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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24344 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24344 Views
  • 18 replies
  • 0 likes

problem with premium student spotify

Good evening,I just made a request for a student offer except that I got the wrong email address and that validated my request. I made a new request in order to get the offer on the right email address but the SheerID site tells me that I already too...

  • Visitor
  • Good evening, I just made a request for a student offer except that I got the wrong email address and that validated my request. I made a new request in order to get the offer on the right email add...
  • EthanS1
  • Community Legend
  • 585 Views
  • 1 replies
  • 0 likes
  • 585 Views
  • 1 replies
  • 0 likes

I can't find the recurring payments option in Spotify student plan

I tried many times to pay recurring payments for Spotify student plan but every time the one month plan arises and there is no recurring payments plan. I already contacted customer care but they are literally doing anything. But whenever I am going t...

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  • Regular
  • I tried many times to pay recurring payments for Spotify student plan but every time the one month plan arises and there is no recurring payments plan. I already contacted customer care but they are ...
  • 428 Views
  • 0 replies
  • 0 likes
  • Other
    Web Player
  • 428 Views
  • 0 replies
  • 0 likes

Superuser Contribution [INDONESIA] Petition for Student Discount Payment Using Go-pay, OVO, DANA

Hello this is just an Idea but I'd like to ask for easier payment options for the student discount. As per now for spotify premium basic and family have debit, credit card, paypal, DANA, Go-Pay, and mobile credit as the payment optionswhile student d...

  • Casual Listener
  • Hello this is just an Idea but I'd like to ask for easier payment options for the student discount.  As per now for spotify premium basic and family have debit, credit card, paypal, DANA, Go-Pa...
  • Jeremy
  • Spotify Legend
  • 1082 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 1082 Views
  • 1 replies
  • 1 likes

Superuser Contribution Hulu Account Hacked

PlanStudent PremiumCountryUSDeviceiPhone 11/ MacBook Air My Question or IssueMy Hulu account was recently hacked and they changed the email. I contacted Hulu (told me to contact Spotify) and contacted Spotify (was told to contact Hulu). Who exactly a...

  • Casual Listener
  • Plan Student Premium Country US Device iPhone 11/ MacBook Air   My Question or Issue My Hulu account was recently hacked and they changed the email. I contacted Hulu (told me to contact ...
  • Jeremy
  • Spotify Legend
  • 1040 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1040 Views
  • 1 replies
  • 0 likes

Superuser Contribution School won’t verify

My Question or IssueWas signing up for Spotify student and my school isn’t listed, Lorenzo Walker Technical College

  • Visitor
  •     My Question or Issue Was signing up for Spotify student and my school isn’t listed, Lorenzo Walker Technical College 
  • Mihail
  • Spotify Legend
  • 644 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 644 Views
  • 1 replies
  • 0 likes

How to Verify Email When I Transferred Schools

PlanPremiumCountryUSADeviceSamsung 8/Razer Blade Stealth 13"Operating SystemWindows 10My Question or IssueI have transferred schools and I have a new student email. My account was verified through the email at my previous school, but that no longer w...

  • Newbie
  • Plan Premium Country USA Device Samsung 8/Razer Blade Stealth 13" Operating System Windows 10 My Question or Issue I have transferred schools and I have a new student email. My account was v...
  • Maxim
  • Spotify Star
  • 678 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 678 Views
  • 1 replies
  • 0 likes

Superuser Contribution Debit card payment won't show in the options for student premium

Hello, i can't pay using my debit card for student premium, only for phone bill is showing up. Please see the attached picture below

  • Casual Listener
  • Hello, i can't pay using my debit card for student premium, only for phone bill is showing up. Please see the attached picture below
  • Jeremy
  • Spotify Legend
  • 445 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 445 Views
  • 1 replies
  • 0 likes

[All Platforms][Other] Student Premium Account Reverification

I got an email today asking me to "Reverify to keep your student discount." On the account page as I've seen a few other people on here say, there's no actual way to reverify your account. That is, at least not until your student account expires and ...

  • Visitor
  • ...or students to reverify their account after receiving the email. Be able to reverify their account and extend the duration of the student premium while the account is still active. Have more than a f...
  • 491 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Other
  • 491 Views
  • 0 replies
  • 0 likes

Superuser Contribution My Student verification is not working.

PlanPremium My Question or IssueI send to verification my student id and what I get back is that it not having: name or date or name of college. And what can I do now?

  • Visitor
  •   Plan Premium      My Question or Issue I send to verification my student id and what I get back is that it not having: name or date or name of college. And what can I do n...
  • Mihail
  • Spotify Legend
  • 653 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 653 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why do I still get ads on a podcast when I'm premium?

I listen to a podcast with a friend from The Netherlands (the podcast is called "My Dad Wrote a Por..") i can't write that word. From time to time I get ads at the beginning, the middle and the end of the podcast (and she doesn't). These last approxi...

  • Casual Listener
  • ...f the podcast (and she doesn't). These last approximately 30 seconds.  I have Premium for Students and I live in Mexico.  I asked my brother, who also has a Premium plan, whether he g...
  • Mihail
  • Spotify Legend
  • 1213 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1213 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Discontinuing student subscription

I have paid on autopay for the last 4 years with my student subscription.I earned a bachelor's degree in May and am in grad school now, just got my congratulations email today from Spotify and they informed me they plan to double my monthly bill unle...

  • Visitor
  • ...hey informed me they plan to double my monthly bill unless I cancel my Spotify account. Well, I was happy with the way things were, but I guess Spotify wasn't happy with students hearing music without p...
  • Elena
  • Moderator
  • 958 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 958 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student

I’ve been using premium for student for a year now and just tried to renew the discount because it expired. I logged in to spotify and did the first step of the verification on my phone but sent the college portal login link to another device and did...

  • Newbie
  • I’ve been using premium for student for a year now and just tried to renew the discount because it expired. I logged in to spotify and did the first step of the verification on my phone but sent the ...
  • Jeremy
  • Spotify Legend
  • 983 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 983 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help with "We've hit a snag." error

PlanPremiumCountryUSADeviceHP laptopOperating SystemWindows 10 I signed up for the Student Spotify plan, while already having a Spotify plan that had a Hulu subscription (ad-supported btw). I have successfully activated Showtime with no problem, but ...

  • Visitor
  • Plan Premium Country USA Device HP laptop Operating System Windows 10   I signed up for the Student Spotify plan, while already having a Spotify plan that had a Hulu subscription (ad-su...
  • Alex
  • Spotify Legend
  • 1282 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1282 Views
  • 1 replies
  • 0 likes

Superuser Contribution renewal of my subscription failed

PlanPremium for StudentsCountryBelgiumDeviceiPhone 11 pro, Macbook Pro early 2013Operating SystemOS 14, Mac My Question or IssueI extended my spotify premium for students during the month of October but I had to pay 9.99 euros for the month of Decemb...

  • Visitor
  • Plan Premium for Students Country Belgium Device iPhone 11 pro, Macbook Pro early 2013 Operating System OS 14, Mac   My Question or Issue I extended my spotify premium for students d...
  • Mario
  • Spotify Legend
  • 542 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where did the student premium for one month go?

PlanPremiumCountryIndia My Question or IssueI'm a student and I usually use the premium subscription for a month and renew at the end of one. Yesterday I navigated to the usual page but that option is now missing. I used to pay using UPI, as I don't ...

  • Visitor
  • ...age but that option is now missing. I used to pay using UPI, as I don't have a credit card and my debit card doesn't work. What's going on? Where's Spotify premium for Students for a month?
  • Katerina
  • Spotify Legend
  • 459 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Abbonamento student

Salve a tutti, domanda che non trovo da nessuna parte: se sottoscrivessi l'abbonamento spotify premium normale, dopo posso passare senza problemi all'abbonamento spotify student o troverei qualche problema?Grazie mille in anticipo

  • Visitor
  • Salve a tutti, domanda che non trovo da nessuna parte: se sottoscrivessi l'abbonamento spotify premium normale, dopo posso passare senza problemi all'abbonamento spotify student o troverei qualche pr...
  • Mihail
  • Spotify Legend
  • 589 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution My country isn´t listed in the SheerID Student Verification page.

PlanFreeCountryHondurasDevicePC and Huawei Y9 Operating SystemWindows 10 and Huawei My Question or IssueI tried to apply for the student verification and, even tho it has my university listed (Universidad Jose Cecilio del Valle (UJCV)) it doesn´t hav...

  • Visitor
  • Plan Free Country Honduras Device PC and Huawei Y9  Operating System Windows 10 and Huawei   My Question or Issue I tried to apply for the student verification and, even tho it ha...
  • Jeremy
  • Spotify Legend
  • 782 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 782 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not able to access US country

PlanPremiumCountryIndiaDeviceWindows and Android My Question or IssueI am an Indian. I am going to a US university-- Georgia Institute of Technology. So when I plan to update my account, it doesn't show the US country--What should I do? Thank you!

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  • Newbie
  • Plan Premium Country India Device Windows and Android   My Question or Issue I am an Indian. I am going to a US university-- Georgia Institute of Technology. So when I plan to update my ...
  • Jeremy
  • Spotify Legend
  • 603 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 603 Views
  • 1 replies
  • 0 likes

Premium for Students in Italy

Hi, I am 18 years old and I am enrolled in the 5th year of secondary school (Liceo Scientifico). it is not clear to me if I my institute is eligible for the “for Students” plan or not. Is the plan valid only for Universities? thanks. Alessandro

  • Casual Listener
  • Hi, I am 18 years old and I am enrolled in the 5th year of secondary school (Liceo Scientifico).   it is not clear to me if I my institute is eligible for the “for Students” plan or not. Is t...
  • Bella_K
  • Composer
  • 1147 Views
  • 3 replies
  • 0 likes
  • 1147 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't renew Premium Student after it expired

PlanPremiumCountryAustriaDeviceMultipleOperating SystemAndroid, Windows 10 My Question or IssueHi,I just discovered that I didn't renew my Premium Student discount and have been paying the full price of 10€ for the last 2 months.When I'm trying to ch...

  • Visitor
  • Plan Premium Country Austria Device Multiple Operating System Android, Windows 10   My Question or Issue Hi, I just discovered that I didn't renew my Premium Student discount and have...
  • Elena
  • Moderator
  • 940 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 940 Views
  • 1 replies
  • 0 likes