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Get help verifying your Student Discount.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17352 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
19565 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
159986 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36584 Views
19 replies
1 likes
PlanPremium StudentCountryBrazil The student site the autenticator redirects me is not the student one. My student email cannot login in this site because it's only for professors and administrators, I even contected the university IT department and ...
Plan Premium Student Country Brazil The student site the autenticator redirects me is not the student one. My student email cannot login in this site because it's only for professors and ...
Spotify Legend
1539 Views
3 replies
0 likes
USA DeviceiPhone 11 ProI was paying for Student Premium since I started, however it got switched without my permission to regular Premium. I tried to change my plan, but it said that my student credentials were already being used on another account. ...
USA Device iPhone 11 Pro I was paying for Student Premium since I started, however it got switched without my permission to regular Premium. I tried to change my plan, but it said that my ...
Moderator
1016 Views
1 replies
0 likes
I would like a refund please of £14.99. I have had a student premium account with Spotify ever since I started college, which was 2 years ago. I have always had £5.99 taken out my account every month, yet this month they took out £14.99 which they ha...
I would like a refund please of £14.99. I have had a student premium account with Spotify ever since I started college, which was 2 years ago. I have always had £5.99 taken out my account every month...
Spotify Legend
1471 Views
3 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemWindows 10 My Question or IssueI am a student but my plan is set to normal premium at the moment and when I try to change to the student account, after filling out the correct information, it say...
Plan Premium Country Canada Device iPhone 6s Operating System Windows 10 My Question or Issue I am a student but my plan is set to normal premium at the moment and when I try...
Spotify Legend
1046 Views
1 replies
0 likes
PlanPremiumCountryJapan (studying in the US) My Question or IssueI am originally from Japan, and thus I have a Japanese Spotify account, but I currently studying in the US for college. I recently tried to switch my account to the Student Premium plan...
Plan Premium Country Japan (studying in the US) My Question or Issue I am originally from Japan, and thus I have a Japanese Spotify account, but I currently studying in the US for colleg...
Spotify Legend
2288 Views
1 replies
0 likes
Hi! I'm in Japan but am a student of OMSCS (Online Master of Science in Computer Science), Georgia Institute of Technology.Since OMSCS is an authorized master's program, I'd like to apply to the student plan. However, SheerID didn't let me select the...
Hi! I'm in Japan but am a student of OMSCS (Online Master of Science in Computer Science), Georgia Institute of Technology. Since OMSCS is an authorized master's program, I'd like to apply ...
Casual Listener
1761 Views
2 replies
0 likes
Adding more colleges and universities so that more are "eligible". My sister who has just enrolled into college has been very anxious because its a big step for her, i suggested using headspace because it has helped me in the past. So we sat down tog...
Adding more colleges and universities so that more are "eligible". My sister who has just enrolled into college has been very anxious because its a big step for her, i suggested using headspace becau...
Spotify Legend
881 Views
1 replies
1 likes
Hi, I am trying to subscribe student premium plan. When I try to verify my student information, the website shows 'Unfortunately, we couldn't confirm that you're a student. Please check your details and try again.' What should I do now? Thanks!
Hi, I am trying to subscribe student premium plan. When I try to verify my student information, the website shows 'Unfortunately, we couldn't confirm that you're a student. Please check your det...
Spotify Legend
1294 Views
2 replies
0 likes
USA DeviceI tried on iphone and macbook bothHi guys . I'm trying to get student premium plan but every time i try to confirm I'm student there's this : "Unfortunately, we couldn't confirm that you're a student.Please check your details and try again"...
USA Device I tried on iphone and macbook both Hi guys . I'm trying to get student premium plan but every time i try to confirm I'm student there's this : "Unfortunately, we couldn't confir...
Spotify Legend
1179 Views
1 replies
0 likes
When I try to Sign up for the Student discount, all it is asking for is my Name, school, and Date of Birth. When I put all of the information in, it says that it cannot verify that I am a student and I have tried multiple times and went on the FAQ to...
When I try to Sign up for the Student discount, all it is asking for is my Name, school, and Date of Birth. When I put all of the information in, it says that it cannot verify that I am a student and...
Moderator
1771 Views
4 replies
0 likes
Hello lovely people! Last month I had confirmed my student status and changed my subscription from normal premium to student for the following month (that started today) Which is why I was shocked to see right now that I just got charged the normal p...
Hello lovely people! Last month I had confirmed my student status and changed my subscription from normal premium to student for the following month (that started today) Which is wh...
Spotify Legend
832 Views
1 replies
0 likes
Estou tentando mudar para conta estudante, mas quando pede para eu fazer login no site da instituição sou mandado para o site erradoEm anexo o print do site correto de login de aluno (ulife) e o que sou enviado (ânima)
Estou tentando mudar para conta estudante, mas quando pede para eu fazer login no site da instituição sou mandado para o site errado Em anexo o print do site correto de login de aluno (ulife) e o qu...
Spotify Legend
1087 Views
1 replies
0 likes
PlanFreeCountryFranceDeviceSamsung Galaxy S9, PCOperating SystemAndroid and Windows 10 My Question or IssueHi, I want to subscribe to Premium Student, and as my school isn't listed, I went to fill the submission form, but it's not listed there either...
Plan Free Country France Device Samsung Galaxy S9, PC Operating System Android and Windows 10 My Question or Issue Hi, I want to subscribe to Premium Student, and as my school isn't ...
Spotify Legend
2452 Views
1 replies
0 likes
I can’t find my School/College Them i have to sign up my premium, what to do?
I can’t find my School/College Them i have to sign up my premium, what to do?
Spotify Star
1528 Views
1 replies
1 likes
PlanPremium StudentCountryUkraineDevice(Samsung m31)Operating System(Android 11) My Question or IssueSo basically I cannot pay for my student plan, despite I have much more than required 2.5 dollars, moreover for some unknown reason Spotify tries to ...
Plan Premium Student Country Ukraine Device (Samsung m31) Operating System (Android 11) My Question or Issue So basically I cannot pay for my student plan, despite I have muc...
Spotify Legend
916 Views
1 replies
0 likes
I activated my account in America and paid for premium there for a while. I now live and study in the Netherlands, but when I try verifying my student ID it will only let me choose American universities. I only have a Dutch ID. How do I fix this?
I activated my account in America and paid for premium there for a while. I now live and study in the Netherlands, but when I try verifying my student ID it will only let me choose American universit...
Spotify Legend
2934 Views
1 replies
0 likes
PlanPremium Student CountryIndia Operating SystemManjaro Linux My Question or IssueI have been enrolled in the student plan for many months now. However, this month when I tried to do the monthly payment, I am stuck on the following page (see screens...
Plan Premium Student Country India Operating System Manjaro Linux My Question or Issue I have been enrolled in the student plan for many months now. However, this month...
Spotify Legend
2136 Views
7 replies
0 likes
Fui renovar o plano de estudante do spotify e, quando fui realizar o login, apliquei a promoção na conta de um familiar, acidentalmente. Como cancelar o premium estudante erronamente aplicada a outra conta para poder aplicar o desconto do plano unive...
Fui renovar o plano de estudante do spotify e, quando fui realizar o login, apliquei a promoção na conta de um familiar, acidentalmente. Como cancelar o premium estudante erronamente aplicada a outra...
Community Legend
1393 Views
1 replies
1 likes
PlanStudents PremiumCountryIndiaDevice(Asus Vivobook 15)Operating System(Windows 10) My Question or Issue Hello There, I am currently facing a weird issue when I try to change my payment method.Whenever I try to click on update details on the change ...
Plan Students Premium Country India Device (Asus Vivobook 15) Operating System (Windows 10) My Question or Issue Hello There, I am currently facing a weird issue w...
Spotify Star
753 Views
1 replies
0 likes
PlanStudent PremiumUnited States Operating SystemiOS 10 Hulu from my premium for students account is not working. I have tried the tips and tricks in the forums, but they lead me to links that say "Great news! Your Spotify and Hulu accounts are alrea...
Plan Student Premium United States Operating System iOS 10 Hulu from my premium for students account is not working. I have tried the tips and tricks in the forums, but they l...
Moderator
2612 Views
7 replies
0 likes
