Help Wizard

Step 1


Charged Incorrectly

Charged Incorrectly

Plan: Student

Country: U.S.A

Device: iPhone 13, Macbook Pro 

Operating System: iOS 10


I was charged for regular Premium ($9.99) despite verifying my status as a student ($4.99). Can I please have some help with this?


1 Reply

Hey @mendjenn ,


Thanks for coming to the Community.


When your student discount expires after 12 months, your Premium automatically continues at the full price. You can renew it from your account page just before your discount expires.

Also, you can find some info regarding Spotify's refund policy here.


Hope this helps!


MaximSpotify Star
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