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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10427 Views

6 replies

1 likes

Premium for Students
  • 10427 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

16774 Views

10 replies

2 likes

Premium for Students
  • 16774 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25930 Views

11 replies

1 likes

Premium for Students
  • 25930 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

171894 Views

110 replies

148 likes

Premium for Students
  • 171894 Views
  • 110 replies
  • 148 likes

Solved!!Superuser Contribution Student premium page error 404

So I want to upgrade my account and I want to buy student premium account and I get a verificate email but when I click on the buy student premium the page say "error 404 the page is not available". What can I do now? PlanStudent PremiumCountryRomani...

Casual Listener

So I want to upgrade my account and I want to buy student premium account and I get a verificate email but when I click on the buy student premium the page say "error 404 the page is not available". ...

CarlosE

Spotify Legend

4953 Views

7 replies

0 likes

Premium for Students
  • 4953 Views
  • 7 replies
  • 0 likes

Superuser Contribution Trouble changing from premium to student plan

PlanPremiumCountrySpainDevice(iPhone XR)Operating System(iOS 15.4.1) My Question or IssueI was verified for the student plan, but when I click in the link that was sent to my email a message appears saying: “We couldn’t find the page you were looking...

Newbie

  Plan Premium Country Spain Device (iPhone XR) Operating System (iOS 15.4.1)   My Question or Issue I was verified for the student plan, but when I click in the link that was se...

Kiril

Moderator

641 Views

1 replies

0 likes

Premium for Students
  • 641 Views
  • 1 replies
  • 0 likes

Superuser Contribution pay

helloPlanPremium studentCountrybrazilDevicenotebook dellOperating SystemWindows 10 My Question or IssueI put all my debit card numbers from my savings account, but it failed and told me to try another card.coloquei todos os numeros do meu cartao de d...

Visitor

hello Plan Premium student Country brazil Device notebook dell Operating System Windows 10   My Question or Issue I put all my debit card numbers from my savings account, but it faile...

Yordan

Moderator

505 Views

1 replies

0 likes

Premium for Students
  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution PROBLEMA PARA PAGAR POR PSE

Ayer me aprobaron el descuento de estudiantes, en mi país (Colombia) existe la opción de pagar por medio de PSE, este método de pago esta disponible para los tres principales planes (el individual, el duo y el familiar) pero no está disponible para e...

Casual Listener

Ayer me aprobaron el descuento de estudiantes, en mi país (Colombia) existe la opción de pagar por medio de PSE, este método de pago esta disponible para los tres principales planes (el individual, e...

JTEVAN

Casual Listener

1133 Views

2 replies

0 likes

Premium for Students
  • 1133 Views
  • 2 replies
  • 0 likes

Superuser Contribution SheerID said I "redeemed my offer" but I did not

Country: FranceDevice: Samsung S20 Hello, I wanted to subscribe to Spotify Premium for Students. So I verified my school through SheerID; I only communicated my surname, first name, email, name of university and telephone number. After certifying my ...

Newbie

Country: France Device: Samsung S20   Hello, I wanted to subscribe to Spotify Premium for Students. So I verified my school through SheerID; I only communicated my surname, first name, e...

Elena

Moderator

2569 Views

1 replies

0 likes

Premium for Students
  • 2569 Views
  • 1 replies
  • 0 likes

Superuser Contribution Limit on downloaded songs

I am trying to download songs for offline listening , but the download status is stuck on 80%. Is there a limit to the number of songs I can have on my android phone ?

Visitor

I am trying to download songs for offline listening , but the download status is stuck on 80%. Is there a limit to the number of songs I can have on my android phone ?

Alex

Spotify Legend

1622 Views

1 replies

0 likes

  • 1622 Views
  • 1 replies
  • 0 likes

Regional issue

Plan; PremiumCountry; Japan DeviceiPhone 12ProMaxOperating SystemiOS 15My Question or Issue I currently live in Japan, and for collage I am going to study in the US. My account region is set to Japan, and on the SheedID page I cannot find USA as a re...

Newbie

Plan; Premium Country; Japan   Device iPhone 12ProMax Operating System iOS 15 My Question or Issue   I currently live in Japan, and for collage I am going to study in the US. ...

Maxim

Spotify Star

542 Views

1 replies

0 likes

Premium for Students
  • 542 Views
  • 1 replies
  • 0 likes

Student discount difference

Hi there, I was wondering if the difference in monthly cost gets rolled over to my student debt (HECS debt) where I live or if it is just outright $5.99 per month for me and I don't have to pay any extra in the future.

Visitor

Hi there,   I was wondering if the difference in monthly cost gets rolled over to my student debt (HECS debt) where I live or if it is just outright $5.99 per month for me and I don't have to ...

Maxim

Spotify Star

408 Views

1 replies

0 likes

Premium for Students
  • 408 Views
  • 1 replies
  • 0 likes

Student Premium/ Family Plan switch

I'm currently on my family's premium subscription, but as I'm a college student I want to switch to Student Prime. I've gotten verified, but when I try to activate it, I get a "Sorry, you are not eligible for that plan. Here are some other ways to ge...

Visitor

I'm currently on my family's premium subscription, but as I'm a college student I want to switch to Student Prime. I've gotten verified, but when I try to activate it, I get a "Sorry, you are not eli...

Maxim

Spotify Star

502 Views

1 replies

0 likes

Premium for Students
  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deactivating student premium hulu

I'm trying to deactivate my Spotify student Hulu plan so I can upgrade to no ads separately, but when I go to the help page it just says to press "deactivate Hulu" on the "your services" page. I can't seem to find that button anywhere on my page.

Visitor

I'm trying to deactivate my Spotify student Hulu plan so I can upgrade to no ads separately, but when I go to the help page it just says to press "deactivate Hulu" on the "your services" page. I can'...

Yordan

Moderator

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

I've verified my student info on the wrong spotify account

I was redoing my student premium and did not realize it was logged into my sister's spotify. So now it won't let me verify it on my account. How to I remove my student info off of my sister's account so I can verify it on mine?

Visitor

I was redoing my student premium and did not realize it was logged into my sister's spotify. So now it won't let me verify it on my account. How to I remove my student info off of my sister's account...

Maxim

Spotify Star

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bom Dia, cancelaram meu plano Premium Universitario quero voltar a ter.

Até o mes passado eu tinha o plano universitario em débito automatico mas infelizmente vi que nao foi débitado por falta de valor na conta, pois esqueci de atualizar a conta para descontar esse mes, e assim minha assinatura foi cancelada e estou tent...

Visitor

Até o mes passado eu tinha o plano universitario em débito automatico mas infelizmente vi que nao foi débitado por falta de valor na conta, pois esqueci de atualizar a conta para descontar esse mes, ...

Elena

Moderator

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

why did my student account cancel without alerting me after only one month?

I signed up for a student premium account last month and the website confirmed it had gone through with no problems. That first payment went through at the student price. This month though I was billed the full premium expense and had to change it ba...

Newbie

I signed up for a student premium account last month and the website confirmed it had gone through with no problems. That first payment went through at the student price. This month though I was bill...

Maxim

Spotify Star

622 Views

1 replies

1 likes

  • 622 Views
  • 1 replies
  • 1 likes

Superuser Contribution i can't renew my student discount

i got an email telling me to renew my student discount but when i click the link there's nothing to click to renew, only a button saying "back to music". it expires in a month and i'm still a student at the same university as last year, just taking a...

Visitor

i got an email telling me to renew my student discount but when i click the link there's nothing to click to renew, only a button saying "back to music". it expires in a month and i'm still a student...

Jeremy

Spotify Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've been charged 9,99 when I have student premium

PlanPremiumCountrySpainDeviceXiaomi mi11iOperating SystemAndroidI've been charged as standard premium when I had student premium, and 12 months hasn't past since I got it and I'm still at the university.

Visitor

Plan Premium Country Spain Device Xiaomi mi11i Operating System Android I've been charged as standard premium when I had student premium, and 12 months hasn't past since I got it and I'm stil...

Elena

Moderator

713 Views

3 replies

0 likes

Premium for Students
  • 713 Views
  • 3 replies
  • 0 likes

Superuser Contribution why can't i buy premium? Spotify is not taking my payment.

whenever i key in my bank details, there's a grey page that says the web address have been shifted and it's not taking my payment. I'm trying for the student plan and I'm already a verified student for a year.

Visitor

whenever i key in my bank details, there's a grey page that says the web address have been shifted and it's not taking my payment. I'm trying for the student plan and I'm already a verified student f...

Julian

Moderator

1456 Views

1 replies

1 likes

  • 1456 Views
  • 1 replies
  • 1 likes

Solved!! early graduate not old enough for student account?

I have a 15 year old high school graduate (he graduated 2 years early) that has recently enrolled in our local junior college (one that is on the Spotify approved list). he currently pays for his own spotify subscription and now that he has a .edu em...

Casual Listener

I have a 15 year old high school graduate (he graduated 2 years early) that has recently enrolled in our local junior college (one that is on the Spotify approved list). he currently pays for his own...

summer84

Casual Listener

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consegui fazer minha solicitação para obter premium estudante

Ao fazer minha solicitação preenchendo apenas meu nome e a instituição que curso apareceu a seguinte mensagem "Provedor de identidade desconhecido ou inutilizável", não consigo voltar e nem prosseguir com o pedido.

Visitor

Ao fazer minha solicitação preenchendo apenas meu nome e a instituição que curso apareceu a seguinte mensagem "Provedor de identidade desconhecido ou inutilizável", não consigo voltar e nem prossegui...

Vasil

Moderator

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify premium student account payment not working

I verified as a student and been trying to make payment for premium but payment failed. After trying another card it also failed. What should I do now to make payment succeed?

Visitor

I verified as a student and been trying to make payment for premium but payment failed. After trying another card it also failed. What should I do now to make payment succeed?

Vasil

Moderator

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes