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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8979 Views

5 replies

0 likes

Premium for Students
  • 8979 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13653 Views

10 replies

2 likes

Premium for Students
  • 13653 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23418 Views

11 replies

1 likes

Premium for Students
  • 23418 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167186 Views

110 replies

148 likes

Premium for Students
  • 167186 Views
  • 110 replies
  • 148 likes

Superuser Contribution Deactivating student premium hulu

I'm trying to deactivate my Spotify student Hulu plan so I can upgrade to no ads separately, but when I go to the help page it just says to press "deactivate Hulu" on the "your services" page. I can't seem to find that button anywhere on my page.

Visitor

I'm trying to deactivate my Spotify student Hulu plan so I can upgrade to no ads separately, but when I go to the help page it just says to press "deactivate Hulu" on the "your services" page. I can'...

Yordan

Moderator

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

I've verified my student info on the wrong spotify account

I was redoing my student premium and did not realize it was logged into my sister's spotify. So now it won't let me verify it on my account. How to I remove my student info off of my sister's account so I can verify it on mine?

Visitor

I was redoing my student premium and did not realize it was logged into my sister's spotify. So now it won't let me verify it on my account. How to I remove my student info off of my sister's account...

Maxim

Spotify Star

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bom Dia, cancelaram meu plano Premium Universitario quero voltar a ter.

Até o mes passado eu tinha o plano universitario em débito automatico mas infelizmente vi que nao foi débitado por falta de valor na conta, pois esqueci de atualizar a conta para descontar esse mes, e assim minha assinatura foi cancelada e estou tent...

Visitor

Até o mes passado eu tinha o plano universitario em débito automatico mas infelizmente vi que nao foi débitado por falta de valor na conta, pois esqueci de atualizar a conta para descontar esse mes, ...

Elena

Moderator

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

why did my student account cancel without alerting me after only one month?

I signed up for a student premium account last month and the website confirmed it had gone through with no problems. That first payment went through at the student price. This month though I was billed the full premium expense and had to change it ba...

Newbie

I signed up for a student premium account last month and the website confirmed it had gone through with no problems. That first payment went through at the student price. This month though I was bill...

Maxim

Spotify Star

613 Views

1 replies

1 likes

  • 613 Views
  • 1 replies
  • 1 likes

Superuser Contribution i can't renew my student discount

i got an email telling me to renew my student discount but when i click the link there's nothing to click to renew, only a button saying "back to music". it expires in a month and i'm still a student at the same university as last year, just taking a...

Visitor

i got an email telling me to renew my student discount but when i click the link there's nothing to click to renew, only a button saying "back to music". it expires in a month and i'm still a student...

Jeremy

Spotify Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've been charged 9,99 when I have student premium

PlanPremiumCountrySpainDeviceXiaomi mi11iOperating SystemAndroidI've been charged as standard premium when I had student premium, and 12 months hasn't past since I got it and I'm still at the university.

Visitor

Plan Premium Country Spain Device Xiaomi mi11i Operating System Android I've been charged as standard premium when I had student premium, and 12 months hasn't past since I got it and I'm stil...

Elena

Moderator

701 Views

3 replies

0 likes

Premium for Students
  • 701 Views
  • 3 replies
  • 0 likes

Superuser Contribution why can't i buy premium? Spotify is not taking my payment.

whenever i key in my bank details, there's a grey page that says the web address have been shifted and it's not taking my payment. I'm trying for the student plan and I'm already a verified student for a year.

Visitor

whenever i key in my bank details, there's a grey page that says the web address have been shifted and it's not taking my payment. I'm trying for the student plan and I'm already a verified student f...

Julian

Moderator

1451 Views

1 replies

1 likes

  • 1451 Views
  • 1 replies
  • 1 likes

Solved!! early graduate not old enough for student account?

I have a 15 year old high school graduate (he graduated 2 years early) that has recently enrolled in our local junior college (one that is on the Spotify approved list). he currently pays for his own spotify subscription and now that he has a .edu em...

Casual Listener

I have a 15 year old high school graduate (he graduated 2 years early) that has recently enrolled in our local junior college (one that is on the Spotify approved list). he currently pays for his own...

summer84

Casual Listener

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consegui fazer minha solicitação para obter premium estudante

Ao fazer minha solicitação preenchendo apenas meu nome e a instituição que curso apareceu a seguinte mensagem "Provedor de identidade desconhecido ou inutilizável", não consigo voltar e nem prosseguir com o pedido.

Visitor

Ao fazer minha solicitação preenchendo apenas meu nome e a instituição que curso apareceu a seguinte mensagem "Provedor de identidade desconhecido ou inutilizável", não consigo voltar e nem prossegui...

Vasil

Moderator

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify premium student account payment not working

I verified as a student and been trying to make payment for premium but payment failed. After trying another card it also failed. What should I do now to make payment succeed?

Visitor

I verified as a student and been trying to make payment for premium but payment failed. After trying another card it also failed. What should I do now to make payment succeed?

Vasil

Moderator

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

I payed 10€ per month as a student. Can I get these 5€ per month back?

I forgot to send my student document again to extend my student account and payed 6 month long 10€ and not 5. Can I get those 30€ back? Now I got today the student account again.

Visitor

I forgot to send my student document again to extend my student account and payed 6 month long 10€ and not 5. Can I get those 30€ back? Now I got today the student account again.

Maxim

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution defalarca öğrenci olduğuma dair belgeler yükledim kabul etmiyor. neden?

kaç aydır öğrenci olduğuma dair belgeler yüklüyorum kabul etmiyor. öğrenciyim ve kaç defa premium için para ödedim. !!!

Visitor

kaç aydır öğrenci olduğuma dair belgeler yüklüyorum kabul etmiyor. öğrenciyim ve kaç defa premium için para ödedim. !!!

AndresM

Moderator

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Payment method isn't working

It keeps saying payment method failed despite using my different cards

Visitor

It keeps saying payment method failed despite using my different cards

Maxim

Spotify Star

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kicked out of Student account

I started my premium student account 5 months ago and today suddenly my account is a normal Spotify Premium Account even though it says that I can have the student premium to up to 12 months. I tried to verify as a student again but it can't find me ...

Visitor

I started my premium student account 5 months ago and today suddenly my account is a normal Spotify Premium Account even though it says that I can have the student premium to up to 12 months. I tried...

Yordan

Moderator

1267 Views

1 replies

0 likes

Premium for Students
  • 1267 Views
  • 1 replies
  • 0 likes

Why can't I reverify my student account?

I'm a student and I missed the timeline for reverification because of a tough personal situation I was dealing with. It should not be this difficult to reverify my account. The reverification link says "Unfortunately, we couldn't confirm that you're ...

Visitor

I'm a student and I missed the timeline for reverification because of a tough personal situation I was dealing with. It should not be this difficult to reverify my account. The reverification link sa...

Maxim

Spotify Star

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Solved!! Update card

PlanPremiumCountryPakistanDevice(iPhone 7 Plus, Hp Envy 17T)Operating System(iOS 15, Windows 11.) My Question or IssueI cannot update the card for my payment, I have reached out to the support but they just told me try incognito mode and if that does...

Casual Listener

Plan Premium Country Pakistan Device (iPhone 7 Plus, Hp Envy 17T) Operating System (iOS 15, Windows 11.)   My Question or Issue I cannot update the card for my payment, I have reached ...

Maxim

Spotify Star

754 Views

3 replies

0 likes

Premium for Students
  • 754 Views
  • 3 replies
  • 0 likes