Cannot play Family Mix on Android Phone

[Weefee]

Plan

Family Premium

Country

Singapore

Device

Note 8

Operating System

 Android Version 9

My Question or Issue

Spotify hangs on Family Mix screen and doesn't allow play or next steps

[Katerina]

Hey there @Weefee,

Thanks for posting about this here in the Community!

What you're describing sounds like the issue reported in this Ongoing Issue here.

In that case, we'd suggest heading over to that thread and adding your +VOTE and details. 

Our tech teams are currently looking into this so make sure you've subscribed to the thread - this way, you won't miss any update we have to pass on.

Hope this helps clarifies things! Don't hesitate to give us a shout if there's anything else we can help with.

Have a lovely day 🙂