...

Maxim

Spotify Star

642 Views

1 replies

0 likes

Premium for Students
  • 642 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've been charged twice for my Premium account

Hello, If you reach my receipts, you will see that I've been charged twice for the premium account (02nd May).One time when I did my student subscription, and another time today (12th May), when I also saw the receipt and the value processed in my ac...

Visitor

Hello,  If you reach my receipts, you will see that I've been charged twice for the premium account (02nd May). One time when I did my student subscription, and another time today (12th May), ...

Jeremy

Spotify Legend

622 Views

1 replies

0 likes

Premium for Students
  • 622 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment premium student

Hello,The past months I've paid €9,99 p.m. even though I verified I'm a student and took the next step to activate it. Talked to someone who works at Spotify at the helpdesk. I could get the last month fully paid back (€9,99), but he couldn't do anyt...

Newbie

Hello, The past months I've paid €9,99 p.m. even though I verified I'm a student and took the next step to activate it. Talked to someone who works at Spotify at the helpdesk. I could get the last m...

Dian

Spotify Legend

655 Views

1 replies

0 likes

Premium for Students
  • 655 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment Issue

PlanFree/PremiumCountryIndiaDeviceSamsung A21sOperating SystemWindows 10 While entering the cards details for Student premium account I am facing issue that says "Oops! Something went wrong, please try again." and I have try it multiple times.Please ...

Newbie

  Plan Free/Premium Country India Device Samsung A21s Operating System Windows 10   While entering the cards details for Student premium account I am facing issue that says "Oops!...

Alex

Spotify Legend

694 Views

1 replies

0 likes

Premium for Students
  • 694 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment issue

PlanPremium studentCountryArgentinaDeviceSamsung Galaxy A21SOperating SystemAndroid My Question or IssueHello, I have a Premium student account, which was suspended because apparently the payment cannot be processed, without any further explanation. ...

Newbie

Plan Premium student Country Argentina Device Samsung Galaxy A21S Operating System Android   My Question or Issue Hello,   I have a Premium student account, which was suspende...

Dian

Spotify Legend

560 Views

1 replies

0 likes

Premium for Students
  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not getting a reply from SheerID

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI contacted SheerID two weeks ago wondering about why my sixth form/college wasn't eligible f...

Newbie

...ontacted SheerID two weeks ago wondering about why my sixth form/college wasn't eligible for Premium for Students. Nobody has gotten back to me and my school is still ineligible.

Jeremy

Spotify Legend

1517 Views

3 replies

0 likes

Premium for Students
  • 1517 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium to Premium Student

My Question or IssueHi,When I go to re-verify my student status for the 'Student Premium' subscription it asks me to make a new payment of £4.99. However, I've just paid the £9.99 subscription for the month for the 'Premium' subsciption. Can you advi...

Visitor

My Question or Issue Hi, When I go to re-verify my student status for the 'Student Premium' subscription it asks me to make a new payment of £4.99. However, I've just paid the £9.99 subscription fo...

Dian

Spotify Legend

644 Views

1 replies

0 likes

Premium for Students
  • 644 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why don’t I get my student discount even though I’m a student?

I have verified that I’m a student twice however my discount still doesn’t work and I’m paying 9.99 rather than 4.99.

Visitor

I have verified that I’m a student twice however my discount still doesn’t work and I’m paying 9.99 rather than 4.99.

Yordan

Moderator

1242 Views

6 replies

0 likes

  • 1242 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Student premium page error 404

So I want to upgrade my account and I want to buy student premium account and I get a verificate email but when I click on the buy student premium the page say "error 404 the page is not available". What can I do now? PlanStudent PremiumCountryRomani...

Casual Listener

So I want to upgrade my account and I want to buy student premium account and I get a verificate email but when I click on the buy student premium the page say "error 404 the page is not available". ...

CarlosE

Spotify Legend

4944 Views

7 replies

0 likes

Premium for Students
  • 4944 Views
  • 7 replies
  • 0 likes

Superuser Contribution Trouble changing from premium to student plan

PlanPremiumCountrySpainDevice(iPhone XR)Operating System(iOS 15.4.1) My Question or IssueI was verified for the student plan, but when I click in the link that was sent to my email a message appears saying: “We couldn’t find the page you were looking...

Newbie

  Plan Premium Country Spain Device (iPhone XR) Operating System (iOS 15.4.1)   My Question or Issue I was verified for the student plan, but when I click in the link that was se...

Kiril

Moderator

639 Views

1 replies

0 likes

Premium for Students
  • 639 Views
  • 1 replies
  • 0 likes