Announcements

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8480 Views

5 replies

0 likes

Premium for Students
  • 8480 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

12178 Views

10 replies

2 likes

Premium for Students
  • 12178 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

22606 Views

11 replies

1 likes

Premium for Students
  • 22606 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

165601 Views

110 replies

148 likes

Premium for Students
  • 165601 Views
  • 110 replies
  • 148 likes

Superuser Contribution Issue with Student Premium Subscription as a Master's Student

PlanPremium StudentCountryKazakhstanDeviceIPhone 12 My Question or IssueDear Spotify Support,I have been using the Spotify Premium for Students plan for the past four years, but I recently received a notification that this subscription will be no lon...

Newbie

Plan Premium Student Country Kazakhstan Device IPhone 12   My Question or Issue Dear Spotify Support, I have been using the Spotify Premium for Students plan for the past four years, b...

Kiril

Moderator

1191 Views

1 replies

1 likes

Premium for Students
  • 1191 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can no longer register for student premium plan despite having sheerid

after a failed payment I can no longer register for student premium plan despite having sheerID, what should I do? I don't want to change plan, and I am currently not using any plan. I have tried this link https://www.spotify.com/us/purchase/offer/st...

Visitor

after a failed payment I can no longer register for student premium plan despite having sheerID, what should I do? I don't want to change plan, and I am currently not using any plan. I have tried thi...

Joan

Moderator

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution When I go to the student plan , a page of error 404 shows up and I cannot access it.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OscarDC

Moderator

2072 Views

4 replies

0 likes

Premium for Students
  • 2072 Views
  • 4 replies
  • 0 likes

No me toman el pago de Spotify premium aun teniendo fondos en la tarjeta

Soy de Argentina y asocié una tarjeta Visa para Spotify Premium, me quedé sin Spotify Premium porque no me lo cobraron. Cuando lo contraté me tomaron la tarjeta sin problemas

Visitor

Soy de Argentina y asocié una tarjeta Visa para Spotify Premium, me quedé sin Spotify Premium porque no me lo cobraron. Cuando lo contraté me tomaron la tarjeta sin problemas

Jose_M

Spotify Star

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have been varified as student and i took the plan of 59 per month ,but still im hearing ads

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Dessi

Moderator

372 Views

1 replies

0 likes

Premium for Students
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am trying to change my premium plan back to a student plan

I updated my plan student plan by adding verification documents required now it’s saying there is another account under my email that’s using the student plan but I don’t understand how that is possible

Visitor

I updated my plan student plan by adding verification documents required now it’s saying there is another account under my email that’s using the student plan but I don’t understand how that is possi...

Vasil

Moderator

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Hulu activation error with student bundle

So I recently had some payment issues (stolen wallet) with my Spotify premium student plan which caused my account to be reverted back to a free account of course only a couple of days before I got all of my new cards in. Anyways, I was able to resta...

Visitor

So I recently had some payment issues (stolen wallet) with my Spotify premium student plan which caused my account to be reverted back to a free account of course only a couple of days before I got a...

Not applicable

3296 Views

7 replies

1 likes

  • 3296 Views
  • 7 replies
  • 1 likes

Superuser Contribution Student sub - change region

HolaEstoy queriendo tomar el plan de estudiantes, sin embargo en la región me sale 4 regiones que en ninguna de ellas vivo, y ya le di muchas veces seleccionar a editar perfil, pero no logro cambiar la región a Andalucia que es donde yo vivo.

Newbie

Hola Estoy queriendo tomar el plan de estudiantes, sin embargo en la región me sale 4 regiones que en ninguna de ellas vivo, y ya le di muchas veces seleccionar a editar perfil, pero no logro camb...

Vasil

Moderator

432 Views

1 replies

0 likes

Premium for Students
  • 432 Views
  • 1 replies
  • 0 likes

premium student

I have an individual premium plan and im trying to get the student premium plan. Whenever I click on the link for verifiaction "spotify premium student with hulu (with ads). get started " it takes me to the pink vinyl saying "404s and heartbreaks. We...

Casual Listener

I have an individual premium plan and im trying to get the student premium plan. Whenever I click on the link for verifiaction "spotify premium student with hulu (with ads). get started " it tak...

Not applicable

974 Views

4 replies

1 likes

Premium for Students
  • 974 Views
  • 4 replies
  • 1 likes

billing payment can't be set up

The app home screen keeps forcing me to downgrade. I cannot get around this screen takeover to apply my new payment method.

Visitor

The app home screen keeps forcing me to downgrade. I cannot get around this screen takeover to apply my new payment method.

Maxim

Spotify Star

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student

I have premium student which I pay $5.99 for. In the plan it mentioned hulu with ads would be free but I recently went on Hulu to find out that I’m going to start getting billed $10.99 any way to fix this?

Visitor

I have premium student which I pay $5.99 for. In the plan it mentioned hulu with ads would be free but I recently went on Hulu to find out that I’m going to start getting billed $10.99 any way to fix...

OscarDC

Moderator

905 Views

1 replies

0 likes

Premium for Students
  • 905 Views
  • 1 replies
  • 0 likes

Solved!! Spotify and Hulu Billing

I was just wondering when the renewal date for the monthly subscription of Spotify Student Plan happens, would we be charged $10 for Hulu or would the Hulu subscription already be paid for through the Spotify plan? As in we still get the Spotify Prem...

Newbie

I was just wondering when the renewal date for the monthly subscription of Spotify Student Plan happens, would we be charged $10 for Hulu or would the Hulu subscription already be paid for through th...

yoman225

Regular

1604 Views

2 replies

0 likes

Premium for Students
  • 1604 Views
  • 2 replies
  • 0 likes

mudar de Plano Individual para Universitario

Meu Plano éra individual e consegui o desconto por email para o Universitário, mas o site direciona para outra aba dizendo pra acessar o app e mudar o plano, mas fica so repetindo essa mensagem e nao muda.

Visitor

Meu Plano éra individual e consegui o desconto por email para o Universitário, mas o site direciona para outra aba dizendo pra acessar o app e mudar o plano, mas fica so repetindo essa mensagem e nao...

Bittencourt

Spotify Star

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution SheerID confirmed me, but then receive message that "not eligible for this plan" (Student Premium).

Hi, I just went through the SheerId process, and it confirmed my student status as good. Then I went to change my plan to Student Premium, and it said I was "not eligible for that plan." Do I need to wait a few days for a separate confirmation email ...

Casual Listener

Hi, I just went through the SheerId process, and it confirmed my student status as good. Then I went to change my plan to Student Premium, and it said I was "not eligible for that plan." Do I need to...

N3rcc

Visitor

1670 Views

5 replies

0 likes

Premium for Students
  • 1670 Views
  • 5 replies
  • 0 likes

How do I pay for my premium student plan if the card payment icon isn't

I'm trying to pay for the premium student plan but the payment page isn't showing, the icon where I insert my card details isn't showing, and I'm already verified by sheerID as a student. And I've also tried using another plan to pay and the payment ...

Visitor

I'm trying to pay for the premium student plan but the payment page isn't showing, the icon where I insert my card details isn't showing, and I'm already verified by sheerID as a student. And I've al...

Billy-J

Spotify Star

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

subscription ended early

paid on august 23 and now my account seems to be back to free on september 14, why did my plan ended two weeks early

Visitor

paid on august 23 and now my account seems to be back to free on september 14, why did my plan ended two weeks early

Maxim

Spotify Star

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Plan: "Sorry, you are not eligible for that plan. Here are some other ways to get Premium."

I'm trying to switch from a family to a student plan. I got verified by SheerID (I got their "You're verified!" email and it sent me to my Spotify account page), but when I choose the student plan, the error message "Sorry, you are not eligible for t...

Newbie

I'm trying to switch from a family to a student plan. I got verified by SheerID (I got their "You're verified!" email and it sent me to my Spotify account page), but when I choose the student plan, t...

Maxim

Spotify Star

504 Views

1 replies

0 likes

Premium for Students
  • 504 Views
  • 1 replies
  • 0 likes