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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

134197 Views

98 replies

137 likes

Premium for Students
  • 134197 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31502 Views

19 replies

1 likes

Premium for Students
  • 31502 Views
  • 19 replies
  • 1 likes

Solved!!Superuser Contribution Premium for Student under 18

Hi,I know that this has been posted before, but I am under 18 and am concurrently enrolled in a college. Unlike other posts, my student verification was successful even though I am not yet 18. I entered my birthdate correctly, but I am wondering if t...

Casual Listener

Hi, I know that this has been posted before, but I am under 18 and am concurrently enrolled in a college. Unlike other posts, my student verification was successful even though I am not yet 18. I en...

ledbylight

Casual Listener

2693 Views

2 replies

0 likes

Premium for Students
  • 2693 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How can I activate student subscription

PlanPremiumCountryRussiaMy Question or IssueHiI passed checking that i am student.I see in account that I can activate student subscription but I don't understand how and where I can do itI choose 'Change plan' and see page (attachment) without any k...

Casual Listener

Plan Premium Country Russia My Question or Issue Hi I passed checking that i am student. I see in account that I can activate student subscription but I don't understand how and where I can do...

Mihail

Spotify Legend

1413 Views

3 replies

0 likes

Premium for Students
  • 1413 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to select payment option

PlanFreeCountryNew Zealand My Question or IssueI recently registered for the student discount, and after I was verified I was sent to the payment screen where I proceeded to wait 20 minutes for the three dots to finish loading. I have refreshed the p...

Newbie

Plan Free Country New Zealand   My Question or Issue I recently registered for the student discount, and after I was verified I was sent to the payment screen where I proceeded to wait 20 ...

Eni

Moderator

656 Views

1 replies

0 likes

Premium for Students
  • 656 Views
  • 1 replies
  • 0 likes

Superuser Contribution University Student Subscription- Notifications

PlanPremiumCountryCanadaDeviceAndroid/PCOperating Systemwindows 10 My Question or IssueWhy do I not receive emailed notifications regarding the expiry date of my student subscription? Yes I know there is a "pop-up" that shows up on the app that warns...

Casual Listener

...our end. This is extremely unprofessional resulting in me considering other music platforms and cancelling my premium subscription. On top of that, why do students have to re-authorize their student s...

MirzaAli89

Casual Listener

930 Views

2 replies

0 likes

Premium for Students
  • 930 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium student changed my itself to regular premium

Plan Premium student Country Sweden Device (Samsung galaxy S10+) Operating System (Android version 11) My Question or Issue Hello! I have had premium student since mars 2020 and I paid 49sek for it varje month but then this month mars 2021 the premiu...

Newbie

Plan Premium student Country Sweden Device (Samsung galaxy S10+) Operating System (Android version 11)   My Question or Issue Hello!   I have had premium student sin...

grayrots

Casual Listener

2535 Views

10 replies

1 likes

Premium for Students
  • 2535 Views
  • 10 replies
  • 1 likes

Superuser Contribution Спотифай верификация.

Отправил документы для подтверждения того, что я студент: студенческий билет с именем, фамилией; договор об образовании; расписание; чек за оплату образовательных услуг; на что спотифай мне говорит о том, что невозможно подтвердить то, что я являюсь ...

Newbie

Отправил документы для подтверждения того, что я студент: студенческий билет с именем, фамилией; договор об образовании; расписание; чек за оплату образовательных услуг; на что спотифай мне говорит о...

Mihail

Spotify Legend

854 Views

1 replies

0 likes

Premium for Students
  • 854 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can you add support for more methods of paying for the 12 monthly Spotify Premium for Students plan?

PlanPremiumCountryIndiaOperating System(Android 10) My Question or IssueI am a student and do not own a credit card. I only have a debit card but every time I try to subscribe to the 12 monthly Spotify Premium for Students plan, I get a message that ...

Regular

...ubscribe to the 12 monthly Spotify Premium for Students plan, I get a message that I can not subscribe to the plan using my debit card. I was hoping that you could add support for payment methods like P...

Alex

Spotify Legend

1790 Views

9 replies

2 likes

Premium for Students
  • 1790 Views
  • 9 replies
  • 2 likes

Подписка для студентов Колледжей в России

Студентов колледжей также много как и студентов ВУЗов в России Так почему уже у студентов колледжей нет возможности оформить подписку для студента. Я считаю это нечестно. Я была бы очень благодарна если бы такая возможность появилась.

Newbie

Студентов колледжей также много как и студентов ВУЗов в России Так почему уже у студентов колледжей нет возможности оформить подписку для студента. Я считаю это нечестно. Я была бы очень благодарна е...

Bella_K

Composer

1638 Views

1 replies

0 likes

Premium for Students
  • 1638 Views
  • 1 replies
  • 0 likes

Reduced Price for Student Plan

PlanFreeCountryUnited StatesDeviceWindows PCOperating SystemWindows 10My Question or IssueWould it be possible to reduce the price for the Spotify premium plan by removing Hulu and Showtime from the plan as I don't need those services, and only want ...

Newbie

Plan Free Country United States Device Windows PC Operating System Windows 10 My Question or Issue Would it be possible to reduce the price for the Spotify premium plan by removing Hulu and ...

Maxim

Spotify Star

721 Views

1 replies

0 likes

Premium for Students
  • 721 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I am unable to use the student premium plan after verification

I verified my student email address from sheerid and received a mail saying I got verified. I used my personal email and whenever I clicked on the student premium plan it just automatically takes me back to sheerid verification page all over. I thoug...

Casual Listener

I verified my student email address from sheerid and received a mail saying I got verified. I used my personal email and whenever I clicked on the student premium plan it just automatically takes me ...

Jeremy

Spotify Legend

1085 Views

3 replies

0 likes

Premium for Students
  • 1085 Views
  • 3 replies
  • 0 likes

Superuser Contribution student premium issue

PlanPremiumCountry TurkeyDeviceSamsung Galaxy A7Operating SystemAndroid My Question or Issuehi this is busra from turkey, recently i lost my bank card that's why i cancelled it and order a new one so my card info has changed. today i get it and unfor...

Newbie

...potify. besides, a few weeks ago spotify asked me to renew my studentship so i did and i got approval mail from sheer id (but i dont have the mail anymore, it got deleted somehow im sorry i can prove i...

Jeremy

Spotify Legend

1623 Views

5 replies

0 likes

Premium for Students
  • 1623 Views
  • 5 replies
  • 0 likes

Superuser Contribution Pone que ya he usado la oferta

PlanFree/PremiumCountryESPAÑADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHola! Cuando voy a renovar el plan de estudiantes me pone que ya he usado esa oferta. Ac...

Newbie

Plan Free/Premium Country ESPAÑA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)    My Question or Issue H...

Elena

Moderator

1996 Views

3 replies

0 likes

Premium for Students
  • 1996 Views
  • 3 replies
  • 0 likes

Superuser Contribution No Access to Hulu with Spotify Student

PlanPremium StudentCountryUnited StatesDeviceiPhone 11Operating SystemiOS 14.4 My Question or IssueMy Hulu account says I need to resubscribe. My Spotify settings says I have the student version of premium with access to Hulu. When I click access Hul...

Newbie

Plan Premium Student Country United States Device iPhone 11 Operating System iOS 14.4   My Question or Issue My Hulu account says I need to resubscribe. My Spotify settings says I have...

Eni

Moderator

754 Views

1 replies

0 likes

Premium for Students
  • 754 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify charged my $14 this month and I have a student account.

Spotify charged my $14 this month and I have a student account. I am a US student and have had premium for a while. It says on my receipts tab that it charged $5, but it took $14 out of my account. iPhone 12Mac Pro

Newbie

Spotify charged my $14 this month and I have a student account. I am a US student and have had premium for a while. It says on my receipts tab that it charged $5, but it took $14 out of my account.&n...

Mihail

Spotify Legend

981 Views

1 replies

0 likes

Premium for Students
  • 981 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone number's country code is not supported

Planpremium studentsCountryPuerto RicoOperating System(Windows 10, etc.) My Question or IssueI have been trying to get my Spotify for students verified manually, when I try to move from the page the following message appears "Phone number's country c...

Casual Listener

  Plan premium students Country Puerto Rico Operating System (Windows 10, etc.)   My Question or Issue I have been trying to get my Spotify for students verified manually, when I t...

Dian

Spotify Legend

2381 Views

7 replies

2 likes

Premium for Students
  • 2381 Views
  • 7 replies
  • 2 likes

If I pause cancel my subscription for a month or so, do I have to verify my student status again?

That's the question. If I pause cancel my subscription for a month or so, do I have to verify my student status again if I rescubscribe?

Casual Listener

That's the question. If I pause cancel my subscription for a month or so, do I have to verify my student status again if I rescubscribe?

Billy-J

Spotify Star

1840 Views

1 replies

0 likes

  • 1840 Views
  • 1 replies
  • 0 likes

Student discount

Hi,I am currently living in South Korea and attending a Canadian University online at the moment.However, I am not able to access the student premium discount. Is there any way to solve this problem? Thank you.

Casual Listener

Hi, I am currently living in South Korea and attending a Canadian University online at the moment. However, I am not able to access the student premium discount.  Is there any way to solve th...

user-removed

Not applicable

2436 Views

2 replies

0 likes

Premium for Students
  • 2436 Views
  • 2 replies
  • 0 likes

Allow 6th Form students to benefit from the Student account and Headspace tie in.

I am the Head of 6th Form at Allerton High School in Leeds in the UK. A number of our students have mental health issues and we have used Headspace as a tool. Almost all of them use Spotify. The tie in between Spotify and Headspace is such a good ide...

Visitor

I am the Head of 6th Form at Allerton High School in Leeds in the UK. A number of our students have mental health issues and we have used Headspace as a tool. Almost all of them use Spotify. The t...

Maxim

Spotify Star

2084 Views

1 replies

3 likes

  • 2084 Views
  • 1 replies
  • 3 likes

Superuser Contribution Change Premium Plans

I recently realized that I had been in the Family Premium Plan all by myself, so I wanted to change from that plan to the Student Premium Plan. The problem is, I've already been verified but the plan itself didn't change at the end of the month. It s...

Casual Listener

I recently realized that I had been in the Family Premium Plan all by myself, so I wanted to change from that plan to the Student Premium Plan. The problem is, I've already been verified but the plan...

Novy

Moderator

1519 Views

5 replies

0 likes

Premium for Students
  • 1519 Views
  • 5 replies
  • 0 likes

Superuser Contribution Reverify student premium

My reverification email went to junk so I was unable to reverify before the subscription was up. For four months I was charged $9.99 instead of $4.99. Is there anyway I can be reimbursed for the extra charge as I am still a student?

Visitor

My reverification email went to junk so I was unable to reverify before the subscription was up. For four months I was charged $9.99 instead of $4.99. Is there anyway I can be reimbursed for the extr...

Ver

Spotify Legend

838 Views

1 replies

0 likes

Premium for Students
  • 838 Views
  • 1 replies
  • 0 likes