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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • bktpycq32396kl53n1fk
  • Newbie
  • 27195 Views
  • 20 replies
  • 0 likes
  • Premium for Students
  • 27195 Views
  • 20 replies
  • 0 likes

removing college validation

PlanFamily/StudentFree/PremiumPremiumCountryUSA My Question or IssueHi,I currently am on a family plan but recently found out about the student plan so I wanted to make sure my college was part of that discount. Using my existing account (I'll call i...

  • Visitor
  • Plan Family/Student Free/Premium Premium Country USA     My Question or Issue Hi, I currently am on a family plan but recently found out about the student plan so I wanted to make...
  • Billy-J
  • Spotify Star
  • 832 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 832 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Student Premium + Hulu not working

Hi,I have the student premium account in the USA and my Hulu is not working. I previously have used Hulu through my spotify premium account, but I switched my Spotify account back to a student account as I am now a student again. On Spotify it says m...

  • Visitor
  • Hi, I have the student premium account in the USA and my Hulu is not working. I previously have used Hulu through my spotify premium account, but I switched my Spotify account back to a student acco...
  • Alex
  • Spotify Legend
  • 1112 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1112 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Use Student Discount

PlanPremiumCountryIrelandDeviceWindows PC, AndroidOperating SystemWindows 10 Hi, my student account has been verified and I've been offered the student discount. However, when I go to switch my plan from family to student in my account page, I get a ...

  • Casual Listener
  • Plan Premium Country Ireland Device Windows PC, Android Operating System Windows 10   Hi, my student account has been verified and I've been offered the student discount. However, when ...
  • Alex
  • Spotify Legend
  • 1035 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1035 Views
  • 3 replies
  • 0 likes

Can't re-verify my status due to unsupported country code

PlanStudent Premium CountryFrance (Reunion Island) DeviceAll Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I want to verify my student status using SheerID but I can't confirm my phone number. I'm French but I'm n...

  • Visitor
  • Plan Student Premium  Country France (Reunion Island)   Device All  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,  &...
  • Billy-J
  • Spotify Star
  • 930 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 930 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Change Premium Student Payment Method

PlanStudent PremiumCountrySri Lanka Operating SystemWindows 10 currently I'm using Spotify premium with the student discount and use mobile number as the payment method. I want to change that to my VISA card without interrupting my student discount a...

  • Casual Listener
  •   Plan Student Premium Country Sri Lanka   Operating System Windows 10   currently I'm using Spotify premium with the student discount and use mobile number as the payment met...
  • Ivan
  • Spotify Legend
  • 3121 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 3121 Views
  • 3 replies
  • 0 likes

Superuser Contribution Не удается продлить подписку из-за того, что закончились деньги на карте

PlanPremiumCountryRussiaDevice(Xiaomi Redmi 7, )Operating System(Android, also listening on pc windows 10) My Question or IssueУ меня закончились деньги на карте и подписка не продлилась автоматически. Когда деньги на карте появились, то они не списа...

  • Visitor
  • Plan Premium Country Russia Device (Xiaomi Redmi 7, ) Operating System (Android, also listening on pc windows 10)   My Question or Issue У меня закончились деньги на карте и подписка н...
  • Novy
  • Moderator
  • 1824 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1824 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student problem

PlanPremiumCountryMéxicoDeviceXiaomi Redmi Note 9SOperating SystemAndroid 10 My Question or IssueI want to change my Spotify account, because I can't see the lyrics anymore in this account only; and I wanted to know if I can be able to use my student...

  • Visitor
  •   Plan Premium Country México Device Xiaomi Redmi Note 9S Operating System Android 10   My Question or Issue I want to change my Spotify account, because I can't see the lyrics a...
  • Jeremy
  • Spotify Legend
  • 1266 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1266 Views
  • 1 replies
  • 0 likes

[Community] Student discount should also apply to trainees

It is commendable that there is a 50% discount for students, but trainees are unfortunately left out in the cold, although they would theoretically also have a right. Many services that offer student discounts have also adapted their offers for train...

  • Visitor
  • It is commendable that there is a 50% discount for students, but trainees are unfortunately left out in the cold, although they would theoretically also have a right.   Many services that o...
  • Luke
  • Spotify Star
  • 1542 Views
  • 1 replies
  • 5 likes
  • 1542 Views
  • 1 replies
  • 5 likes

Superuser Contribution Premium student changed my itself to regular premium

PlanPremium studentCountrySwedenDevice(Samsung galaxy S10+)Operating System(Android version 11) My Question or IssueHello! I have had premium student since mars 2020 and I paid 49sek for it varje month but then this month mars 2021 the premium studen...

  • Newbie
  • Plan Premium student Country Sweden Device (Samsung galaxy S10+) Operating System (Android version 11)   My Question or Issue Hello!   I have had premium student since mars 2020...
  • Novy
  • Moderator
  • 2169 Views
  • 7 replies
  • 1 likes
  • Premium for Students
  • 2169 Views
  • 7 replies
  • 1 likes

Superuser Contribution "You have already redeemed this offer" when trying to get student discount

PlanFreeCountryBrazilDeviceGalaxy j7 primeOperating SystemAndroid OreoMy Question or Issue Right after logging on my university website to get confirmation, a mensagem apeared saying that It worked, but after that, when i was back at the Spotify webs...

  • Visitor
  • Plan Free Country Brazil Device Galaxy j7 prime Operating System Android Oreo My Question or Issue   Right after logging on my university website to get confirmation, a mensagem a...
  • Ivan
  • Spotify Legend
  • 85002 Views
  • 16 replies
  • 2 likes
  • Premium for Students
  • 85002 Views
  • 16 replies
  • 2 likes

Superuser Contribution Recurring paymnt error (India)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10, etc.) My Question or Issue Users from India are facing a subscription issue for Spotify due to a new banking policy th...

  • Gig Goer
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10, etc.)   My Question or Issue  ...
  • Eni
  • Moderator
  • 1991 Views
  • 1 replies
  • 2 likes
  • Premium for Students
  • 1991 Views
  • 1 replies
  • 2 likes

[Community][Other] Spotify Premium for Students

Hello! I'm wondering if there's been any thought into providing student discounts for students who can prove they are actively enrolled for longer than the provided 4 year limit? It's not easy being a student for that long, but with the power of musi...

  • Visitor
  • Hello! I'm wondering if there's been any thought into providing student discounts for students who can prove they are actively enrolled for longer than the provided 4 year limit? It's not easy b...
  • Maxim
  • Spotify Star
  • 685 Views
  • 1 replies
  • 0 likes
  • 685 Views
  • 1 replies
  • 0 likes

Student Package Problem

I am unable to access hulu and showtime with my student package. Whenever I sign in with my credentials it logs me in but does not give me access to using the platforms.

  • Visitor
  • I am unable to access hulu and showtime with my student package. Whenever I sign in with my credentials it logs me in but does not give me access to using the platforms.
  • Billy-J
  • Spotify Star
  • 748 Views
  • 1 replies
  • 0 likes
  • 748 Views
  • 1 replies
  • 0 likes

Подписка для студентов Колледжей в России

Студентов колледжей также много как и студентов ВУЗов в России Так почему уже у студентов колледжей нет возможности оформить подписку для студента. Я считаю это нечестно. Я была бы очень благодарна если бы такая возможность появилась.

  • Newbie
  • Студентов колледжей также много как и студентов ВУЗов в России Так почему уже у студентов колледжей нет возможности оформить подписку для студента. Я считаю это нечестно. Я была бы очень благодарна е...
  • Bella_K
  • Composer
  • 1556 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1556 Views
  • 1 replies
  • 0 likes

Can't cancel premium student

PlanPremium for StudentCountryIndonesiaDevicePCOperating SystemWindows 10My Question or IssueI just bought the Premium Family Plan, but haven't stopped subscribing to the Premium Student Plan. I can't find way to unsubscribe the plan. How do I unsubs...

  • Visitor
  • Plan Premium for Student Country Indonesia Device PC Operating System Windows 10 My Question or Issue I just bought the Premium Family Plan, but haven't stopped subscribing to the Premium St...
  • Emilia_8
  • Community Legend
  • 667 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 667 Views
  • 1 replies
  • 0 likes

Error processing my payment

I recently got a notification on Spotify that my payment method needed to be updated because they weren't able to charge me. I tried switching it to another credit card, but when i put all the data, it just said that an error ocurred processing the p...

  • Newbie
  • I recently got a notification on Spotify that my payment method needed to be updated because they weren't able to charge me. I tried switching it to another credit card, but when i put all the data, ...
  • Billy-J
  • Spotify Star
  • 802 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 802 Views
  • 1 replies
  • 1 likes

Superuser Contribution Premium only lasting 4 years

Hello fellow Spotify users,I have been a Spotify Student Premium user for 4 years now and the student plan has finally ended. Now I can see how the 4 year plan would make sense considering most students are only in College/Universities for 4 years. H...

  • Newbie
  • Hello fellow Spotify users, I have been a Spotify Student Premium user for 4 years now and the student plan has finally ended. Now I can see how the 4 year plan would make sense considering most students...
  • hannahdivic28
  • Visitor
  • 2697 Views
  • 2 replies
  • 9 likes
  • Premium for Students
  • 2697 Views
  • 2 replies
  • 9 likes

Superuser Contribution University Student Subscription- Notifications

PlanPremiumCountryCanadaDeviceAndroid/PCOperating Systemwindows 10 My Question or IssueWhy do I not receive emailed notifications regarding the expiry date of my student subscription? Yes I know there is a "pop-up" that shows up on the app that warns...

  • Casual Listener
  • ...our end. This is extremely unprofessional resulting in me considering other music platforms and cancelling my premium subscription. On top of that, why do students have to re-authorize their student s...
  • MirzaAli89
  • Casual Listener
  • 845 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 845 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Premium Problem

I have been using my student account for a year. I had to verify again that I was a student. I did the process. Spotify admitted that I am a student, but has been charging regular fees for 3 months. The next time I try to verify that I am a student a...

  • Casual Listener
  • I have been using my student account for a year. I had to verify again that I was a student. I did the process. Spotify admitted that I am a student, but has been charging regular fees for 3 months. ...
  • Jeremy
  • Spotify Legend
  • 724 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 724 Views
  • 1 replies
  • 0 likes

Superuser Contribution student premium issue

PlanPremiumCountry TurkeyDeviceSamsung Galaxy A7Operating SystemAndroid My Question or Issuehi this is busra from turkey, recently i lost my bank card that's why i cancelled it and order a new one so my card info has changed. today i get it and unfor...

  • Newbie
  • ...potify. besides, a few weeks ago spotify asked me to renew my studentship so i did and i got approval mail from sheer id (but i dont have the mail anymore, it got deleted somehow im sorry i can prove i...
  • Jeremy
  • Spotify Legend
  • 1521 Views
  • 5 replies
  • 0 likes
  • Premium for Students
  • 1521 Views
  • 5 replies
  • 0 likes