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Galaxy j7 prime
My Question or Issue
Right after logging on my university website to get confirmation, a mensagem apeared saying that It worked, but after that, when i was back at the Spotify website, a loading error ocurred, and a reload Button was showed. I press It and wait, with no success. Then i try to Go back and do the whole process again, but It keeps telling me that "You have already redeemed this offer". I really wanted to get the discount. Can someone Help me? I tried to do the process on my phone.
Thanks for posting on the Community about this.
In case you still get this error message when trying to activate the student discount, first thing we suggest is making sure your student status has been verified by our verification partner SheerID.
Once you've been verified, try updating your payment details in a private/incognito window, which will apply the discount to the subscription price. You can always check if the discount has been applied on your Account overview page under Your plan.
If you get the error message after trying out these steps, we suggest contacting SheerID directly. You can do it here. Make sure you explain them you receive this error and they'll send you a new email with activation link. Keep in mind this link is only active for 7 days.
Tip: Check the spam and junk folders of your mail inbox in case the mail from SheerID got filtered.
Hope this helps. Let us know if you have any questions.