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Your last payment didn't work

Your last payment didn't work

The payment was successful but its still showing your last payment didn't work
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2 Replies

Hey, @PranayDhingra 
Welcome to the Spotify Community, and thanks for reaching out to us!

I recommend that you double-check your account order history if the payment was successful. If it shows it has failed but it was charged from your payment method, you probably will get a refund and Spotify will try to charge you again is a few days. Don't worry, because you won't lose access to your Premium plan immediately.

 

Stay awesome! ๐ŸŽถ

If you have further questions or if you need anything else, let me know! I'd love to help!

Regards,
Luan

LuanSpotify Star
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Note: I'm not a Spotify employee.

I receive an error message when I open my app (after updating my credit card info online after getting a new card recently): "Your last payment didn't work. To keep listening with Premium please renew your subscription online."

However, my credit card has been charged and I already renewed the subscription but now can't access the app with all my playlists, saved songs, etc.

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