Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9666 Views

6 replies

0 likes

Premium for Students
  • 9666 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15276 Views

10 replies

2 likes

Premium for Students
  • 15276 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24681 Views

11 replies

1 likes

Premium for Students
  • 24681 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169627 Views

110 replies

148 likes

Premium for Students
  • 169627 Views
  • 110 replies
  • 148 likes

Superuser Contribution Reverify student discount

I just received an email saying “In a month's time, your Premium Student with Hulu and SHOWTIME plan expires. To keep your student discount, you need to reverify that you’re enrolled in an accredited college or university”. However, it has not even b...

Newbie

...ccredited college or university”. However, it has not even been 6 months since I have subscribed as a student.    Plan Premium for Students Country U.S.A. Device (iPhone X, HP laptop, and i...

Mario

Spotify Legend

1083 Views

1 replies

0 likes

Premium for Students
  • 1083 Views
  • 1 replies
  • 0 likes

Student authentication

I cannot authenticate as a student as Spotify only considers my University as ONE Faculty and directly redirects me to the website of a Faculty that is not mine. If I search for my faculty, I can’t find it, only my university and I cannot authenticat...

Newbie

I cannot authenticate as a student as Spotify only considers my University as ONE Faculty and directly redirects me to the website of a Faculty that is not mine. If I search for my faculty, I can’t f...

Maxim

Spotify Star

763 Views

1 replies

0 likes

Premium for Students
  • 763 Views
  • 1 replies
  • 0 likes

Superuser Contribution You have already redeemed this offer.

A few months back I had verified THIS (my one and only) account for Spotify student. But I never actually activated the service and kept using the free version instead - I had changed my mind on paying for the service. Now, fast forward a couple of m...

Newbie

...aying for the service. Now, fast forward a couple of months, I have once again decided to get premium, but when I press on the "Spotify for students" page and fill in my information, it says "you have a...

Elena

Moderator

3199 Views

2 replies

17 likes

Premium for Students
  • 3199 Views
  • 2 replies
  • 17 likes

Superuser Contribution SheerID problems

PlanFreeCountryAustralia DeviceiPhone 6 PlusOperating SystemiOS 12 My Question or Issue When I am verifying for Student Discount,I inserted my Australian phone number,started with “0405” (VODA AU). And then there pops out “phone number‘s country code...

Newbie

Plan Free Country Australia   Device iPhone 6 Plus Operating System iOS 12   My Question or Issue  When I am verifying for Student Discount,I inserted my Australian phone nu...

CarlosE

Spotify Legend

1347 Views

3 replies

2 likes

Student
  • 1347 Views
  • 3 replies
  • 2 likes

Superuser Contribution Student Discount No Longer Works

PlanPremiumCountryScotlandDeviceiPhone XR My Question or IssueI've been having an issue with my Spotify student discount. I have had Spotify since November 2017, I then activated my student discount in March 2018. I got a notification in November of ...

Casual Listener

Plan Premium Country Scotland Device iPhone XR   My Question or Issue I've been having an issue with my Spotify student discount. I have had Spotify since November 2017, I then activated...

Jeremy

Spotify Legend

1073 Views

3 replies

0 likes

Premium for Students
  • 1073 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Premium for a teenager

Hi, I'm a student in Turkey; going to a middle school. Can i use the adventages of Premium for Students? At: home --> help, it says i need to go a university. Btw, im 8th grade.

Visitor

Hi, I'm a student in Turkey; going to a middle school. Can i use the adventages of Premium for Students?  At: home --> help, it says i need to go a university.   Btw, i...

Ver

Spotify Legend

4573 Views

3 replies

0 likes

Premium for Students
  • 4573 Views
  • 3 replies
  • 0 likes

Superuser Contribution Stuck on verification page

PlanCurrently Free/ Trying to start Premium StudentCountryCanada DevicePCOperating SystemUbuntu and Windows 10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I've r...

Regular

Plan Currently Free/ Trying to start Premium Student Country Canada   Device PC Operating System Ubuntu and Windows 10 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating Sys...

Jiaqi

Casual Listener

2853 Views

12 replies

0 likes

Premium for Students
  • 2853 Views
  • 12 replies
  • 0 likes

Premium for Study Abroad Students

Hello, I am trying to activate a student subscription while studying abroad. I am from the US, so I have an American card, but my country is set on UK, since that's where I'm studying. When I try to make my payment, I get an error message saying my p...

Newbie

Hello, I am trying to activate a student subscription while studying abroad. I am from the US, so I have an American card, but my country is set on UK, since that's where I'm studying. When I try to ...

Maxim

Spotify Star

797 Views

1 replies

0 likes

Premium for Students
  • 797 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student premium abroad

PlanFreeCountryFinland/MexicoDeviceiPhone 12plusOperating SystemiOS 14 My Question or IssueI study and live officially in Finland and I had gotten a student premium. I left for exchange to Mexico in August and I forgot my bank card home which meant t...

Newbie

Plan Free Country Finland/Mexico Device iPhone 12plus Operating System iOS 14   My Question or Issue I study and live officially in Finland and I had gotten a student premium. I left f...

MafeG

Spotify Legend

750 Views

1 replies

0 likes

Premium for Students
  • 750 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to redirect and resubscribe after paying for Student Plan

Plan - Student Plan of Rs. 59Free/Premium - PremiumCountry - India My Question or Issue My account has a verified student status till 24/02/2022 however due to recurring payments in India, I have to pay for Spotify every month but when I tried paying...

Casual Listener

      Plan - Student Plan of Rs. 59 Free/Premium - Premium Country - India     My Question or Issue   My account has a verified student status till 24/02/2022 ...

LakshayNagpal

Casual Listener

1655 Views

2 replies

0 likes

Premium for Students
  • 1655 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Account

CountryCanadaDeviceiPhone 11Operating System(iOS 15.1) My Question or IssueI changed my plan back to a student account last month when I noticed it charged me 11.29. I didn’t know every year you have to confirm that your a student to continue with th...

Newbie

  Country Canada Device iPhone 11 Operating System (iOS 15.1)    My Question or Issue I changed my plan back to a student account last month when I noticed it charged me 11.29...

Jeremy

Spotify Legend

820 Views

1 replies

0 likes

Premium for Students
  • 820 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play any podcasts on ipad pro or android, I've reinstalled many times

PlanPremiumCountryCzech republicDeviceiPad pro, OnePlus 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn both of my devices I can't play any podcasts, when I search for them nothing shows up and if I can it just does no...

Newbie

Plan Premium Country Czech republic Device iPad pro, OnePlus 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On both of my devices I can't play a...

Jeremy

Spotify Legend

541 Views

1 replies

0 likes

Premium for Students
  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuck on "You're verified" page

 Hi, so I just got verified by Sheer-ID and I have been trying to subscribe to premium. However, when I select the student plan, it sends me to this page in the photo attached. I tried it on multiple devices and I even tried going on incognito mode t...

Casual Listener

  Hi, so I just got verified by Sheer-ID and I have been trying to subscribe to premium. However, when I select the student plan, it sends me to this page in the photo attached. I tried it on multip...

Ver

Spotify Legend

1067 Views

6 replies

0 likes

Premium for Students
  • 1067 Views
  • 6 replies
  • 0 likes

Superuser Contribution Cannot login in my university site

PlanPremium StudentCountryBrazil The student site the autenticator redirects me is not the student one. My student email cannot login in this site because it's only for professors and administrators, I even contected the university IT department and ...

Casual Listener

Plan Premium Student Country Brazil   The student site the autenticator redirects me is not the student one. My student email cannot login in this site because it's only for professors and ...

Ver

Spotify Legend

1598 Views

3 replies

0 likes

Premium for Students
  • 1598 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student Premium

USA DeviceiPhone 11 ProI was paying for Student Premium since I started, however it got switched without my permission to regular Premium. I tried to change my plan, but it said that my student credentials were already being used on another account. ...

Newbie

USA   Device iPhone 11 Pro I was paying for Student Premium since I started, however it got switched without my permission to regular Premium. I tried to change my plan, but it said that my ...

Eni

Moderator

1055 Views

1 replies

0 likes

Premium for Students
  • 1055 Views
  • 1 replies
  • 0 likes

Superuser Contribution Refund of £14.99

I would like a refund please of £14.99. I have had a student premium account with Spotify ever since I started college, which was 2 years ago. I have always had £5.99 taken out my account every month, yet this month they took out £14.99 which they ha...

Casual Listener

I would like a refund please of £14.99. I have had a student premium account with Spotify ever since I started college, which was 2 years ago. I have always had £5.99 taken out my account every month...

Ver

Spotify Legend

1507 Views

3 replies

0 likes

Premium for Students
  • 1507 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student Premium Account already redeemed?

PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemWindows 10 My Question or IssueI am a student but my plan is set to normal premium at the moment and when I try to change to the student account, after filling out the correct information, it say...

Newbie

  Plan Premium Country Canada Device iPhone 6s Operating System Windows 10   My Question or Issue I am a student but my plan is set to normal premium at the moment and when I try...

Jeremy

Spotify Legend

1073 Views

1 replies

0 likes

Premium for Students
  • 1073 Views
  • 1 replies
  • 0 likes

Superuser Contribution The country of my college is not showing up when I try to register for a student account

PlanPremiumCountryJapan (studying in the US) My Question or IssueI am originally from Japan, and thus I have a Japanese Spotify account, but I currently studying in the US for college. I recently tried to switch my account to the Student Premium plan...

Newbie

Plan Premium Country Japan (studying in the US)   My Question or Issue I am originally from Japan, and thus I have a Japanese Spotify account, but I currently studying in the US for colleg...

Alex

Spotify Legend

2393 Views

1 replies

0 likes

Premium for Students
  • 2393 Views
  • 1 replies
  • 0 likes

Solved!! Can I apply the student plan when I'm in an ONLINE master's program?

Hi! I'm in Japan but am a student of OMSCS (Online Master of Science in Computer Science), Georgia Institute of Technology.Since OMSCS is an authorized master's program, I'd like to apply to the student plan. However, SheerID didn't let me select the...

Casual Listener

Hi!   I'm in Japan but am a student of OMSCS (Online Master of Science in Computer Science), Georgia Institute of Technology. Since OMSCS is an authorized master's program, I'd like to apply ...

haltaro

Casual Listener

1884 Views

2 replies

0 likes

Premium for Students
  • 1884 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Community] Adding more colleges and universities to the student plan

Adding more colleges and universities so that more are "eligible". My sister who has just enrolled into college has been very anxious because its a big step for her, i suggested using headspace because it has helped me in the past. So we sat down tog...

Newbie

Adding more colleges and universities so that more are "eligible". My sister who has just enrolled into college has been very anxious because its a big step for her, i suggested using headspace becau...

Jeremy

Spotify Legend

898 Views

1 replies

1 likes

  • 898 Views
  • 1 replies
  • 1 likes