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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

133729 Views

98 replies

137 likes

Premium for Students
  • 133729 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31448 Views

19 replies

1 likes

Premium for Students
  • 31448 Views
  • 19 replies
  • 1 likes

Superuser Contribution Changing Student Premium Plan

PlanStudent/PremiumCountryUSADeviceIPHONE 13proOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to change my subscription plan from Student Premium with Hulu to just regular Student Premium for $2.99. However, when I...

Visitor

Plan Student/Premium Country USA Device IPHONE 13pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I want to change my subscription plan from Stu...

Vasil

Moderator

946 Views

1 replies

0 likes

Premium for Students
  • 946 Views
  • 1 replies
  • 0 likes

I can't complete the payment of my verified student account

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

TanyaS

Spotify Star

261 Views

1 replies

0 likes

Premium for Students
  • 261 Views
  • 1 replies
  • 0 likes

Hi I’m am going into 6th year can I get Premium at 5:99 a month

I’m going into 6th year of secondary school and I really can’t afford the 10:99 a month plan is there any way I could get a student plan

Visitor

I’m going into 6th year of secondary school and I really can’t afford the 10:99 a month plan is there any way I could get a student plan

Maxim

Spotify Star

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I try to sign up for student premium my country is stuck on CA not USA

I'm in the United States and a student in the US, but when I try to go to billing for my student spotify premium it is stuck on Canadian dollars and provinces, I have my country set as USA in my settings as well but it will not change the billing opt...

Visitor

I'm in the United States and a student in the US, but when I try to go to billing for my student spotify premium it is stuck on Canadian dollars and provinces, I have my country set as USA in my sett...

Yordan

Moderator

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Student premium change to Individual premium before the 12 month period

My Question or IssueI started my student premium in October 2023. You just changed my account to inidivdual preminum plan without any notification this month.I am very confused and I just double vertify my student account as well. My account still do...

Visitor

  My Question or Issue I started my student premium in October 2023. You just changed my account to inidivdual preminum plan without any notification this month. I am very confused and I just...

Maxim

Spotify Star

342 Views

1 replies

0 likes

Premium for Students
  • 342 Views
  • 1 replies
  • 0 likes

Renewed Student premium double charged

ok this might be stupid but I just paid for my student premium for the month like a week ago and today I realized I needed to renew my student status. Well when I went to go do that it tried to charge me again and while yes it’s just six dollars it’s...

Newbie

ok this might be stupid but I just paid for my student premium for the month like a week ago and today I realized I needed to renew my student status. Well when I went to go do that it tried to charg...

Not applicable

611 Views

4 replies

0 likes

Premium for Students
  • 611 Views
  • 4 replies
  • 0 likes

Premium student plan members

Hello! I was wondering if I could transfer my family members to the premium student plan.Since I was approved for it. Thank you!

Visitor

Hello!   I was wondering if I could transfer my family members to the premium student plan. Since I was approved for it.   Thank you!  

Billy-J

Spotify Star

327 Views

1 replies

0 likes

Premium for Students
  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student eligibility

Hi all, iv been a student for four years and continuing my studies into PhD level. Having used the four years is there nothing Spotify does for continuing students? Thanks, Michael

Visitor

Hi all,   iv been a student for four years and continuing my studies into PhD level. Having used the four years is there nothing Spotify does for continuing students?  Thanks, Michael

Novy

Moderator

349 Views

1 replies

0 likes

Premium for Students
  • 349 Views
  • 1 replies
  • 0 likes

Charged for premium single when I had premium student.

I understand it says we have to renew our student premium discount but i was sent no email about renewing it so i just got charged 10.99! Is there anyway to get a refund or am i just out 11 bucks when i am a broke college student!

Visitor

I understand it says we have to renew our student premium discount but i was sent no email about renewing it so i just got charged 10.99! Is there anyway to get a refund or am i just out 11 bucks whe...

Maxim

Spotify Star

758 Views

1 replies

0 likes

Premium for Students
  • 758 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to deactivate associated Hulu account

PlanPremium StudentDevice(MacBook Pro, iPhone 12) My Question or IssueWhen I follow Hulu's and Spotify's instructions to locate the deactivation button for Hulu under "Your Services" in "Account Overview", it's not there. I'd very much like to deacti...

Casual Listener

Plan Premium Student Device (MacBook Pro, iPhone 12)   My Question or Issue When I follow Hulu's and Spotify's instructions to locate the deactivation button for Hulu under "Your Services"...

Chaser324

Casual Listener

6010 Views

9 replies

1 likes

Premium for Students
  • 6010 Views
  • 9 replies
  • 1 likes

Premium not showing up on app

PlanStudent Premium CountryUnited StatesDeviceiPhone 13 Pro Max My Question or IssueI paid for student premium on the 18th of May. It is still not showing up in the app. I have triple checked it is the right account. I have the payment receipt. I hav...

Visitor

Plan Student Premium  Country United States Device iPhone 13 Pro Max   My Question or Issue I paid for student premium on the 18th of May. It is still not showing up in the app. I h...

LautaroNores

Newbie

710 Views

1 replies

0 likes

Premium for Students
  • 710 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to transfer premium subscription to another account

hi, i suscribed to premium student plan on an old account by mistake , i would like to transfer my premium subscription to a gmail account that i already have, can anyone help me how to do that. thanks

Visitor

hi, i suscribed to premium student plan on an old account by mistake , i would like to transfer my premium subscription to a gmail account that i already have, can anyone help me how to do that. than...

Joan

Moderator

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to get the benefits of Student Premium

My current plan states that I'm on Free Plan but Spotify keeps deducting money that amounts to the total of the student's plan. I tried logging in with my school email(outlook) but with no luck. I don't see any email from Spotify on my school email C...

Newbie

My current plan states that I'm on Free Plan but Spotify keeps deducting money that amounts to the total of the student's plan.   I tried logging in with my school email(outlook) but with no l...

Novy

Moderator

346 Views

1 replies

0 likes

Premium for Students
  • 346 Views
  • 1 replies
  • 0 likes

I can't get premium student plan.

PlanPremiumCountryTurkey My Question or IssueI'm currently using spotify family premium plan I want to change this to student premium plan I have registered as student in spotify but when I try to get student plan it doesn't allow me.

Newbie

Plan Premium Country Turkey   My Question or Issue I'm currently using spotify family premium plan I want to change this to student premium plan I have registered as student in spotify but...

Maxim

Spotify Star

297 Views

1 replies

0 likes

Premium for Students
  • 297 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Student discount - You aren't eligible for Premium for Students

PlanPremium Student My Question or IssueIve been on the premium student for the past year and they never sent me an email to renew it. I noticed they started to charge me for the individual premium and tried to renew it. When I try it gives me the pa...

Casual Listener

...ndividual premium and tried to renew it. When I try it gives me the page that says "you arent eligible for premium for students" and wont let me through to the SheerID site to even verify. Ive only been o...

Novy

Moderator

2471 Views

1 replies

0 likes

Premium for Students
  • 2471 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verification to university premium went to the wrong email address

I was trying to verify so I could change my plan to university premium. The request was approved, but it went to the wrong email, instead of being my email, which has a “.com” ending, it went to a “.con” ending. I can’t change it and I want to know w...

Visitor

I was trying to verify so I could change my plan to university premium. The request was approved, but it went to the wrong email, instead of being my email, which has a “.com” ending, it went to a “....

Susan_GP

Moderator

351 Views

1 replies

1 likes

  • 351 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Premium Student for 3 months

PlanPremium StudentCountryPhilippinesDeviceHuawei P30 liteOperating SystemAndroid My Question or IssueWhy does it say that my next billing date is June 4, 2024, but the plan says ₱75 for 3 months? This is my second time availing of the premium plan; ...

Visitor

Plan Premium Student Country Philippines Device Huawei P30 lite Operating System Android   My Question or Issue Why does it say that my next billing date is June 4, 2024, but the plan ...

Novy

Moderator

1079 Views

1 replies

0 likes

Premium for Students
  • 1079 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Charged for premium while still have a student discount

PlanPremium/Premium Student CountrySouth Africa DeviceHuawei P30 Lite Operating SystemEMUI My Question or IssueI first got my student discount in April 2023. Then I had to cancel the subscription around August with the aim of changing the billing dat...

Visitor

  Plan Premium/Premium Student  Country South Africa  Device Huawei P30 Lite  Operating System EMUI   My Question or Issue I first got my student discount in April...

DavidgGVv

Visitor

2793 Views

9 replies

0 likes

Premium for Students
  • 2793 Views
  • 9 replies
  • 0 likes

I have a Spotify Gift card/voucher and i already have a Student premium plan

PlanStudent Premium PlanCountry Device(Samsung Galaxy note 9) My Question or IssueSo I have a voucher/gift card for spotify, but I go to redeem it and it says I already have a premium plan, and all I'm trying to do is add the money to my premium acco...

Visitor

Plan Student Premium Plan Country   Device (Samsung Galaxy note 9)   My Question or Issue So I have a voucher/gift card for spotify, but I go to redeem it and it says I already have...

Maxim

Spotify Star

305 Views

1 replies

0 likes

Premium for Students
  • 305 Views
  • 1 replies
  • 0 likes