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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20231 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179249 Views
32 replies
9 likes
I have Parrot Asteroid car multimedia player with i play spotify. Now when family premium account wont login and require premium account. Do i have to downgrade family premium to premium to continue using the player ?
I have Parrot Asteroid car multimedia player with i play spotify. Now when family premium account wont login and require premium account. Do i have to downgrade family premium to premium to c...
Spotify Star
468 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
666 Views
1 replies
0 likes
Hi there I just did the same....accidentally removed my daughter from Family Premium....and now all her Playlists are not there ???? Please help.....having a nightmare!! Tim
Hi there I just did the same....accidentally removed my daughter from Family Premium....and now all her Playlists are not there ???? Please help.....having a nightmare!! Tim
Spotify Star
485 Views
1 replies
0 likes
PlanFamily PremiumCountryPhilippinesDeviceHuawei P30 LiteOperating SystemAndriod Pie My Question or IssueHow to avail 1 year subscription of Family Premium? Does it have a 1 year subscription?
Plan Family Premium Country Philippines Device Huawei P30 Lite Operating System Andriod Pie My Question or Issue How to avail 1 year subscription of Family Premium? Does it have a 1...
Spotify Star
5126 Views
1 replies
1 likes
Hej!Jag har bytt från Premium till Premium till Premium Family för att slippa slåss om samma konto med min dotter. Jag har skickat ett inbjudningsmejl till henne. När vi klickar på "Acceptera inbjudan" i mejlet så kommer vi till en sida där vi anting...
Hej! Jag har bytt från Premium till Premium till Premium Family för att slippa slåss om samma konto med min dotter. Jag har skickat ett inbjudningsmejl till henne. När vi klickar på "A...
Community Legend
2936 Views
3 replies
0 likes
PlanPremiumCountry : Turkey Device(iPhone 8 and a computer)Operating System(iOS 13.1.3 and Windows 7.) My Question or Issueİ am trying to open “Account—> Premium for Family” page. İ want to control my family members and need to change my adress. i ad...
...remium for Family” page. İ want to control my family members and need to change my adress. i added a screenshot for error message. Please help me.
Spotify Legend
1069 Views
3 replies
0 likes
I recently was removed from a family plan and I have lost all of my data. My liked songs is what I especially would like to recover. Please assist me on how to recover all my data.
I recently was removed from a family plan and I have lost all of my data. My liked songs is what I especially would like to recover. Please assist me on how to recover all my data.
Community Legend
480 Views
1 replies
0 likes
PlanFree and after PremiumCountryLT and IT Device(iPhone 7 and iPhone X)Operating System(iOS 10) My Question or IssueHello,I want to take Premium Family for me and my boyfriend. However, I can see that is written "6 Premium accounts for family member...
Plan Free and after Premium Country LT and IT Device (iPhone 7 and iPhone X) Operating System (iOS 10) My Question or Issue Hello, I want to take Premium Family for me a...
Community Legend
1436 Views
2 replies
0 likes
PlanFamily PremiumCountrySingaporeDeviceNote 8Operating System Android Version 9 My Question or IssueSpotify hangs on Family Mix screen and doesn't allow play or next steps
Plan Family Premium Country Singapore Device Note 8 Operating System Android Version 9 My Question or Issue Spotify hangs on Family Mix screen and doesn't allow play or next steps
Spotify Legend
1326 Views
1 replies
0 likes
Heyo -- I just upgraded to the premium family plan. I've sent the invitation link to my wife but it says she's in a different country and so cannot be added to the plan. I found a similar post that suggested using a different browser, but that didn't...
Heyo -- I just upgraded to the premium family plan. I've sent the invitation link to my wife but it says she's in a different country and so cannot be added to the plan. I found a similar p...
Casual Listener
1068 Views
2 replies
0 likes
Hello I have been using Spotify free for awhile now. I was interested in signing up for the family plan. I read that everyone must live at the same address. My question is how does that work for children. Not to get to personal here but I have one ch...
Hello I have been using Spotify free for awhile now. I was interested in signing up for the family plan. I read that everyone must live at the same address. My question is how does that work f...
Casual Listener
1006 Views
2 replies
0 likes
Hi,I've subscribed to Premium Family and invited one other user to join. She has accepted and has logged in on her account (yes I have checked that we are both on signed in on our own individual accounts!) We cannot both listen at the same time. If I...
Hi, I've subscribed to Premium Family and invited one other user to join. She has accepted and has logged in on her account (yes I have checked that we are both on signed in on our own individual a...
Spotify Legend
983 Views
2 replies
0 likes
PlanFree/ Previous Family PremiumCountryUSADeviceiPhone 8 plusOperating SystemiOS 10 My Question or IssueI am trying to sign up for a new Premium Family plan. My previous plan was cancelled and has expired. I try to sign up for a new plan with the 3 ...
Plan Free/ Previous Family Premium Country USA Device iPhone 8 plus Operating System iOS 10 My Question or Issue I am trying to sign up for a new Premium Family plan. My p...
Spotify Star
871 Views
1 replies
0 likes
PlanFreeCountryVietnam My Question or IssueI cannot start subscription for Premium Family, when I click Get Started on the Family Plan, I get an error, notify me that I am not eligible. Does anyone have this problem?
Plan Free Country Vietnam My Question or Issue I cannot start subscription for Premium Family, when I click Get Started on the Family Plan, I get an error, notify me that I am n...
Visitor
1473 Views
3 replies
0 likes
Country : FRANCEPlan : Family PremiumDevice : Computer with Windows 10Browser : Chrome----Hello,I just tried to order the Google Home Mini with the special offer. I was planning to order it for my 3 residences where we have 3 Spotify Premium Family A...
Country : FRANCE Plan : Family Premium Device : Computer with Windows 10 Browser : Chrome ---- Hello, I just tried to order the Google Home Mini with the special offer. I was planning t...
Casual Listener
3550 Views
6 replies
3 likes
PlanPremium FamilyCountry Deviceandroid phones, android tablet windows 10 PCOperating System(Android, Windows 10 Windows 10,etc.) My Question or IssueMy wife and I use the same two email addresses. I have upgraded to Premium Family in order that we c...
Plan Premium Family Country Device android phones, android tablet windows 10 PC Operating System (Android, Windows 10 Windows 10,etc.) My Question or Issue My wife and I...
Visitor
1080 Views
1 replies
1 likes
PPremiumCountry USA Really simple question, I think, and should be a simple answer. I use Spotify on mobile phone when I am at work, the gym, in the car, etc. I have Spotify setup on our Amazon Echo and Dots at home. Everything works great.Except. Wh...
...evel to Family Premium. And now I gotta have an entire separate Individual account on the Echo? Is that right or am I missing something? So the same thing happens if I want to use an Echo in t...
Casual Listener
1515 Views
3 replies
0 likes
PlanFreeCountryAustralia Deviceiphone 6sOperating SystemiOS 13 My Question or IssueMy partner setup Spotify family so I canceled my premium. She sent me a link to join but when I go to put in our address it keeps saying there was a problem. I had fam...
Plan Free Country Australia Device iphone 6s Operating System iOS 13 My Question or Issue My partner setup Spotify family so I canceled my premium. She sent me a link to join b...
Roadie
3262 Views
1 replies
0 likes
Salve. Il mese scorso ho creato un abbonamento a Spotify family inserendo tutti i dati richiesti. Da quello che so i primi tre mesi dovrebbero essere gratuiti, ma non so per quale motivo mi ha già fatto pagare il periodo tra novembre e dicembre (nel ...
Salve. Il mese scorso ho creato un abbonamento a Spotify family inserendo tutti i dati richiesti. Da quello che so i primi tre mesi dovrebbero essere gratuiti, ma non so per quale motivo mi ha già f...
Roadie
637 Views
1 replies
0 likes
Hi, I’m from Malaysia and I would like to subscribe family premium with my brother. But my brother’s jobs require him to go Singapore and sometimes stay overnight at there. So is it possible for me to invite him to the family premium??
Hi, I’m from Malaysia and I would like to subscribe family premium with my brother. But my brother’s jobs require him to go Singapore and sometimes stay overnight at there. So is it possible for me t...
Spotify Star
1082 Views
3 replies
0 likes
