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Please see below the most popular frequently asked questions.

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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • manualjake
  • Casual Listener
  • 21348 Views
  • 16 replies
  • 0 likes
  • Premium for Students
  • 21348 Views
  • 16 replies
  • 0 likes

Superuser Contribution öğrenci planındayım ama internet yokken indirdiğim playlistleri çalamıyorum

her ay ödediğim halde onine değilken müzik çalamıyorum hem bilgisayarımda hem de telefonumda böyleindirdiğim halde çalamıyorum lütfen en kısa sürede dönün yarın okul var

  • Visitor
  • her ay ödediğim halde onine değilken müzik çalamıyorum hem bilgisayarımda hem de telefonumda böyleindirdiğim halde çalamıyorum lütfen en kısa sürede dönün yarın okul var
  • Dian
  • Spotify Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm verified as a student, but it still says im ineligible for spotify stud

I've been verified by Sheer ID, but it wont let me downgrade from premium family to premium student. I couldn't find any help for this issue on the FAQ page, and I'm not sure how to resolve this issue.

  • Visitor
  • I've been verified by Sheer ID, but it wont let me downgrade from premium family to premium student. I couldn't find any help for this issue on the FAQ page, and I'm not sure how to resolve this issu...
  • Susan_GP
  • Moderator
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Student offer link in France not working

PlanPremium student Country France DeviceLenovo Operating SystemWindows 10 The link to the student offer in France is not working, when I click on the offer it leads me to a page that says "doesn't exist". I've even tried the incognito mode and it st...

  • Regular
  • Plan Premium student  Country France  Device Lenovo  Operating System Windows 10   The link to the student offer in France is not working, when I click on the offer it lea...
  • Susan_GP
  • Moderator
  • 873 Views
  • 11 replies
  • 0 likes
  • Premium for Students
  • 873 Views
  • 11 replies
  • 0 likes

unable to use student premium for my 4rth year as a student in a university

PlanPremium for studentsCountryGreece DeviceiPhone 13Operating SystemiOS 16 My Question or Issueso, im using premium for students since october 2020 and spotify says i have reached my 4 year limit and right now its september 2023. And this clearly it...

  • Newbie
  • Plan Premium for students Country Greece  Device iPhone 13 Operating System iOS 16   My Question or Issue so, im using premium for students since october 2020 and spotify says i h...
  • Billy-J
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted account

My questionHi,everyone,im user of Spotify student premium, everything was fine until today,i opened spotify and spotify says i don't have account or there is no username or e-mail registered.All my playlists gone.How can i recover my accountPlanFree/...

  • Visitor
  • My question Hi,everyone,im user of Spotify student premium, everything was fine until today,i opened spotify and spotify says i don't have account or there is no username or e-mail registered.All my...
  • Eni
  • Moderator
  • 260 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution verified as a student but i am not able to select a plan as the option won't work after clicking on

None of the below information is required. However, the more you provide the easier it will be for us to try and Country - INDIAplan - student premium DeviceS20 FE Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and  Country - INDIA plan - student premium   Device S20 FE   Operat...
  • Dian
  • Spotify Legend
  • 290 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 290 Views
  • 1 replies
  • 1 likes

Plan not switching from Premium Individual to Premium Student

Hello, I have just switched to premium student and have been verified. However, whenever I click the SheerID link or click change plan, nothing happens. It refreshes and does nothing. I have tried incognito and cancelling plan. Any ideas? Thanks

  • Casual Listener
  • Hello,   I have just switched to premium student and have been verified. However, whenever I click the SheerID link or click change plan, nothing happens. It refreshes and does nothing. I ha...
  • Maxim
  • Spotify Star
  • 310 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 310 Views
  • 3 replies
  • 0 likes

Superuser Contribution Got verified as a student but the page is not opening

PlanFree/PremiumCountryUnited KingdomDeviceIphone 13 proOperating SystemIOS 16 My Question or IssueHello I have been verified as a student by the SheerID but when I click on the link to join the premium account there is an error. In the app it says t...

  • Visitor
  •   Plan Free/Premium Country United Kingdom Device Iphone 13 pro Operating System IOS 16   My Question or Issue Hello I have been verified as a student by the SheerID but when I c...
  • Lyubka
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 200 Views
  • 1 replies
  • 0 likes

Metod payment for students plan

En mi caso, hago de verificación y está mucho después de eso. Pero en el momento del paymenr metod solo puedo pagar una tarjeta de crédito o devit. No puedo pagar con "pago facil" o "rapipago", no puedo pagar con efectivo. Vivo en Argentina.

  • Newbie
  • En mi caso, hago de verificación y está mucho después de eso. Pero en el momento del paymenr metod solo puedo pagar una tarjeta de crédito o devit. No puedo pagar con "pago facil" o "rapipago", no pu...
  • cherrysbillie
  • Visitor
  • 961 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 961 Views
  • 2 replies
  • 0 likes

Superuser Contribution Clicked on the wrong account whilst verifying student

I was verifying student on my app and my brothers account was logged in online so it verified him as a student instead of me because I didn't understand what it was asking me when it showed an account because it just said our last name and no photo. ...

  • Visitor
  • I was verifying student on my app and my brothers account was logged in online so it verified him as a student instead of me because I didn't understand what it was asking me when it showed an accoun...
  • Dian
  • Spotify Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to change premium plan to student plan

My Question or IssueI am a student and forgot to renew my student account so I am currently on the premium plan. I still have a year left of school and my account says I am still eligible for the student plan. Whenever I click on "Get discount" or "S...

  • Casual Listener
  •   My Question or Issue I am a student and forgot to renew my student account so I am currently on the premium plan. I still have a year left of school and my account says I am still eligible f...
  • Joan
  • Moderator
  • 664 Views
  • 3 replies
  • 1 likes
  • Premium for Students
  • 664 Views
  • 3 replies
  • 1 likes

Stuck on Verification

PlanFree/Trying to start Student PremiumCountryPhilippines Device(Oppo F11, IdeaPad S145)Operating System(Android Kernel, Windows 10,etc.) My Question or IssueHello,I've been trying to get Student Premium after I got kicked out of Premium Duo, but I'...

377111596_3558183611134194_6730173874846425413_n.jpg
  • Casual Listener
  • Plan Free/Trying to start Student Premium Country Philippines   Device (Oppo F11, IdeaPad S145) Operating System (Android Kernel, Windows 10,etc.)   My Question or Issue Hel...
  • Maxim
  • Spotify Star
  • 392 Views
  • 5 replies
  • 0 likes
  • Premium for Students
  • 392 Views
  • 5 replies
  • 0 likes

Can I, as a student, gift to another student 12-month subscription WITH student discount?

Spoiler (Highlight to read) PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Maxim
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 193 Views
  • 1 replies
  • 0 likes

Four year limit, why?

To keep it short, what's the reasoning behind a four year limit to the student discount? A normal masters program is five years long, and if you're doing medicine you're in it for six years. I don't know if there's been some kind of miscommunication ...

  • Casual Listener
  • ...hat there's a student discount to begin with is because students are considered less "economically privileged".
  • Maxim
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've Paid for 2 months student premium but my next bill was set for 1 month

Plan Student Premium 2 months Country Philippines Device (HP Laptop) Operating System (Windows 10) My Question or Issue I've Paid for "2 months" student premium on 31/12/2021 but my next bill was set for the next month (30/1/2022). For clarification,...

  • Casual Listener
  • Plan Student Premium 2 months Country Philippines Device (HP Laptop) Operating System (Windows 10)   My Question or Issue I've Paid for "2 months" student premium on 31/12/20...
  • Alex
  • Spotify Legend
  • 2606 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 2606 Views
  • 6 replies
  • 0 likes

Can’t connect hulu account to spotify premium student subscription

PlanStudent PremiumCountryUnited StatesDevice(iPhone 11)Operating System(iOS 16.6.1) My Question or IssueI’ve been trying to connect my current hulu account to my new spotify student premium subscription so they get billed together, and keep getting ...

  • Newbie
  • Plan Student Premium Country United States Device (iPhone 11) Operating System (iOS 16.6.1)   My Question or Issue I’ve been trying to connect my current hulu account to my new spotify...
  • 222 Views
  • 0 replies
  • 0 likes
  • Premium for Students
  • 222 Views
  • 0 replies
  • 0 likes

Student plan unavailable for my college

PlanPremiumCountryUnited KingdomDeviceiPhone 13Operating SystemiOS 16.6 My Question or IssueLast year, I managed to get a student discount on Spotify Premium with no issues, however this year, while trying to verify, I was told my college has been ta...

  • Visitor
  • Plan Premium Country United Kingdom Device iPhone 13 Operating System iOS 16.6   My Question or Issue Last year, I managed to get a student discount on Spotify Premium with no issues, ...
  • Maxim
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not monthly payment

PlanStudent Premium CountryPhilippines Device(Poco X3 Pro)My Question or IssueOn the August 31 2023 I subscribed for Student premium for 75 Pesos and I thought that the next billing would be September 30 or something because it's a monthly subscripti...

  • Newbie
  • Plan Student Premium  Country Philippines  Device (Poco X3 Pro) My Question or Issue On the August 31 2023 I subscribed for Student premium for 75 Pesos and I thought that the next b...
  • Vasil
  • Moderator
  • 234 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 234 Views
  • 1 replies
  • 0 likes

Solved!! Keep profile while changing to Premium Student

Hi! As of now I am a member of a Premium Family-plan with my own profile. I would like to change to a Premium Student-plan and keep my profile with for exemple my playlists. Is that possible and if that is the case, how do I proceed?Thanks in advance...

  • Casual Listener
  • Hi!  As of now I am a member of a Premium Family-plan with my own profile. I would like to change to a Premium Student-plan and keep my profile with for exemple my playlists. Is that possib...
  • GurraMusic
  • Casual Listener
  • 424 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 424 Views
  • 4 replies
  • 0 likes