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Premium Student

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Forum Posts

Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • dotresierra
  • Visitor
  • 25639 Views
  • 41 replies
  • 5 likes
  • Premium for Students
  • 25639 Views
  • 41 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • OscarDC
  • Moderator
  • 13305 Views
  • 8 replies
  • 0 likes
  • Premium for Students
  • 13305 Views
  • 8 replies
  • 0 likes

Superuser Contribution Student Account

CountryCanadaDeviceiPhone 11Operating System(iOS 15.1) My Question or IssueI changed my plan back to a student account last month when I noticed it charged me 11.29. I didn’t know every year you have to confirm that your a student to continue with th...

  • Newbie
  •   Country Canada Device iPhone 11 Operating System (iOS 15.1)    My Question or Issue I changed my plan back to a student account last month when I noticed it charged me 11.29...
  • Jeremy
  • Moderator
  • 424 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 424 Views
  • 1 replies
  • 0 likes

I don't receive verification email for premium student

I wanted to change my plan from premium to premium student and I successfully filled in all the information in the SheerID form. However, I never receive any verification email for my information or the premium student plan even though they told me t...

  • Newbie
  • I wanted to change my plan from premium to premium student and I successfully filled in all the information in the SheerID form. However, I never receive any verification email for my information or ...
  • TreyAnastasio
  • Spotify Star
  • 355 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play any podcasts on ipad pro or android, I've reinstalled many times

PlanPremiumCountryCzech republicDeviceiPad pro, OnePlus 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn both of my devices I can't play any podcasts, when I search for them nothing shows up and if I can it just does no...

  • Newbie
  • Plan Premium Country Czech republic Device iPad pro, OnePlus 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On both of my devices I can't play...
  • Jeremy
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuck on "You're verified" page

 Hi, so I just got verified by Sheer-ID and I have been trying to subscribe to premium. However, when I select the student plan, it sends me to this page in the photo attached. I tried it on multiple devices and I even tried going on incognito mode t...

E6BE69A1-7D0D-4BA3-8CF6-30CFDAD4AC25.png
  • Casual Listener
  •   Hi, so I just got verified by Sheer-ID and I have been trying to subscribe to premium. However, when I select the student plan, it sends me to this page in the photo attached. I tried it on multip...
  • Ver
  • Spotify Legend
  • 444 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 444 Views
  • 6 replies
  • 0 likes

Superuser Contribution Cannot login in my university site

PlanPremium StudentCountryBrazil The student site the autenticator redirects me is not the student one. My student email cannot login in this site because it's only for professors and administrators, I even contected the university IT department and ...

  • Casual Listener
  • Plan Premium Student Country Brazil   The student site the autenticator redirects me is not the student one. My student email cannot login in this site because it's only for professors and ...
  • Ver
  • Spotify Legend
  • 583 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 583 Views
  • 3 replies
  • 0 likes

Superuser Contribution 404 and Heartbreaks when clicking 'Get Student Discount' (Verified by SheerID already)

PlanFree CountryHong Kong SAR DeviceSamsung Galaxy A71, and Macbook Pro (2019) Operating SystemAndroids, and MacOS respectively. My Question or Issue Hi all! So I'm trying to register for a student discount, and I have received an email from SheerID ...

  • Casual Listener
  • Plan Free   Country Hong Kong SAR   Device Samsung Galaxy A71, and Macbook Pro (2019)   Operating System Androids, and MacOS respectively.   My Question or Issue &nbs...
  • Eni
  • Moderator
  • 2427 Views
  • 19 replies
  • 2 likes
  • 2427 Views
  • 19 replies
  • 2 likes

Superuser Contribution Student Premium

USA DeviceiPhone 11 ProI was paying for Student Premium since I started, however it got switched without my permission to regular Premium. I tried to change my plan, but it said that my student credentials were already being used on another account. ...

  • Newbie
  • USA   Device iPhone 11 Pro I was paying for Student Premium since I started, however it got switched without my permission to regular Premium. I tried to change my plan, but it said that my ...
  • Eni
  • Moderator
  • 652 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 652 Views
  • 1 replies
  • 0 likes

Superuser Contribution Refund of £14.99

I would like a refund please of £14.99. I have had a student premium account with Spotify ever since I started college, which was 2 years ago. I have always had £5.99 taken out my account every month, yet this month they took out £14.99 which they ha...

  • Casual Listener
  • I would like a refund please of £14.99. I have had a student premium account with Spotify ever since I started college, which was 2 years ago. I have always had £5.99 taken out my account every month...
  • Ver
  • Spotify Legend
  • 829 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 829 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student Premium Account already redeemed?

PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemWindows 10 My Question or IssueI am a student but my plan is set to normal premium at the moment and when I try to change to the student account, after filling out the correct information, it say...

  • Newbie
  •   Plan Premium Country Canada Device iPhone 6s Operating System Windows 10   My Question or Issue I am a student but my plan is set to normal premium at the moment and when I try...
  • Jeremy
  • Moderator
  • 627 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 627 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why is my Student premium payment not working?

I've been trying to sign up to the Student Premium plan but it's not working. They were able to verify me as a student but the payment isn't being excepted. I've tried out the suggestions to make it work but it's still not being excepted.

  • Casual Listener
  • I've been trying to sign up to the Student Premium plan but it's not working. They were able to verify me as a student but the payment isn't being excepted. I've tried out the suggestions to make it ...
  • Novy
  • Moderator
  • 2253 Views
  • 12 replies
  • 0 likes
  • Premium for Students
  • 2253 Views
  • 12 replies
  • 0 likes

Superuser Contribution The country of my college is not showing up when I try to register for a student account

PlanPremiumCountryJapan (studying in the US) My Question or IssueI am originally from Japan, and thus I have a Japanese Spotify account, but I currently studying in the US for college. I recently tried to switch my account to the Student Premium plan...

  • Newbie
  • Plan Premium Country Japan (studying in the US)   My Question or Issue I am originally from Japan, and thus I have a Japanese Spotify account, but I currently studying in the US for colleg...
  • Alex
  • Moderator
  • 1079 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1079 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Stuck on Student Verification page when trying to get Premium Student Started

PlanCurrently Free/ Trying to start Premium StudentCountryCanada DevicePCOperating SystemWindows 10 It stuck on the Student Discount Verification page whenever I tried the Get Started button (also happened with different browsers and even in incognit...

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  • Visitor
  • Plan Currently Free/ Trying to start Premium Student Country Canada   Device PC Operating System Windows 10   It stuck on the Student Discount Verification page whenever I tried t...
  • Jeremy
  • Moderator
  • 1027 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1027 Views
  • 3 replies
  • 0 likes

Solved!! Can I apply the student plan when I'm in an ONLINE master's program?

Hi! I'm in Japan but am a student of OMSCS (Online Master of Science in Computer Science), Georgia Institute of Technology.Since OMSCS is an authorized master's program, I'd like to apply to the student plan. However, SheerID didn't let me select the...

  • Casual Listener
  • Hi!   I'm in Japan but am a student of OMSCS (Online Master of Science in Computer Science), Georgia Institute of Technology. Since OMSCS is an authorized master's program, I'd like to apply ...
  • haltaro
  • Casual Listener
  • 844 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 844 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Community] Adding more colleges and universities to the student plan

Adding more colleges and universities so that more are "eligible". My sister who has just enrolled into college has been very anxious because its a big step for her, i suggested using headspace because it has helped me in the past. So we sat down tog...

  • Newbie
  • Adding more colleges and universities so that more are "eligible". My sister who has just enrolled into college has been very anxious because its a big step for her, i suggested using headspace becau...
  • Jeremy
  • Moderator
  • 617 Views
  • 1 replies
  • 1 likes
  • Community
  • 617 Views
  • 1 replies
  • 1 likes

Superuser Contribution Student Premium Issue

Hi, I am trying to subscribe student premium plan. When I try to verify my student information, the website shows 'Unfortunately, we couldn't confirm that you're a student. Please check your details and try again.' What should I do now? Thanks!

  • Newbie
  • Hi, I am trying to subscribe student premium plan. When I try to verify my student information, the website shows 'Unfortunately, we couldn't confirm that you're a student.  Please check your d...
  • Ver
  • Spotify Legend
  • 834 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 834 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unsuccessful confirmation

USA DeviceI tried on iphone and macbook bothHi guys . I'm trying to get student premium plan but every time i try to confirm I'm student there's this : "Unfortunately, we couldn't confirm that you're a student.Please check your details and try again"...

  • Newbie
  • USA   Device I tried on iphone and macbook both Hi guys . I'm trying to get student premium plan but every time i try to confirm I'm student there's this : " Unfortunately, we couldn't confi...
  • MafeG
  • Spotify Legend
  • 531 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Student Not letting me Confirm Details

When I try to Sign up for the Student discount, all it is asking for is my Name, school, and Date of Birth. When I put all of the information in, it says that it cannot verify that I am a student and I have tried multiple times and went on the FAQ to...

  • Newbie
  • When I try to Sign up for the Student discount, all it is asking for is my Name, school, and Date of Birth. When I put all of the information in, it says that it cannot verify that I am a student and...
  • Elena
  • Moderator
  • 1119 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 1119 Views
  • 4 replies
  • 0 likes

Superuser Contribution subscription didn't change

Hello lovely people! Last month I had confirmed my student status and changed my subscription from normal premium to student for the following month (that started today) Which is why I was shocked to see right now that I just got charged the normal p...

  • Newbie
  • Hello lovely people!   Last month I had confirmed my student status and changed my subscription from normal premium to student for the following month (that started today)   Which is wh...
  • MafeG
  • Spotify Legend
  • 481 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mudança para conta estudante

Estou tentando mudar para conta estudante, mas quando pede para eu fazer login no site da instituição sou mandado para o site erradoEm anexo o print do site correto de login de aluno (ulife) e o que sou enviado (ânima)

  • Newbie
  • Estou tentando mudar para conta estudante, mas quando pede para eu fazer login no site da instituição sou mandado para o site errado Em anexo o print do site correto de login de aluno (ulife) e o qu...
  • Alex
  • Moderator
  • 502 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution School not listed on submission form

PlanFreeCountryFranceDeviceSamsung Galaxy S9, PCOperating SystemAndroid and Windows 10 My Question or IssueHi, I want to subscribe to Premium Student, and as my school isn't listed, I went to fill the submission form, but it's not listed there either...

  • Casual Listener
  • Plan Free Country France Device Samsung Galaxy S9, PC Operating System Android and Windows 10   My Question or Issue Hi, I want to subscribe to Premium Student, and as my school isn't ...
  • Alex
  • Moderator
  • 1134 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1134 Views
  • 1 replies
  • 0 likes