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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • Alex
  • Moderator
  • 29862 Views
  • 43 replies
  • 5 likes
  • Premium for Students
  • 29862 Views
  • 43 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • nguyenminh
  • Newbie
  • 14719 Views
  • 9 replies
  • 0 likes
  • Premium for Students
  • 14719 Views
  • 9 replies
  • 0 likes

Change from Student(4,99) to (9,99)

It realy sucks that my Acc changed from Student zu Premium. I am still studiing and i didn´t get any information about that. I payed now 9,99€ for 4 Month instead of 4,99€ for f*cking no reason. How can i get my money back?

  • Visitor
  • It realy sucks that my Acc changed from Student zu Premium. I am still studiing and i didn´t get any information about that. I payed now 9,99€ for 4 Month instead of 4,99€ for f*cking no reason.&nbsp...
  • Maxim
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've been charged twice for my Premium account

Hello, If you reach my receipts, you will see that I've been charged twice for the premium account (02nd May).One time when I did my student subscription, and another time today (12th May), when I also saw the receipt and the value processed in my ac...

  • Visitor
  • Hello,  If you reach my receipts, you will see that I've been charged twice for the premium account (02nd May). One time when I did my student subscription, and another time today (12th May), ...
  • Jeremy
  • Spotify
  • 264 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment premium student

Hello,The past months I've paid €9,99 p.m. even though I verified I'm a student and took the next step to activate it. Talked to someone who works at Spotify at the helpdesk. I could get the last month fully paid back (€9,99), but he couldn't do anyt...

  • Newbie
  • Hello, The past months I've paid €9,99 p.m. even though I verified I'm a student and took the next step to activate it. Talked to someone who works at Spotify at the helpdesk. I could get the last m...
  • Dian
  • Moderator
  • 363 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment Issue

PlanFree/PremiumCountryIndiaDeviceSamsung A21sOperating SystemWindows 10 While entering the cards details for Student premium account I am facing issue that says "Oops! Something went wrong, please try again." and I have try it multiple times.Please ...

  • Newbie
  •   Plan Free/Premium Country India Device Samsung A21s Operating System Windows 10   While entering the cards details for Student premium account I am facing issue that says " Oops...
  • Alex
  • Moderator
  • 358 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment issue

PlanPremium studentCountryArgentinaDeviceSamsung Galaxy A21SOperating SystemAndroid My Question or IssueHello, I have a Premium student account, which was suspended because apparently the payment cannot be processed, without any further explanation. ...

  • Newbie
  • Plan Premium student Country Argentina Device Samsung Galaxy A21S Operating System Android   My Question or Issue Hello,   I have a Premium student account, which was suspende...
  • Dian
  • Moderator
  • 229 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not getting a reply from SheerID

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI contacted SheerID two weeks ago wondering about why my sixth form/college wasn't eligible f...

  • Newbie
  • ...ontacted SheerID two weeks ago wondering about why my sixth form/college wasn't eligible for Premium for Students. Nobody has gotten back to me and my school is still ineligible.
  • Jeremy
  • Spotify
  • 758 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 758 Views
  • 3 replies
  • 0 likes

Student Discount in Bulgaria

Hello, Is there an option to enable student discount in Spotify for Bulgarian students ? When I tray to change the subscription plan, all it gives me, as options is switching back to Free, Family and Yearly membership. If there is no option to use th...

  • Newbie
  • Hello,   Is there an option to enable student discount in Spotify for Bulgarian students ?   When I tray to change the subscription plan, all it gives me, as options is switching b...
  • StudentBoy
  • Visitor
  • 3453 Views
  • 2 replies
  • 1 likes
  • 3453 Views
  • 2 replies
  • 1 likes

Superuser Contribution Premium to Premium Student

My Question or IssueHi,When I go to re-verify my student status for the 'Student Premium' subscription it asks me to make a new payment of £4.99. However, I've just paid the £9.99 subscription for the month for the 'Premium' subsciption. Can you advi...

  • Visitor
  • My Question or Issue Hi, When I go to re-verify my student status for the 'Student Premium' subscription it asks me to make a new payment of £4.99. However, I've just paid the £9.99 subscription fo...
  • Dian
  • Moderator
  • 285 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why don’t I get my student discount even though I’m a student?

I have verified that I’m a student twice however my discount still doesn’t work and I’m paying 9.99 rather than 4.99.

  • Visitor
  • I have verified that I’m a student twice however my discount still doesn’t work and I’m paying 9.99 rather than 4.99.
  • Yordan
  • Moderator
  • 555 Views
  • 6 replies
  • 0 likes
  • 555 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Student premium page error 404

So I want to upgrade my account and I want to buy student premium account and I get a verificate email but when I click on the buy student premium the page say "error 404 the page is not available". What can I do now? PlanStudent PremiumCountryRomani...

  • Casual Listener
  • So I want to upgrade my account and I want to buy student premium account and I get a verificate email but when I click on the buy student premium the page say "error 404 the page is not available". ...
  • CarlosE
  • Moderator
  • 2898 Views
  • 7 replies
  • 0 likes
  • Premium for Students
  • 2898 Views
  • 7 replies
  • 0 likes

Superuser Contribution Trouble changing from premium to student plan

PlanPremiumCountrySpainDevice(iPhone XR)Operating System(iOS 15.4.1) My Question or IssueI was verified for the student plan, but when I click in the link that was sent to my email a message appears saying: “We couldn’t find the page you were looking...

  • Newbie
  •   Plan Premium Country Spain Device (iPhone XR) Operating System (iOS 15.4.1)   My Question or Issue I was verified for the student plan, but when I click in the link that was s...
  • Kiril
  • Moderator
  • 262 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution pay

helloPlanPremium studentCountrybrazilDevicenotebook dellOperating SystemWindows 10 My Question or IssueI put all my debit card numbers from my savings account, but it failed and told me to try another card.coloquei todos os numeros do meu cartao de d...

  • Visitor
  • hello Plan Premium student Country brazil Device notebook dell Operating System Windows 10   My Question or Issue I put all my debit card numbers from my savings account, but it faile...
  • Yordan
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution PROBLEMA PARA PAGAR POR PSE

Ayer me aprobaron el descuento de estudiantes, en mi país (Colombia) existe la opción de pagar por medio de PSE, este método de pago esta disponible para los tres principales planes (el individual, el duo y el familiar) pero no está disponible para e...

  • Casual Listener
  • Ayer me aprobaron el descuento de estudiantes, en mi país (Colombia) existe la opción de pagar por medio de PSE, este método de pago esta disponible para los tres principales planes (el individual, e...
  • JTEVAN
  • Casual Listener
  • 292 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 292 Views
  • 2 replies
  • 0 likes

Superuser Contribution SheerID said I "redeemed my offer" but I did not

Country: FranceDevice: Samsung S20 Hello, I wanted to subscribe to Spotify Premium for Students. So I verified my school through SheerID; I only communicated my surname, first name, email, name of university and telephone number. After certifying my ...

  • Newbie
  • Country: France Device: Samsung S20   Hello, I wanted to subscribe to Spotify Premium for Students. So I verified my school through SheerID; I only communicated my surname, first n...
  • Elena
  • Moderator
  • 499 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Limit on downloaded songs

I am trying to download songs for offline listening , but the download status is stuck on 80%. Is there a limit to the number of songs I can have on my android phone ?

  • Visitor
  • I am trying to download songs for offline listening , but the download status is stuck on 80%. Is there a limit to the number of songs I can have on my android phone ?
  • Alex
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Regional issue

Plan; PremiumCountry; Japan DeviceiPhone 12ProMaxOperating SystemiOS 15My Question or Issue I currently live in Japan, and for collage I am going to study in the US. My account region is set to Japan, and on the SheedID page I cannot find USA as a re...

  • Newbie
  • Plan; Premium Country; Japan   Device iPhone 12ProMax Operating System iOS 15 My Question or Issue   I currently live in Japan, and for collage I am going to study in the US. ...
  • Maxim
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 180 Views
  • 1 replies
  • 0 likes

Student discount difference

Hi there, I was wondering if the difference in monthly cost gets rolled over to my student debt (HECS debt) where I live or if it is just outright $5.99 per month for me and I don't have to pay any extra in the future.

  • Visitor
  • Hi there,   I was wondering if the difference in monthly cost gets rolled over to my student debt (HECS debt) where I live or if it is just outright $5.99 per month for me and I don't have to ...
  • Maxim
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 167 Views
  • 1 replies
  • 0 likes

Student Premium/ Family Plan switch

I'm currently on my family's premium subscription, but as I'm a college student I want to switch to Student Prime. I've gotten verified, but when I try to activate it, I get a "Sorry, you are not eligible for that plan. Here are some other ways to ge...

  • Visitor
  • I'm currently on my family's premium subscription, but as I'm a college student I want to switch to Student Prime. I've gotten verified, but when I try to activate it, I get a " Sorry, you are not el...
  • Maxim
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deactivating student premium hulu

I'm trying to deactivate my Spotify student Hulu plan so I can upgrade to no ads separately, but when I go to the help page it just says to press "deactivate Hulu" on the "your services" page. I can't seem to find that button anywhere on my page.

  • Visitor
  • I'm trying to deactivate my Spotify student Hulu plan so I can upgrade to no ads separately, but when I go to the help page it just says to press "deactivate Hulu" on the "your services" page. I can'...
  • Yordan
  • Moderator
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes