Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Newbie
9979 Views
6 replies
1 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
15864 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
25273 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
170620 Views
110 replies
148 likes
I want tot upgrade to Hulu without ads, but I don’t want to have to make an entire new account. I haven’t found any way to take Hulu off of my Spotify billing, Is there a way to unlink the account so that I can keep it?
I want tot upgrade to Hulu without ads, but I don’t want to have to make an entire new account. I haven’t found any way to take Hulu off of my Spotify billing, Is there a way to unlink the account so...
Casual Listener
10844 Views
13 replies
0 likes
I'm having an issue where it shows the premium price in Romanian Leu instead of IQD, and the price is very different from my peers, I think this was caused due to being in Romanian for a while but now I'm back, I changed my location to Iraq, yet it's...
I'm having an issue where it shows the premium price in Romanian Leu instead of IQD, and the price is very different from my peers, I think this was caused due to being in Romanian for a while but no...
Spotify Star
495 Views
1 replies
0 likes
I use the premium for student in 2 years but suddenly it changes to individual without notification. How can I delete the individual and want my money back?
I use the premium for student in 2 years but suddenly it changes to individual without notification. How can I delete the individual and want my money back?
Spotify Star
379 Views
1 replies
0 likes
i can’t pay for student account, even m verified that m student, when i wanna pay they keep chowing me an error message is there any solution!?
i can’t pay for student account, even m verified that m student, when i wanna pay they keep chowing me an error message is there any solution!?
Visitor
473 Views
2 replies
0 likes
PlanPremium StudentCountryUnited States of AmericaDeviceiPhone 11Operating SystemiOS 17 My Question or IssueI got an email saying that I should reverify that I am a student or next month Spotify will change me Premium individual price. I clicked the ...
Plan Premium Student Country United States of America Device iPhone 11 Operating System iOS 17 My Question or Issue I got an email saying that I should reverify that I am a student o...
Moderator
637 Views
1 replies
0 likes
PlanPremium Student Plan (bundle with Hulu for $5.99 + tax)CountryUSMy Question or IssueAs stated above, my plan is the Premium Student that is bundled with Hulu with ads for $5.99. I got a notification today, 10/10/2024, that I am going to be charge...
Plan Premium Student Plan (bundle with Hulu for $5.99 + tax) Country US My Question or Issue As stated above, my plan is the Premium Student that is bundled with Hulu with ads for $5.99. I got a...
Moderator
364 Views
1 replies
0 likes
I was setting up a premium student account plus Hulu with one month free but it set me up for a protein individual plan and is trying to charge me to change to the student plan
I was setting up a premium student account plus Hulu with one month free but it set me up for a protein individual plan and is trying to charge me to change to the student plan
Moderator
424 Views
1 replies
0 likes
i verified my student status on the wrong account, how can i delete it?
i verified my student status on the wrong account, how can i delete it?
Not applicable
725 Views
2 replies
0 likes
PlanPremium CountryUnited Kingdom DeviceIphone 12 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy student plan for switched to premium without knowing so when I went to switch it back online, i re verified that I am a s...
Plan Premium Country United Kingdom Device Iphone 12 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My student plan for switched...
Moderator
1170 Views
1 replies
0 likes
I use student plan from December 2023. But this month my premium plan was cancelled and I became a free user. However a few hours prior money has been deducted from my bank account for the set mandate. I sent message to support team and they said no ...
I use student plan from December 2023. But this month my premium plan was cancelled and I became a free user. However a few hours prior money has been deducted from my bank account for the set mandat...
Newbie
602 Views
2 replies
0 likes
PlanstudentCountryunited states My Question or IssueI had an individual plan before, and I cancelled it for a student plan. It charged me $30$ for Spotify service charges/fees, which I don't know what they are. does anyone know what is it?
Plan student Country united states My Question or Issue I had an individual plan before, and I cancelled it for a student plan. It charged me $30$ for Spotify service charges/fee...
Newbie
616 Views
2 replies
0 likes
I played my playlists all day and every night I check it and it works every time but now my playlists don’t work anymore. It keeps saying that it is unavailable and now I can’t get it back to the way it was before. I haven’t had this issue before. I ...
I played my playlists all day and every night I check it and it works every time but now my playlists don’t work anymore. It keeps saying that it is unavailable and now I can’t get it back to the way...
Casual Listener
52151 Views
14 replies
0 likes
PlanPremium StudentCountryIndia want to change to USDeviceDell LaptopOperating SystemWindows 11 My Question or IssueHi,I recently moved from India to US for my studies. I had a student premium in India and continued to use it in the US. Recently, I r...
...tudent at the end of your discount period, you'll lose your discount. If you're a Premium for Students subscriber, you'll be charged the normal Spotify Premium price until you cancel. Can someone p...
Spotify Star
596 Views
1 replies
0 likes
PlanPremium StudentCountryKazakhstanDeviceIPhone 12 My Question or IssueDear Spotify Support,I have been using the Spotify Premium for Students plan for the past four years, but I recently received a notification that this subscription will be no lon...
Plan Premium Student Country Kazakhstan Device IPhone 12 My Question or Issue Dear Spotify Support, I have been using the Spotify Premium for Students plan for the past four years, b...
Moderator
1337 Views
1 replies
1 likes
after a failed payment I can no longer register for student premium plan despite having sheerID, what should I do? I don't want to change plan, and I am currently not using any plan. I have tried this link https://www.spotify.com/us/purchase/offer/st...
after a failed payment I can no longer register for student premium plan despite having sheerID, what should I do? I don't want to change plan, and I am currently not using any plan. I have tried thi...
Moderator
402 Views
1 replies
0 likes
could you please help me to pay for student abo? it doesn’t work:(
could you please help me to pay for student abo? it doesn’t work:(
Spotify Star
382 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
2146 Views
4 replies
0 likes
Soy de Argentina y asocié una tarjeta Visa para Spotify Premium, me quedé sin Spotify Premium porque no me lo cobraron. Cuando lo contraté me tomaron la tarjeta sin problemas
Soy de Argentina y asocié una tarjeta Visa para Spotify Premium, me quedé sin Spotify Premium porque no me lo cobraron. Cuando lo contraté me tomaron la tarjeta sin problemas
Spotify Star
436 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
382 Views
1 replies
0 likes
I updated my plan student plan by adding verification documents required now it’s saying there is another account under my email that’s using the student plan but I don’t understand how that is possible
I updated my plan student plan by adding verification documents required now it’s saying there is another account under my email that’s using the student plan but I don’t understand how that is possi...
Moderator
389 Views
1 replies
0 likes
