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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

133993 Views

98 replies

137 likes

Premium for Students
  • 133993 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31490 Views

19 replies

1 likes

Premium for Students
  • 31490 Views
  • 19 replies
  • 1 likes

Superuser Contribution Spotify Student Premium + Hulu not working

Hi,I have the student premium account in the USA and my Hulu is not working. I previously have used Hulu through my spotify premium account, but I switched my Spotify account back to a student account as I am now a student again. On Spotify it says m...

Visitor

Hi, I have the student premium account in the USA and my Hulu is not working. I previously have used Hulu through my spotify premium account, but I switched my Spotify account back to a student acco...

Alex

Spotify Legend

1180 Views

1 replies

0 likes

Premium for Students
  • 1180 Views
  • 1 replies
  • 0 likes

Can't re-verify my status due to unsupported country code

PlanStudent Premium CountryFrance (Reunion Island) DeviceAll Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I want to verify my student status using SheerID but I can't confirm my phone number. I'm French but I'm n...

Visitor

Plan Student Premium  Country France (Reunion Island)   Device All  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,  &...

Billy-J

Spotify Star

976 Views

1 replies

0 likes

Premium for Students
  • 976 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Use Student Discount

PlanPremiumCountryIrelandDeviceWindows PC, AndroidOperating SystemWindows 10 Hi, my student account has been verified and I've been offered the student discount. However, when I go to switch my plan from family to student in my account page, I get a ...

Casual Listener

Plan Premium Country Ireland Device Windows PC, Android Operating System Windows 10   Hi, my student account has been verified and I've been offered the student discount. However, when ...

Alex

Spotify Legend

1087 Views

3 replies

0 likes

Premium for Students
  • 1087 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Change Premium Student Payment Method

PlanStudent PremiumCountrySri Lanka Operating SystemWindows 10 currently I'm using Spotify premium with the student discount and use mobile number as the payment method. I want to change that to my VISA card without interrupting my student discount a...

Casual Listener

  Plan Student Premium Country Sri Lanka   Operating System Windows 10   currently I'm using Spotify premium with the student discount and use mobile number as the payment met...

Ivan

Spotify Legend

3276 Views

3 replies

0 likes

Premium for Students
  • 3276 Views
  • 3 replies
  • 0 likes

Superuser Contribution Не удается продлить подписку из-за того, что закончились деньги на карте

PlanPremiumCountryRussiaDevice(Xiaomi Redmi 7, )Operating System(Android, also listening on pc windows 10) My Question or IssueУ меня закончились деньги на карте и подписка не продлилась автоматически. Когда деньги на карте появились, то они не списа...

Visitor

Plan Premium Country Russia Device (Xiaomi Redmi 7, ) Operating System (Android, also listening on pc windows 10)   My Question or Issue У меня закончились деньги на карте и подписка н...

Novy

Moderator

1908 Views

1 replies

0 likes

Premium for Students
  • 1908 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student problem

PlanPremiumCountryMéxicoDeviceXiaomi Redmi Note 9SOperating SystemAndroid 10 My Question or IssueI want to change my Spotify account, because I can't see the lyrics anymore in this account only; and I wanted to know if I can be able to use my student...

Visitor

  Plan Premium Country México Device Xiaomi Redmi Note 9S Operating System Android 10   My Question or Issue I want to change my Spotify account, because I can't see the lyrics a...

Jeremy

Spotify Legend

1327 Views

1 replies

0 likes

Premium for Students
  • 1327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recurring paymnt error (India)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10, etc.) My Question or Issue Users from India are facing a subscription issue for Spotify due to a new banking policy th...

Gig Goer

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10, etc.)   My Question or Issue  ...

Eni

Moderator

2064 Views

1 replies

2 likes

Premium for Students
  • 2064 Views
  • 1 replies
  • 2 likes

[Community] Student discount should also apply to trainees

It is commendable that there is a 50% discount for students, but trainees are unfortunately left out in the cold, although they would theoretically also have a right. Many services that offer student discounts have also adapted their offers for train...

Visitor

It is commendable that there is a 50% discount for students, but trainees are unfortunately left out in the cold, although they would theoretically also have a right.   Many services that o...

Luke

Spotify Star

1616 Views

1 replies

5 likes

  • 1616 Views
  • 1 replies
  • 5 likes

Student Package Problem

I am unable to access hulu and showtime with my student package. Whenever I sign in with my credentials it logs me in but does not give me access to using the platforms.

Visitor

I am unable to access hulu and showtime with my student package. Whenever I sign in with my credentials it logs me in but does not give me access to using the platforms.

Billy-J

Spotify Star

791 Views

1 replies

0 likes

  • 791 Views
  • 1 replies
  • 0 likes

[Community][Other] Spotify Premium for Students

Hello! I'm wondering if there's been any thought into providing student discounts for students who can prove they are actively enrolled for longer than the provided 4 year limit? It's not easy being a student for that long, but with the power of musi...

Visitor

Hello! I'm wondering if there's been any thought into providing student discounts for students who can prove they are actively enrolled for longer than the provided 4 year limit? It's not easy b...

Maxim

Spotify Star

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes

Can't cancel premium student

PlanPremium for StudentCountryIndonesiaDevicePCOperating SystemWindows 10My Question or IssueI just bought the Premium Family Plan, but haven't stopped subscribing to the Premium Student Plan. I can't find way to unsubscribe the plan. How do I unsubs...

Visitor

Plan Premium for Student Country Indonesia Device PC Operating System Windows 10 My Question or Issue I just bought the Premium Family Plan, but haven't stopped subscribing to the Premium St...

Emilia_8

Community Legend

724 Views

1 replies

0 likes

Premium for Students
  • 724 Views
  • 1 replies
  • 0 likes

Error processing my payment

I recently got a notification on Spotify that my payment method needed to be updated because they weren't able to charge me. I tried switching it to another credit card, but when i put all the data, it just said that an error ocurred processing the p...

Newbie

I recently got a notification on Spotify that my payment method needed to be updated because they weren't able to charge me. I tried switching it to another credit card, but when i put all the data, ...

Billy-J

Spotify Star

862 Views

1 replies

1 likes

Premium for Students
  • 862 Views
  • 1 replies
  • 1 likes

Superuser Contribution Student Premium Problem

I have been using my student account for a year. I had to verify again that I was a student. I did the process. Spotify admitted that I am a student, but has been charging regular fees for 3 months. The next time I try to verify that I am a student a...

Casual Listener

I have been using my student account for a year. I had to verify again that I was a student. I did the process. Spotify admitted that I am a student, but has been charging regular fees for 3 months. ...

Jeremy

Spotify Legend

769 Views

1 replies

0 likes

Premium for Students
  • 769 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium for Students not letting me Verify

PlanPremium StudentCountryUSADeviceMacbook Pro late 2016Operating SystemiOS 10 My Question or IssueI have Spotify Student discount for my entire college career, and as I am looking to renew it after being charged full price, it says that I can't, bec...

Newbie

Plan Premium Student Country USA Device Macbook Pro late 2016 Operating System iOS 10   My Question or Issue I have Spotify Student discount for my entire college career, and as I ...

Jeremy

Spotify Legend

1015 Views

1 replies

0 likes

Premium for Students
  • 1015 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment Failed But Charged

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy S8+ and WindowsOperating SystemAndroid Pie, Windows 10 My Question or IssueLast night I want to make a subscription with Premium Student plan for 1 month (IDR 27.500), and I chose to be charged to my ph...

Newbie

Plan Premium Country Indonesia Device Samsung Galaxy S8+ and Windows Operating System Android Pie, Windows 10   My Question or Issue Last night I want to make a subscription with Premi...

Alex

Spotify Legend

819 Views

1 replies

0 likes

Account
Premium
Subscription
  • 819 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connecting Spotify premium with Google Nest Mini

PlanPremium (and free, see below)CountryNetherlandsDeviceSamsung Galaxy s10/ Google Nest Mini My Question or IssueI've been trying to connect my premium account with the Google Home app. The good thing is that Google Nest does connect with my premium...

Casual Listener

Plan Premium (and free, see below) Country Netherlands Device Samsung Galaxy s10/ Google Nest Mini   My Question or Issue I've been trying to connect my premium account with the Google H...

Ivan

Spotify Legend

1252 Views

1 replies

0 likes

Premium for Students
  • 1252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not getting a reply from SheerID

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI contacted SheerID two weeks ago wondering about why my sixth form/college wasn't eligible f...

Newbie

...ontacted SheerID two weeks ago wondering about why my sixth form/college wasn't eligible for Premium for Students. Nobody has gotten back to me and my school is still ineligible.

Jeremy

Spotify Legend

1239 Views

3 replies

0 likes

Premium for Students
  • 1239 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unexpected payment plan change from student to normal

Plan: PremiumCountry: TurkeyDevice: iPhone 6sOperating System: iOS 10 My Question or IssueHello. I have been renewed my student premium account in January 2021. The payment was normal on February 2021. But my payment plan was changed to normal Premiu...

Newbie

Plan: Premium Country: Turkey Device: iPhone 6s Operating System: iOS 10   My Question or Issue Hello. I have been renewed my student premium account in January 2021. The pa...

CarlosE

Spotify Legend

551 Views

1 replies

0 likes

Premium for Students
  • 551 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium for Student under 18

Hi,I know that this has been posted before, but I am under 18 and am concurrently enrolled in a college. Unlike other posts, my student verification was successful even though I am not yet 18. I entered my birthdate correctly, but I am wondering if t...

Casual Listener

Hi, I know that this has been posted before, but I am under 18 and am concurrently enrolled in a college. Unlike other posts, my student verification was successful even though I am not yet 18. I en...

ledbylight

Casual Listener

2690 Views

2 replies

0 likes

Premium for Students
  • 2690 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How can I activate student subscription

PlanPremiumCountryRussiaMy Question or IssueHiI passed checking that i am student.I see in account that I can activate student subscription but I don't understand how and where I can do itI choose 'Change plan' and see page (attachment) without any k...

Casual Listener

Plan Premium Country Russia My Question or Issue Hi I passed checking that i am student. I see in account that I can activate student subscription but I don't understand how and where I can do...

Mihail

Spotify Legend

1410 Views

3 replies

0 likes

Premium for Students
  • 1410 Views
  • 3 replies
  • 0 likes