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Going from premium to family

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Going from premium to family

Casual Listener

 

Plan

Premium

Country

 Denmark

Device

Oneplus 5t

Operating System

Android oreo

 

My Question or Issue

 

I have just paid from the premium do I need to pay full price for family subscription if I want it ??

 

3 Replies
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Re: Going from premium to family

Rock Star 24
Rock Star 24

Hey @Stephan2620,

 

Thanks for coming to the Community.


Yes, you'll be charged the full price when upgrading to Premium for Family. The good thing is that your remaining Premium time will be converted into Premium for Family time, so you're not actually losing any money 🙂

 

Hope this clears things up!

MaximRock Star 24
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Re: Going from premium to family

Casual Listener

Do I need to cancel my old subscription first? 

Screenshot_20190205-104758.jpg
Highlighted

Re: Going from premium to family

Rock Star 24
Rock Star 24

No, everything will switch over automatically.

 

Can you try it again, or use a different payment method?

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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