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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue"Activate" option missing for Premium for Students +
Hulu bundle. I cannot find it anywhere. ...
HiI'm on a free Premium trial, and want to switch to Student Premium.
While verifying, after filling the form, the "Verify using your school
credentials." site appears. I click on the "Log in to school" button,
which opens a new window. I log into my...
Hi I'm on a free Premium trial, and want to switch to Student Premium. While verifying, after filling the form, the "Verify using your school credentials." site appears. I click on the "Log in to sc...
Hello, I’ve been using Spotify premium for many years now. Since 2 years
as a student. I verified it 1 month ago but since 2 months I get charged
the wrong price. I pay 9,99€ but as a student I should only pay 5€ Can
somebody help me? I don’t know ho...
Hello, I’ve been using Spotify premium for many years now. Since 2 years as a student. I verified it 1 month ago but since 2 months I get charged the wrong price. I pay 9,99€ but as a student I shoul...
I received an email saying that my student subscription would expire in
a month unless I reverified. I clicked on the link but all it does is
take me to my account page. I'm 99% sure I haven't used up the 4 year
limit, so I'm not sure why it's not le...
I received an email saying that my student subscription would expire in a month unless I reverified. I clicked on the link but all it does is take me to my account page. I'm 99% sure I haven't used u...
PlanPremium for StudentsCountryBrazil My Question or IssueWhen I try to
change the Premium for Students plan payment details, using a credit
card from Crypto.com, I get the following error:"The payment failed.
Please try again, use a different paymen...
Plan Premium for Students Country Brazil My Question or Issue When I try to change the Premium for Students plan payment details, using a credit card from Crypto.com, I get the f...
Qualche settimana fa feci la verifica per vedere se ero idonea
all’abbonamento studenti, senza però proseguire, infatti non avevo
nemmeno inserito i dati della carta di credito e dal mio account risulta
sempre il piano gratuito. Oggi volevo sottoscri...
Qualche settimana fa feci la verifica per vedere se ero idonea all’abbonamento studenti, senza però proseguire, infatti non avevo nemmeno inserito i dati della carta di credito e dal mio account risu...
I just received an email saying “In a month's time, your Premium Student
with Hulu and SHOWTIME plan expires. To keep your student discount, you
need to reverify that you’re enrolled in an accredited college or
university”. However, it has not even b...
...ccredited college or university”. However, it has not even been 6 months since I have subscribed as a student. Plan Premium for Students Country U.S.A. Device (iPhone X, HP laptop, and i...
I cannot authenticate as a student as Spotify only considers my
University as ONE Faculty and directly redirects me to the website of a
Faculty that is not mine. If I search for my faculty, I can’t find it,
only my university and I cannot authenticat...
I cannot authenticate as a student as Spotify only considers my University as ONE Faculty and directly redirects me to the website of a Faculty that is not mine. If I search for my faculty, I can’t f...
A few months back I had verified THIS (my one and only) account for
Spotify student. But I never actually activated the service and kept
using the free version instead - I had changed my mind on paying for the
service. Now, fast forward a couple of m...
...aying for the service. Now, fast forward a couple of months, I have once again decided to get premium, but when I press on the "Spotify for students" page and fill in my information, it says "you have a...
PlanFreeCountryAustralia DeviceiPhone 6 PlusOperating SystemiOS 12 My
Question or Issue When I am verifying for Student Discount,I inserted my
Australian phone number,started with “0405” (VODA AU). And then there
pops out “phone number‘s country code...
Plan Free Country Australia Device iPhone 6 Plus Operating System iOS 12 My Question or Issue When I am verifying for Student Discount,I inserted my Australian phone nu...
PlanPremiumCountryScotlandDeviceiPhone XR My Question or IssueI've been
having an issue with my Spotify student discount. I have had Spotify
since November 2017, I then activated my student discount in March 2018.
I got a notification in November of ...
Plan Premium Country Scotland Device iPhone XR My Question or Issue I've been having an issue with my Spotify student discount. I have had Spotify since November 2017, I then activated...
Hi, I'm a student in Turkey; going to a middle school. Can i use the
adventages of Premium for Students? At: home --> help, it says i need to
go a university. Btw, im 8th grade.
Hi, I'm a student in Turkey; going to a middle school. Can i use the adventages of Premium for Students? At: home --> help, it says i need to go a university. Btw, i...
PlanCurrently Free/ Trying to start Premium StudentCountryCanada
DevicePCOperating SystemUbuntu and Windows 10(iPhone 8, Samsung Galaxy
9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows
10,etc.) My Question or IssueHello, I've r...
Plan Currently Free/ Trying to start Premium Student Country Canada Device PC Operating System Ubuntu and Windows 10 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating Sys...
Hello, I am trying to activate a student subscription while studying
abroad. I am from the US, so I have an American card, but my country is
set on UK, since that's where I'm studying. When I try to make my
payment, I get an error message saying my p...
Hello, I am trying to activate a student subscription while studying abroad. I am from the US, so I have an American card, but my country is set on UK, since that's where I'm studying. When I try to ...
PlanFreeCountryFinland/MexicoDeviceiPhone 12plusOperating SystemiOS 14
My Question or IssueI study and live officially in Finland and I had
gotten a student premium. I left for exchange to Mexico in August and I
forgot my bank card home which meant t...
Plan Free Country Finland/Mexico Device iPhone 12plus Operating System iOS 14 My Question or Issue I study and live officially in Finland and I had gotten a student premium. I left f...
Plan - Student Plan of Rs. 59Free/Premium - PremiumCountry - India My
Question or Issue My account has a verified student status till
24/02/2022 however due to recurring payments in India, I have to pay for
Spotify every month but when I tried paying...
CountryCanadaDeviceiPhone 11Operating System(iOS 15.1) My Question or
IssueI changed my plan back to a student account last month when I
noticed it charged me 11.29. I didn’t know every year you have to
confirm that your a student to continue with th...
Country Canada Device iPhone 11 Operating System (iOS 15.1) My Question or Issue I changed my plan back to a student account last month when I noticed it charged me 11.29...
PlanPremiumCountryCzech republicDeviceiPad pro, OnePlus 6Operating
System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn
both of my devices I can't play any podcasts, when I search for them
nothing shows up and if I can it just does no...
Plan Premium Country Czech republic Device iPad pro, OnePlus 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue On both of my devices I can't play a...
Hi, so I just got verified by Sheer-ID and I have been trying to
subscribe to premium. However, when I select the student plan, it sends
me to this page in the photo attached. I tried it on multiple devices
and I even tried going on incognito mode t...
Hi, so I just got verified by Sheer-ID and I have been trying to subscribe to premium. However, when I select the student plan, it sends me to this page in the photo attached. I tried it on multip...