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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountryGermany My Question or IssueI have Premium family for a while now, but this month all of a sudden my brother got kicked out of it because he couldn't confirm the adress, it still doesnt work even if i try to invite him again. I didn...
I can't log in my account. Error code 117 - A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Please help!!!!! Premium FamilyCountry: the U.S. but currently in China using Astrill VPN DeviceMacbook Air Operating System...
Eu usava o plano familiar junto com o meu irmão e, após solicitarem a confirmação do endereço, me removeram do dia para noite. Moramos na mesma casa e eu preenchi o mesmo endereço de sempre. Seria possível me indicar o motivo e consertar o problema?
PlanPremiumCountryBrasilDeviceSamsung Grand Prime 2Operating SystemAndroid My Question or IssueOi, 2 meses atrás tentei sair de um plano familiar e o spotify diz que saí, fui em gerenciar plano, alterar ou cancelar, cancelar o premium e quero e, entã...
I upgraded my account to premium family but we can not listen offline on ipods, why? That was one of the main reasons for upgrading. I'll cancel all together if it doesn't serve its purpose. PlanFamily premium
PlanPremium family Country Netherlands Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi there, i have a family account but my daughters don’t receive the invite on their Hotmail accou...
Hello, I have a question about the Premium Family package, I have invite my brother account to join the Premium Family, I send the invitation and he fill the form and he success join the package. But in a few day he gone from the list automatically, ...
PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy 8Operating SystemNot sure My Question or Issue
PlanPremiumCountryCanada My Question or Issue Ive ordered my google mini from the promotion but forgot my civic address, its been returned to sender and im trying to see if theres a way to send me another one. Ive contacted google and they said that ...
PlanPremium for FamilyCountryHondurasDeviceiPhone6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI received an email asking for confirmation on my address in regards to my family plan. I did not see this message within th...
My Question:Hello, i try to add my daughter and my brother to my spotify family subscription, but they are banned from it because spotify can’t confirm address and I don’t remember how I wrote it to my account (address format). i have no time to canc...
I upgraded my account from premium to family. The first payment at family has been taken but I’m struggling to use it.im signed in on my phone and my daughter in hers but it won’t let us play simultaneously? She cuts me off or I cut her offant help w...
Hi, So I upgraded to Spotify family on 18/04/19, expected to receive something to claim the free Google Home mini and so far I've received nothing, can anyone from Spotify help ?. Kind Regards, Chris
Family Premium Country UK DeviceSamsung Galaxy 7Operating System Android How do you claim the free Google Home Mini when I signed up for the family premuim plan I was sent email but I clicked on the link it was going to charge me for the Google Home ...
I have just paid for family and I am a first time subscriber. I am trying to register to get my Google home mini now and when I go to the registration page and click on the link it redirects me to the home page. Am I doing something wrong or is there...
PlanPremiumCountrySpainDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I'm a premium member with lots of playlists made by myself. I'm thinking about add a famil...
PlanPremium for FamilyCountryHong KongDeviceOnePlus A5000Operating SystemAndroid 9.0.0 My Question or IssueI am one of Premium for Family, but it seems that I was still in Free Plan on Android.My Android Spotify version is 8.5.3.716 (the latest versi...
Ik heb een actie ( 3 maanden 0,99 cent ) door laten lopen en dus ook de prijs voor spotify premium elke maand betaald (12,95). Nu mijn vader een family account heeft geopend zit ik daar in maar ik kan niet meer in mijn oude account om mij hiervoor af...
PlanPremium family planCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I upgraded to a family plan, how do my kids see their playlists once they've log...