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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

19718 Views

11 replies

1 likes

Premium for Students
  • 19718 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

v20charlie

Newbie

160452 Views

109 replies

147 likes

Premium for Students
  • 160452 Views
  • 109 replies
  • 147 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

36610 Views

19 replies

1 likes

Premium for Students
  • 36610 Views
  • 19 replies
  • 1 likes

Superuser Contribution I've been charged 9,99 when I have student premium

PlanPremiumCountrySpainDeviceXiaomi mi11iOperating SystemAndroidI've been charged as standard premium when I had student premium, and 12 months hasn't past since I got it and I'm still at the university.

Visitor

Plan Premium Country Spain Device Xiaomi mi11i Operating System Android I've been charged as standard premium when I had student premium, and 12 months hasn't past since I got it and I'm stil...

Elena

Moderator

614 Views

3 replies

0 likes

Premium for Students
  • 614 Views
  • 3 replies
  • 0 likes

Superuser Contribution why can't i buy premium? Spotify is not taking my payment.

whenever i key in my bank details, there's a grey page that says the web address have been shifted and it's not taking my payment. I'm trying for the student plan and I'm already a verified student for a year.

Visitor

whenever i key in my bank details, there's a grey page that says the web address have been shifted and it's not taking my payment. I'm trying for the student plan and I'm already a verified student f...

Julian

Moderator

1432 Views

1 replies

1 likes

  • 1432 Views
  • 1 replies
  • 1 likes

Solved!! early graduate not old enough for student account?

I have a 15 year old high school graduate (he graduated 2 years early) that has recently enrolled in our local junior college (one that is on the Spotify approved list). he currently pays for his own spotify subscription and now that he has a .edu em...

Casual Listener

I have a 15 year old high school graduate (he graduated 2 years early) that has recently enrolled in our local junior college (one that is on the Spotify approved list). he currently pays for his own...

summer84

Casual Listener

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consegui fazer minha solicitação para obter premium estudante

Ao fazer minha solicitação preenchendo apenas meu nome e a instituição que curso apareceu a seguinte mensagem "Provedor de identidade desconhecido ou inutilizável", não consigo voltar e nem prosseguir com o pedido.

Visitor

Ao fazer minha solicitação preenchendo apenas meu nome e a instituição que curso apareceu a seguinte mensagem "Provedor de identidade desconhecido ou inutilizável", não consigo voltar e nem prossegui...

Vasil

Moderator

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify premium student account payment not working

I verified as a student and been trying to make payment for premium but payment failed. After trying another card it also failed. What should I do now to make payment succeed?

Visitor

I verified as a student and been trying to make payment for premium but payment failed. After trying another card it also failed. What should I do now to make payment succeed?

Vasil

Moderator

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

I payed 10€ per month as a student. Can I get these 5€ per month back?

I forgot to send my student document again to extend my student account and payed 6 month long 10€ and not 5. Can I get those 30€ back? Now I got today the student account again.

Visitor

I forgot to send my student document again to extend my student account and payed 6 month long 10€ and not 5. Can I get those 30€ back? Now I got today the student account again.

Maxim

Spotify Star

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution defalarca öğrenci olduğuma dair belgeler yükledim kabul etmiyor. neden?

kaç aydır öğrenci olduğuma dair belgeler yüklüyorum kabul etmiyor. öğrenciyim ve kaç defa premium için para ödedim. !!!

Visitor

kaç aydır öğrenci olduğuma dair belgeler yüklüyorum kabul etmiyor. öğrenciyim ve kaç defa premium için para ödedim. !!!

AndresM

Moderator

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Payment method isn't working

It keeps saying payment method failed despite using my different cards

Visitor

It keeps saying payment method failed despite using my different cards

Maxim

Spotify Star

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kicked out of Student account

I started my premium student account 5 months ago and today suddenly my account is a normal Spotify Premium Account even though it says that I can have the student premium to up to 12 months. I tried to verify as a student again but it can't find me ...

Visitor

I started my premium student account 5 months ago and today suddenly my account is a normal Spotify Premium Account even though it says that I can have the student premium to up to 12 months. I tried...

Yordan

Moderator

1231 Views

1 replies

0 likes

Premium for Students
  • 1231 Views
  • 1 replies
  • 0 likes

Why can't I reverify my student account?

I'm a student and I missed the timeline for reverification because of a tough personal situation I was dealing with. It should not be this difficult to reverify my account. The reverification link says "Unfortunately, we couldn't confirm that you're ...

Visitor

I'm a student and I missed the timeline for reverification because of a tough personal situation I was dealing with. It should not be this difficult to reverify my account. The reverification link sa...

Maxim

Spotify Star

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Solved!! Update card

PlanPremiumCountryPakistanDevice(iPhone 7 Plus, Hp Envy 17T)Operating System(iOS 15, Windows 11.) My Question or IssueI cannot update the card for my payment, I have reached out to the support but they just told me try incognito mode and if that does...

Casual Listener

Plan Premium Country Pakistan Device (iPhone 7 Plus, Hp Envy 17T) Operating System (iOS 15, Windows 11.)   My Question or Issue I cannot update the card for my payment, I have reached ...

Maxim

Spotify Star

700 Views

3 replies

0 likes

Premium for Students
  • 700 Views
  • 3 replies
  • 0 likes

Superuser Contribution Used inactive Hulu account for Spotify and Hulu doesn’t work

I just signed up for Spotify Premium for Students and I went to go activate my Hulu subscriptions and I used the same email as I have on my Spotify account. Problem, I believe, is the Hulu account activate was previously inactive and now it won’t let...

Visitor

  I just signed up for Spotify Premium for Students and I went to go activate my Hulu subscriptions and I used the same email as I have on my Spotify account. Problem, I believe, is the Hulu a...

Novy

Moderator

453 Views

1 replies

0 likes

Premium for Students
  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing my plan into premium student

CountryIstanbul/Turkey I was using the family plan for a year but i decided to change into the student plan even tho i'm verified i can't change into the student plan. I get this error:

Newbie

Country Istanbul/Turkey   I was using the family plan for a year but i decided to change into the student plan even tho i'm verified i can't change into the student plan. I get this error: ...

Alex

Spotify Legend

747 Views

1 replies

0 likes

Premium for Students
  • 747 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with changing Premium to Student

PlanPremiumCountryOman/Canada My Question or IssueHi there! I am having an issue with changing my Premium plan to the one with the student discount. I had a premium plan when I was in Oman. I have recently moved to Canada and followed the steps in or...

Newbie

Plan Premium Country Oman/Canada   My Question or Issue Hi there!   I am having an issue with changing my Premium plan to the one with the student discount. I had a premium plan whe...

Elena

Moderator

486 Views

1 replies

0 likes

Premium for Students
  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student is stuck when trying to resubscibe back

I've been verified student since last fall, when I started the current school.And then when the school started I turned my normal Premium to Premium Student successfully. Last week, when my credit-card needed to be changed, I decided to put the Premi...

Roadie

I've been verified student since last fall, when I started the current school. And then when the school started I turned my normal Premium to Premium Student successfully. Last week, when my credit-...

Kiril

Moderator

2958 Views

13 replies

0 likes

Premium for Students
  • 2958 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution I can't reverify my student account!

On Dec. 28, I received the email attached from Spotify regarding my Student Account. I clicked on Reverify Account, it took me to the plans page (https://www.spotify.com/us/student/?splot=rmAyDBlsSJm-0YH395i-Xw) and when I clicked get started, it too...

Casual Listener

On Dec. 28, I received the email attached from Spotify regarding my Student Account. I clicked on Reverify Account, it took me to the plans page  (https://www.spotify.com/us/student/?splot=rmAy...

Kiril

Moderator

7266 Views

5 replies

0 likes

Premium for Students
  • 7266 Views
  • 5 replies
  • 0 likes

Superuser Contribution Forget to extend student account (money back?)

I forgot to extend my Student Account after one year. So I payed 10€ for Spotify premium this month, although I am still a student. It automatically changed to this account because I forget to extend my Student account. I still prefer to use a Studen...

Visitor

I forgot to extend my Student Account after one year. So I payed 10€ for Spotify premium this month, although I am still a student. It automatically changed to this account because I forget to extend...

Ver

Spotify Legend

578 Views

1 replies

0 likes

Premium for Students
  • 578 Views
  • 1 replies
  • 0 likes