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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10429 Views

6 replies

1 likes

Premium for Students
  • 10429 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

16777 Views

10 replies

2 likes

Premium for Students
  • 16777 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25935 Views

11 replies

1 likes

Premium for Students
  • 25935 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

171895 Views

110 replies

148 likes

Premium for Students
  • 171895 Views
  • 110 replies
  • 148 likes

Solved!!Superuser Contribution Premium for Students verification

I am trying to renew my subscription for premium for students but whenever I submit my student verification in SheerID the page always says "Please enter an eligible school" and there are no list of schools under the name of college/university drop d...

Casual Listener

I am trying to renew my subscription for premium for students but whenever I submit my student verification in SheerID the page always says "Please enter an eligible school" and there are no list o...

AndresM

Moderator

3648 Views

7 replies

0 likes

Premium for Students
  • 3648 Views
  • 7 replies
  • 0 likes

Superuser Contribution Hulu service not working

PlanStudent PremiumCountryUSA My Question or IssueHulu not working. My services on the spotify account do not show 'activate' Hulu instead I get 'start watching' -> clicking this button opens up Hulu which asks for its own subscription services.

Visitor

  Plan Student Premium Country USA   My Question or Issue Hulu not working. My services on the spotify account do not show 'activate' Hulu instead I get 'start watching' -> clicki...

Dian

Spotify Legend

512 Views

1 replies

2 likes

Premium for Students
  • 512 Views
  • 1 replies
  • 2 likes

I need the student account switched to son's account and removed from mine.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Douchiest_Cabin

Community Legend

1035 Views

1 replies

0 likes

Premium for Students
  • 1035 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraram errado

o Spotify descontou do meu cartão 19,90, o meu plano é o universitário de 9,90. Como faço para reaver meu dinheiro???

Visitor

o Spotify descontou do meu cartão 19,90, o meu plano é o universitário de 9,90. Como faço para reaver meu dinheiro???

Vasil

Moderator

398 Views

1 replies

0 likes

Premium for Students
  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account showing subscription to two different plans at same time?

PlanPremium StudentCountryIndiaDeviceRedmi Note 6 ProOperating SystemAndroid My Question or IssueHad to reverify that I'm a student, and that was successfully done, but then my recurring payment kept failing for this month. When I open my main accoun...

Visitor

...ut then my recurring payment kept failing for this month.    When I open my main accounts page to try and figure it out, it says I have a students subscription as my plan, but when I o...

Dian

Spotify Legend

416 Views

1 replies

0 likes

Premium for Students
  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student

Hello, few minutes ago I tried to use premium student, I logged in with my codes however nothing happed, then I tried again but it said that I have already used it, now I have no premium and I can't use mine, can you help me ?PlanFree/PremiumCountryG...

Visitor

Hello, few minutes ago I tried to use premium student, I logged in with my codes however nothing happed, then I tried again but it said that I have already used it, now I have no premium and I can't ...

Kiril

Moderator

379 Views

1 replies

0 likes

Premium for Students
  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student

I have been verified by SheerId however, when I go to put in my information for payment it just says try again even though everything is filled out correctly

Visitor

I have been verified by SheerId however, when I go to put in my information for payment it just says try again even though everything is filled out correctly

ekincanakın

Visitor

771 Views

2 replies

0 likes

Premium for Students
  • 771 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student premium capped at 4 years

PlanPremiumCountryUK DeviceIphone, MacOperating SystemiOS My Question or Issue Pretty frustrating on the 4 year student premium cap. I have another 6-7 months to go as a graduate student, and I saw another user on here put it like this - why should w...

Newbie

...cknowledge the fact one can study post the 4 year range, I dont see why Spotify should increase their prices and cap students at 4 years. Seems just like a way to make money off young people. I still have no i...

Dian

Spotify Legend

777 Views

1 replies

0 likes

Premium for Students
  • 777 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged incorrectly

Plan - StudentCountry - UK DevicePixel6Operating SystemAndroid My Question or IssueI verified my student ID last month (April) but I've been charged £9.99 for May. The settings I changed last month have been removed?

Newbie

Plan - Student Country - UK   Device Pixel6 Operating System Android   My Question or Issue I verified my student ID last month (April) but I've been charged £9.99 for May. Th...

Yordan

Moderator

578 Views

1 replies

0 likes

Premium for Students
  • 578 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment through app store

I have a bunch of old iTunes gift cards laying around and I was hoping to use them to get spotify premium student. I redeemed them through the app store, but then realized that I don't think I can pay for premium through the app store. Am I wrong abo...

Visitor

I have a bunch of old iTunes gift cards laying around and I was hoping to use them to get spotify premium student. I redeemed them through the app store, but then realized that I don't think I can pa...

Vasil

Moderator

4104 Views

1 replies

0 likes

Premium for Students
  • 4104 Views
  • 1 replies
  • 0 likes

Charged Incorrectly

Plan: StudentCountry: U.S.ADevice: iPhone 13, Macbook Pro Operating System: iOS 10 I was charged for regular Premium ($9.99) despite verifying my status as a student ($4.99). Can I please have some help with this?

Visitor

Plan: Student Country: U.S.A Device: iPhone 13, Macbook Pro  Operating System: iOS 10   I was charged for regular Premium ($9.99) despite verifying my status as a studen...

Maxim

Spotify Star

576 Views

1 replies

0 likes

Premium for Students
  • 576 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema para darme de alta en el Plan de estudiantes

Hace unas semanas verifiqué que soy estudiante, y me mandaron el correo de que todo había ido bien y en el que ponía obtener descuento, pero no me di de alta en el momento, y ahora cuando he ido a hacerlo me da error, y no me deja verificarlo de nuev...

Visitor

Hace unas semanas verifiqué que soy estudiante, y me mandaron el correo de que todo había ido bien y en el que ponía obtener descuento, pero no me di de alta en el momento, y ahora cuando he ido a ha...

Jeremy

Spotify Legend

616 Views

1 replies

0 likes

Premium for Students
  • 616 Views
  • 1 replies
  • 0 likes

Change from Student(4,99) to (9,99)

It realy sucks that my Acc changed from Student zu Premium. I am still studiing and i didn´t get any information about that. I payed now 9,99€ for 4 Month instead of 4,99€ for f*cking no reason. How can i get my money back?

Visitor

It realy sucks that my Acc changed from Student zu Premium. I am still studiing and i didn´t get any information about that. I payed now 9,99€ for 4 Month instead of 4,99€ for f*cking no reason.&nbsp...

Maxim

Spotify Star

644 Views

1 replies

0 likes

Premium for Students
  • 644 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've been charged twice for my Premium account

Hello, If you reach my receipts, you will see that I've been charged twice for the premium account (02nd May).One time when I did my student subscription, and another time today (12th May), when I also saw the receipt and the value processed in my ac...

Visitor

Hello,  If you reach my receipts, you will see that I've been charged twice for the premium account (02nd May). One time when I did my student subscription, and another time today (12th May), ...

Jeremy

Spotify Legend

626 Views

1 replies

0 likes

Premium for Students
  • 626 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment premium student

Hello,The past months I've paid €9,99 p.m. even though I verified I'm a student and took the next step to activate it. Talked to someone who works at Spotify at the helpdesk. I could get the last month fully paid back (€9,99), but he couldn't do anyt...

Newbie

Hello, The past months I've paid €9,99 p.m. even though I verified I'm a student and took the next step to activate it. Talked to someone who works at Spotify at the helpdesk. I could get the last m...

Dian

Spotify Legend

659 Views

1 replies

0 likes

Premium for Students
  • 659 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment Issue

PlanFree/PremiumCountryIndiaDeviceSamsung A21sOperating SystemWindows 10 While entering the cards details for Student premium account I am facing issue that says "Oops! Something went wrong, please try again." and I have try it multiple times.Please ...

Newbie

  Plan Free/Premium Country India Device Samsung A21s Operating System Windows 10   While entering the cards details for Student premium account I am facing issue that says "Oops!...

Alex

Spotify Legend

704 Views

1 replies

0 likes

Premium for Students
  • 704 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment issue

PlanPremium studentCountryArgentinaDeviceSamsung Galaxy A21SOperating SystemAndroid My Question or IssueHello, I have a Premium student account, which was suspended because apparently the payment cannot be processed, without any further explanation. ...

Newbie

Plan Premium student Country Argentina Device Samsung Galaxy A21S Operating System Android   My Question or Issue Hello,   I have a Premium student account, which was suspende...

Dian

Spotify Legend

569 Views

1 replies

0 likes

Premium for Students
  • 569 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not getting a reply from SheerID

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI contacted SheerID two weeks ago wondering about why my sixth form/college wasn't eligible f...

Newbie

...ontacted SheerID two weeks ago wondering about why my sixth form/college wasn't eligible for Premium for Students. Nobody has gotten back to me and my school is still ineligible.

Jeremy

Spotify Legend

1532 Views

3 replies

0 likes

Premium for Students
  • 1532 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium to Premium Student

My Question or IssueHi,When I go to re-verify my student status for the 'Student Premium' subscription it asks me to make a new payment of £4.99. However, I've just paid the £9.99 subscription for the month for the 'Premium' subsciption. Can you advi...

Visitor

My Question or Issue Hi, When I go to re-verify my student status for the 'Student Premium' subscription it asks me to make a new payment of £4.99. However, I've just paid the £9.99 subscription fo...

Dian

Spotify Legend

649 Views

1 replies

0 likes

Premium for Students
  • 649 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why don’t I get my student discount even though I’m a student?

I have verified that I’m a student twice however my discount still doesn’t work and I’m paying 9.99 rather than 4.99.

Visitor

I have verified that I’m a student twice however my discount still doesn’t work and I’m paying 9.99 rather than 4.99.

Yordan

Moderator

1249 Views

6 replies

0 likes

  • 1249 Views
  • 6 replies
  • 0 likes