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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 43350 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 43350 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20154 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20154 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Verified as Student but can’t choose student plan

PlanPremiumCountryGermany Device(iPhone XS, Macbook Pro late 2015)Operating System(iOS 13, MacOS) My Question or IssueHello.You can see on the picture (obviously it’s in German) but it literally says that SheerID checked me and verified me as an stud...

  • Casual Listener
  •   Plan Premium Country Germany   Device (iPhone XS, Macbook Pro late 2015) Operating System (iOS 13, MacOS)   My Question or Issue Hello. You can see on the picture (obvio...
  • Katnis_a
  • Casual Listener
  • 6487 Views
  • 7 replies
  • 1 likes
  • Premium for Students
  • 6487 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Subscription screen shows full price even after Student Discount

PlanPremium StudentCountryIndia My Question or IssueI got the Spotify student discount a month ago. I made a payment for one month. Now, I got a notification that my subscription is about to expire, so I go to the Subscribe option, and there, I see t...

  • Casual Listener
  • Plan Premium Student Country India   My Question or Issue I got the Spotify student discount a month ago. I made a payment for one month. Now, I got a notification that my subscription is ...
  • aneeshsharma
  • Casual Listener
  • 682 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 682 Views
  • 2 replies
  • 0 likes

Superuser Contribution got SheerID verification mail, doesn't work on Spotify

PlanFreeCountryAustriaDevicePCOperating SystemWindows 10 My Question or Issue Hello,i wanted to switch from Spotify free to premium for students. After filling in the form from SheerID, i got the confirmation mail, that i am eligible for Spotify prem...

  • Visitor
  •   Plan Free Country Austria Device PC Operating System Windows 10   My Question or Issue   Hello, i wanted to switch from Spotify free to premium for students. After f...
  • Xenia
  • Moderator
  • 866 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 866 Views
  • 1 replies
  • 0 likes

"You already benefited from this offer" ?

PlanPremium for StudentsCountryFrance DeviceiPhone 8Operating SystemiOs 13 and Windows 10 My Question or IssueHello ! I have been subscribed to your Student Offer ( 4.99 euro/ month) for about a year now. But for the month of April, i was debited 9.9...

  • Casual Listener
  •   Plan Premium for Students Country France   Device iPhone 8 Operating System iOs 13 and Windows 10   My Question or Issue Hello !  I have been subscribed to your S...
  • zkr19
  • Casual Listener
  • 911 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 911 Views
  • 6 replies
  • 0 likes

Superuser Contribution Student id verified but discount not applied

PlanPremium StudentCountryGreeceDeviceDell LaptopOperating SystemWindows 10 My Question or IssueSo, I received an email that my student plan was alomst over and had to renew. I did, on 24/03/2020, but gor charged a full premium ammount today. Had to ...

  • Casual Listener
  • Plan Premium Student Country Greece Device Dell Laptop Operating System Windows 10   My Question or Issue So, I received an email that my student plan was alomst over and had to renew....
  • Elena
  • Moderator
  • 951 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 951 Views
  • 3 replies
  • 0 likes

Superuser Contribution Double profile payment?

PlanPremium for StudentsCountryItalyDeviceSamsung Galaxy S7Operating SystemWindows 10 My Question or IssueHello,I'm subscribed to the Premium for Students plan since October 2019 .I had the free trial period available from the end of October to the b...

  • Visitor
  • Plan Premium for Students Country Italy Device Samsung Galaxy S7 Operating System Windows 10   My Question or Issue Hello, I'm subscribed to the Premium for Students plan since O...
  • Xenia
  • Moderator
  • 533 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Datos de estudiante asociados a otra cuenta

En 2018 me uni Spotify para Universitarios, venció mi período en 2019 y volví a solicitarlo, se aplicó la verificación y el descuento con éxito, hace unos días me aparece que no se pudo hacer el cobro a mi tarjeta siendo que tenia mas de $ 49, cancel...

  • Casual Listener
  •   En 2018 me uni Spotify para Universitarios, venció mi período en 2019 y volví a solicitarlo, se aplicó la verificación y el descuento con éxito, hace unos días me aparece que no se pudo hace...
  • Xenia
  • Moderator
  • 2663 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 2663 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to activate 1-month free subscription

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have my premium for students approved from Spotify but when I go to activate it, it is char...

  • Casual Listener
  • ...ave my premium for students approved from Spotify but when I go to activate it, it is charging me instead of giving the first month free as advertised by Spotify. How to avail the free 1month subscription?
  • Mario
  • Spotify Legend
  • 825 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 825 Views
  • 4 replies
  • 0 likes

Superuser Contribution Im verified as a student but i pay premium, how do i fix that

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Ivan
  • Spotify Legend
  • 494 Views
  • 1 replies
  • 0 likes
  • 494 Views
  • 1 replies
  • 0 likes

Spotify Premium para Universitários

PlanPremiumCountryBrasilDeviceNotebook AcerOperating SystemWindows My Question or IssueJá tive minha verificação aprovada pelo SheerID, mas quando vou ativar a oferta aparece a seguinte mensagem: Sentimos muito, mas não conseguimos confirmar se você ...

  • Newbie
  • Plan Premium Country Brasil Device Notebook Acer Operating System Windows   My Question or Issue Já tive minha verificação aprovada pelo SheerID, mas quando vou ativar a oferta aparece...
  • Bittencourt
  • Spotify Star
  • 463 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 463 Views
  • 1 replies
  • 0 likes

[All Platforms][SubStudent account linked to family subscription. How can i get hulu student bundle?

I'm currently a subscriber to my families Spotify family account and I have student credentials on this account. I want to move my student credentials to another account. How can I do this?

  • Newbie
  • I'm currently a subscriber to my families Spotify family account and I have student credentials on this account. I want to move my student credentials to another account. How can I do this?
  • 423 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Subscription
  • 423 Views
  • 0 replies
  • 0 likes

Solved!! Cancel student subscription

HelloI would like to know if I continue to have access to the premium benefits during the month of cancellation or if I lose them immediately.Thank you for your interest.

  • Visitor
  • Hello I would like to know if I continue to have access to the premium benefits during the month of cancellation or if I lose them immediately. Thank you for your interest.
  • Maxim
  • Spotify Star
  • 537 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 537 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My school isn't available up when I sign up for the student discount, can anyone help?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Mario
  • Spotify Legend
  • 833 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 833 Views
  • 3 replies
  • 0 likes

Superuser Contribution Payment Failed Error

PlanStudent PremiumCountryIndiaDeviceOneplus 6Operating SystemAndroid 10 My Question or IssueI have been facing a problem with my recurring payment. I tried both my debit and credit card but the problem persists. Whenever I try to enter my card detai...

  • Visitor
  • Plan Student Premium Country India Device Oneplus 6 Operating System Android 10   My Question or Issue I have been facing a problem with my recurring payment. I tried both my debit and...
  • Ivan
  • Spotify Legend
  • 517 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 517 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount : You have already redeemed this offer

 I decided to redeem this "Student discount" but when i verified once it was unsuccessful . After a few weeks i tried again and i have neither received an email nor SMS back on whether my verification was successful . I am definitely eligible as this...

EC180574-D84A-4E44-BC9D-0314D086ABC6.jpeg
  • Visitor
  •     I decided to redeem this "Student discount" but when i verified once it was unsuccessful . After a few weeks i tried again and i have neither received an email nor SMS back on whether ...
  • Ivan
  • Spotify Legend
  • 2751 Views
  • 1 replies
  • 0 likes
  • 2751 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify rechaza mi renovación de estudiante

CountryMéxico Al renovar el descuento de estudiante, es el tercer año que la renuevo, SheerID me envía un correo diciendo que mi verificación fue exitosa, no me pidió añadir algún documento, al regresar a la página de mi cuenta me sale este mensaje: ...

  • Casual Listener
  •   Country México   Al renovar el descuento de estudiante, es el tercer año que la renuevo, SheerID me envía un correo diciendo que mi verificación fue exitosa, no me pidió añadir algún ...
  • julica1
  • Casual Listener
  • 903 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 903 Views
  • 2 replies
  • 0 likes

Superuser Contribution Doble cobro

PlanPremium StudentCountrySpainDevicemsi laptopOperating SystemWindows 10 My Question or IssueEste mes de abril me han cobrado dos veces el importe de 4,99€. Tengo especificado que realizo el pago con PayPal, y se me cobró ahí, pero al no haber diner...

  • Casual Listener
  • Plan Premium Student Country Spain Device msi laptop Operating System Windows 10   My Question or Issue Este mes de abril me han cobrado dos veces el importe de 4,99€. Tengo especifica...
  • jaimema_
  • Casual Listener
  • 592 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 592 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student discount

Last month I sent in the pdf for the student discount as spotify cancelled mine. 1 month later, I still got charged the full price, no contact from spotify about what happened. Can someone from the team help me? And yes, I do expect a refund on being...

  • Casual Listener
  • Last month I sent in the pdf for the student discount as spotify cancelled mine. 1 month later, I still got charged the full price, no contact from spotify about what happened. Can someone from the t...
  • Xenia
  • Moderator
  • 821 Views
  • 3 replies
  • 0 likes
  • 821 Views
  • 3 replies
  • 0 likes

Superuser Contribution My student ID was stolen?

I've been using my student discount for almost a year now, but my account was recently hacked so I changed my password and everything, but now when I try to use my student discount it says that it is being used with another account, I don't know what...

  • Visitor
  • I've been using my student discount for almost a year now, but my account was recently hacked so I changed my password and everything, but now when I try to use my student discount it says that it is...
  • Xenia
  • Moderator
  • 507 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium subscription for students

PlanPremiumCountry - IndiaDeviceOnePlus 6Operating SystemAndroidMy Question or IssueI'm trying to purchase the student plan. But it says my card doesn't allow recurring payments. That's not true because I've been using the same card for other subscri...

  • Newbie
  • Plan Premium Country - India Device OnePlus 6 Operating System Android My Question or Issue I'm trying to purchase the student plan. But it says my card doesn't allow recurring payments. That...
  • Elena
  • Moderator
  • 494 Views
  • 1 replies
  • 0 likes
  • 494 Views
  • 1 replies
  • 0 likes