Announcements

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10426 Views

6 replies

1 likes

Premium for Students
  • 10426 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

16771 Views

10 replies

2 likes

Premium for Students
  • 16771 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25926 Views

11 replies

1 likes

Premium for Students
  • 25926 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

171889 Views

110 replies

148 likes

Premium for Students
  • 171889 Views
  • 110 replies
  • 148 likes

I payed 10€ per month as a student. Can I get these 5€ per month back?

I forgot to send my student document again to extend my student account and payed 6 month long 10€ and not 5. Can I get those 30€ back? Now I got today the student account again.

Visitor

I forgot to send my student document again to extend my student account and payed 6 month long 10€ and not 5. Can I get those 30€ back? Now I got today the student account again.

Maxim

Spotify Star

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution defalarca öğrenci olduğuma dair belgeler yükledim kabul etmiyor. neden?

kaç aydır öğrenci olduğuma dair belgeler yüklüyorum kabul etmiyor. öğrenciyim ve kaç defa premium için para ödedim. !!!

Visitor

kaç aydır öğrenci olduğuma dair belgeler yüklüyorum kabul etmiyor. öğrenciyim ve kaç defa premium için para ödedim. !!!

AndresM

Moderator

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Payment method isn't working

It keeps saying payment method failed despite using my different cards

Visitor

It keeps saying payment method failed despite using my different cards

Maxim

Spotify Star

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kicked out of Student account

I started my premium student account 5 months ago and today suddenly my account is a normal Spotify Premium Account even though it says that I can have the student premium to up to 12 months. I tried to verify as a student again but it can't find me ...

Visitor

I started my premium student account 5 months ago and today suddenly my account is a normal Spotify Premium Account even though it says that I can have the student premium to up to 12 months. I tried...

Yordan

Moderator

1288 Views

1 replies

0 likes

Premium for Students
  • 1288 Views
  • 1 replies
  • 0 likes

Why can't I reverify my student account?

I'm a student and I missed the timeline for reverification because of a tough personal situation I was dealing with. It should not be this difficult to reverify my account. The reverification link says "Unfortunately, we couldn't confirm that you're ...

Visitor

I'm a student and I missed the timeline for reverification because of a tough personal situation I was dealing with. It should not be this difficult to reverify my account. The reverification link sa...

Maxim

Spotify Star

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Solved!! Update card

PlanPremiumCountryPakistanDevice(iPhone 7 Plus, Hp Envy 17T)Operating System(iOS 15, Windows 11.) My Question or IssueI cannot update the card for my payment, I have reached out to the support but they just told me try incognito mode and if that does...

Casual Listener

Plan Premium Country Pakistan Device (iPhone 7 Plus, Hp Envy 17T) Operating System (iOS 15, Windows 11.)   My Question or Issue I cannot update the card for my payment, I have reached ...

Maxim

Spotify Star

796 Views

3 replies

0 likes

Premium for Students
  • 796 Views
  • 3 replies
  • 0 likes

Superuser Contribution Used inactive Hulu account for Spotify and Hulu doesn’t work

I just signed up for Spotify Premium for Students and I went to go activate my Hulu subscriptions and I used the same email as I have on my Spotify account. Problem, I believe, is the Hulu account activate was previously inactive and now it won’t let...

Visitor

  I just signed up for Spotify Premium for Students and I went to go activate my Hulu subscriptions and I used the same email as I have on my Spotify account. Problem, I believe, is the Hulu a...

Novy

Moderator

487 Views

1 replies

0 likes

Premium for Students
  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing my plan into premium student

CountryIstanbul/Turkey I was using the family plan for a year but i decided to change into the student plan even tho i'm verified i can't change into the student plan. I get this error:

Newbie

Country Istanbul/Turkey   I was using the family plan for a year but i decided to change into the student plan even tho i'm verified i can't change into the student plan. I get this error: ...

Alex

Spotify Legend

793 Views

1 replies

0 likes

Premium for Students
  • 793 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with changing Premium to Student

PlanPremiumCountryOman/Canada My Question or IssueHi there! I am having an issue with changing my Premium plan to the one with the student discount. I had a premium plan when I was in Oman. I have recently moved to Canada and followed the steps in or...

Newbie

Plan Premium Country Oman/Canada   My Question or Issue Hi there!   I am having an issue with changing my Premium plan to the one with the student discount. I had a premium plan whe...

Elena

Moderator

513 Views

1 replies

0 likes

Premium for Students
  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student is stuck when trying to resubscibe back

I've been verified student since last fall, when I started the current school.And then when the school started I turned my normal Premium to Premium Student successfully. Last week, when my credit-card needed to be changed, I decided to put the Premi...

Roadie

I've been verified student since last fall, when I started the current school. And then when the school started I turned my normal Premium to Premium Student successfully. Last week, when my credit-...

Kiril

Moderator

3152 Views

13 replies

0 likes

Premium for Students
  • 3152 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution I can't reverify my student account!

On Dec. 28, I received the email attached from Spotify regarding my Student Account. I clicked on Reverify Account, it took me to the plans page (https://www.spotify.com/us/student/?splot=rmAyDBlsSJm-0YH395i-Xw) and when I clicked get started, it too...

Casual Listener

On Dec. 28, I received the email attached from Spotify regarding my Student Account. I clicked on Reverify Account, it took me to the plans page  (https://www.spotify.com/us/student/?splot=rmAy...

Kiril

Moderator

8083 Views

5 replies

0 likes

Premium for Students
  • 8083 Views
  • 5 replies
  • 0 likes

Superuser Contribution Forget to extend student account (money back?)

I forgot to extend my Student Account after one year. So I payed 10€ for Spotify premium this month, although I am still a student. It automatically changed to this account because I forget to extend my Student account. I still prefer to use a Studen...

Visitor

I forgot to extend my Student Account after one year. So I payed 10€ for Spotify premium this month, although I am still a student. It automatically changed to this account because I forget to extend...

Ver

Spotify Legend

625 Views

1 replies

0 likes

Premium for Students
  • 625 Views
  • 1 replies
  • 0 likes

Superuser Contribution Students discount promotion

My idea is to show different students of different ethnicities who can benefit from the student discount on Spotify.

Visitor

My idea is to show different students of different ethnicities who can benefit from the student discount on Spotify. 

Elena

Moderator

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t connect my Headspace to my bundle??

I don’t understand — I got the a Spotify + Headspace Student Bundle today, but my Headspace is still not showing up as the premium version. I’ve tried logging in and out, both via Apple ID and Spotify, and nothing is working?

Regular

I don’t understand — I got the a Spotify + Headspace Student Bundle today, but my Headspace is still not showing up as the premium version. I’ve tried logging in and out, both via Apple ID and Spotif...

Yordan

Moderator

1922 Views

4 replies

2 likes

Premium for Students
  • 1922 Views
  • 4 replies
  • 2 likes

Superuser Contribution Canadian student studying in US

PlanFree/PremiumCountryCanadaDevice(Samsung S20 FE, Samsung Tab S6 Lite) My Question or IssueI am trying to get my student status verified for the student discount, but I can't find/choose USA for the country where I am studying. What do I do?

Newbie

  Plan Free/Premium Country Canada Device (Samsung S20 FE, Samsung Tab S6 Lite)   My Question or Issue I am trying to get my student status verified for the student discount, but I...

Jeremy

Spotify Legend

563 Views

1 replies

0 likes

Premium for Students
  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution HULU AND SHOWTIME NOT ACTIVATED PROPERLY

PlanStudent PremiumCountryUS Devices - tried all, none are workingiPhone, Macbook Air, Dell laptop, Roku My Question or IssueMy Student Premium Spotify account shows HULU and Showtime as active but neither platform has an active account for me. They ...

Newbie

Plan Student Premium Country US   Devices - tried all, none are working iPhone, Macbook Air, Dell laptop, Roku    My Question or Issue My Student Premium Spotify account shows...

OscarDC

Moderator

750 Views

1 replies

0 likes

Premium for Students
  • 750 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I get my showtime subscription on Roku?

Hey everyone, I have the student $4.99 a month with Hulu and Showtime. Hulu activation was fine but I can't find an activation code for my Showtime subscription . I tried using a different browser and putting in the code on the screen but it redirect...

Visitor

Hey everyone,  I have the student $4.99 a month with Hulu and Showtime. Hulu activation was fine but I can't find an activation code for my Showtime subscription . I tried using a different bro...

Ver

Spotify Legend

3187 Views

5 replies

0 likes

  • 3187 Views
  • 5 replies
  • 0 likes