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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9196 Views

5 replies

0 likes

Premium for Students
  • 9196 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14223 Views

10 replies

2 likes

Premium for Students
  • 14223 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23784 Views

11 replies

1 likes

Premium for Students
  • 23784 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167888 Views

110 replies

148 likes

Premium for Students
  • 167888 Views
  • 110 replies
  • 148 likes

Superuser Contribution Individual plan registered instead of student

I was setting up a premium student account plus Hulu with one month free but it set me up for a protein individual plan and is trying to charge me to change to the student plan

Visitor

I was setting up a premium student account plus Hulu with one month free but it set me up for a protein individual plan and is trying to charge me to change to the student plan

Vasil

Moderator

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Wrong account

i verified my student status on the wrong account, how can i delete it?

Visitor

i verified my student status on the wrong account, how can i delete it?

user-removed

Not applicable

718 Views

2 replies

0 likes

  • 718 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student premium on app

PlanPremium CountryUnited Kingdom DeviceIphone 12 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy student plan for switched to premium without knowing so when I went to switch it back online, i re verified that I am a s...

Newbie

Plan Premium  Country United Kingdom  Device Iphone 12  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My student plan for switched...

Yordan

Moderator

1156 Views

1 replies

0 likes

Premium for Students
  • 1156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Became free user even after money was deducted

I use student plan from December 2023. But this month my premium plan was cancelled and I became a free user. However a few hours prior money has been deducted from my bank account for the set mandate. I sent message to support team and they said no ...

Newbie

I use student plan from December 2023. But this month my premium plan was cancelled and I became a free user. However a few hours prior money has been deducted from my bank account for the set mandat...

Khushwant02

Newbie

594 Views

2 replies

0 likes

Premium for Students
  • 594 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify service charges

PlanstudentCountryunited states My Question or IssueI had an individual plan before, and I cancelled it for a student plan. It charged me $30$ for Spotify service charges/fees, which I don't know what they are. does anyone know what is it?

Visitor

Plan student Country united states     My Question or Issue I had an individual plan before, and I cancelled it for a student plan. It charged me $30$ for Spotify service charges/fee...

Danicrisgomes

Newbie

594 Views

2 replies

0 likes

Premium for Students
  • 594 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can’t play my playlists and I can’t even listen to it on my phone/tablet

I played my playlists all day and every night I check it and it works every time but now my playlists don’t work anymore. It keeps saying that it is unavailable and now I can’t get it back to the way it was before. I haven’t had this issue before. I ...

Regular

I played my playlists all day and every night I check it and it works every time but now my playlists don’t work anymore. It keeps saying that it is unavailable and now I can’t get it back to the way...

ElijahGg

Casual Listener

51990 Views

14 replies

0 likes

  • 51990 Views
  • 14 replies
  • 0 likes

Not able to retain premium student

PlanPremium StudentCountryIndia want to change to USDeviceDell LaptopOperating SystemWindows 11 My Question or IssueHi,I recently moved from India to US for my studies. I had a student premium in India and continued to use it in the US. Recently, I r...

Visitor

...tudent at the end of your discount period, you'll lose your discount. If you're a Premium for Students subscriber, you'll be charged the normal Spotify Premium price until you cancel. Can someone p...

Maxim

Spotify Star

587 Views

1 replies

0 likes

Premium for Students
  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with Student Premium Subscription as a Master's Student

PlanPremium StudentCountryKazakhstanDeviceIPhone 12 My Question or IssueDear Spotify Support,I have been using the Spotify Premium for Students plan for the past four years, but I recently received a notification that this subscription will be no lon...

Newbie

Plan Premium Student Country Kazakhstan Device IPhone 12   My Question or Issue Dear Spotify Support, I have been using the Spotify Premium for Students plan for the past four years, b...

Kiril

Moderator

1206 Views

1 replies

1 likes

Premium for Students
  • 1206 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can no longer register for student premium plan despite having sheerid

after a failed payment I can no longer register for student premium plan despite having sheerID, what should I do? I don't want to change plan, and I am currently not using any plan. I have tried this link https://www.spotify.com/us/purchase/offer/st...

Visitor

after a failed payment I can no longer register for student premium plan despite having sheerID, what should I do? I don't want to change plan, and I am currently not using any plan. I have tried thi...

Joan

Moderator

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution When I go to the student plan , a page of error 404 shows up and I cannot access it.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OscarDC

Moderator

2110 Views

4 replies

0 likes

Premium for Students
  • 2110 Views
  • 4 replies
  • 0 likes

No me toman el pago de Spotify premium aun teniendo fondos en la tarjeta

Soy de Argentina y asocié una tarjeta Visa para Spotify Premium, me quedé sin Spotify Premium porque no me lo cobraron. Cuando lo contraté me tomaron la tarjeta sin problemas

Visitor

Soy de Argentina y asocié una tarjeta Visa para Spotify Premium, me quedé sin Spotify Premium porque no me lo cobraron. Cuando lo contraté me tomaron la tarjeta sin problemas

Jose_M

Spotify Star

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have been varified as student and i took the plan of 59 per month ,but still im hearing ads

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Dessi

Moderator

378 Views

1 replies

0 likes

Premium for Students
  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am trying to change my premium plan back to a student plan

I updated my plan student plan by adding verification documents required now it’s saying there is another account under my email that’s using the student plan but I don’t understand how that is possible

Visitor

I updated my plan student plan by adding verification documents required now it’s saying there is another account under my email that’s using the student plan but I don’t understand how that is possi...

Vasil

Moderator

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Hulu activation error with student bundle

So I recently had some payment issues (stolen wallet) with my Spotify premium student plan which caused my account to be reverted back to a free account of course only a couple of days before I got all of my new cards in. Anyways, I was able to resta...

Visitor

So I recently had some payment issues (stolen wallet) with my Spotify premium student plan which caused my account to be reverted back to a free account of course only a couple of days before I got a...

Not applicable

3336 Views

7 replies

1 likes

  • 3336 Views
  • 7 replies
  • 1 likes

Superuser Contribution Student sub - change region

HolaEstoy queriendo tomar el plan de estudiantes, sin embargo en la región me sale 4 regiones que en ninguna de ellas vivo, y ya le di muchas veces seleccionar a editar perfil, pero no logro cambiar la región a Andalucia que es donde yo vivo.

Newbie

Hola Estoy queriendo tomar el plan de estudiantes, sin embargo en la región me sale 4 regiones que en ninguna de ellas vivo, y ya le di muchas veces seleccionar a editar perfil, pero no logro camb...

Vasil

Moderator

434 Views

1 replies

0 likes

Premium for Students
  • 434 Views
  • 1 replies
  • 0 likes

premium student

I have an individual premium plan and im trying to get the student premium plan. Whenever I click on the link for verifiaction "spotify premium student with hulu (with ads). get started " it takes me to the pink vinyl saying "404s and heartbreaks. We...

Casual Listener

I have an individual premium plan and im trying to get the student premium plan. Whenever I click on the link for verifiaction "spotify premium student with hulu (with ads). get started " it tak...

Not applicable

977 Views

4 replies

1 likes

Premium for Students
  • 977 Views
  • 4 replies
  • 1 likes

billing payment can't be set up

The app home screen keeps forcing me to downgrade. I cannot get around this screen takeover to apply my new payment method.

Visitor

The app home screen keeps forcing me to downgrade. I cannot get around this screen takeover to apply my new payment method.

Maxim

Spotify Star

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student

I have premium student which I pay $5.99 for. In the plan it mentioned hulu with ads would be free but I recently went on Hulu to find out that I’m going to start getting billed $10.99 any way to fix this?

Visitor

I have premium student which I pay $5.99 for. In the plan it mentioned hulu with ads would be free but I recently went on Hulu to find out that I’m going to start getting billed $10.99 any way to fix...

OscarDC

Moderator

912 Views

1 replies

0 likes

Premium for Students
  • 912 Views
  • 1 replies
  • 0 likes

Solved!! Spotify and Hulu Billing

I was just wondering when the renewal date for the monthly subscription of Spotify Student Plan happens, would we be charged $10 for Hulu or would the Hulu subscription already be paid for through the Spotify plan? As in we still get the Spotify Prem...

Newbie

I was just wondering when the renewal date for the monthly subscription of Spotify Student Plan happens, would we be charged $10 for Hulu or would the Hulu subscription already be paid for through th...

yoman225

Regular

1624 Views

2 replies

0 likes

Premium for Students
  • 1624 Views
  • 2 replies
  • 0 likes