Umzug - Spotify Family

[J4ssi]

Ich ziehe gerade mit meiner Famillie um. Habe vorher mit allen Spotify Family genutzt und muss ja nun meine Adresse ändern.

Überall steht, dass man sich ein komplett neues Konto erstellen muss. 
Aber ist das wirklich nötig, oder reicht es, Spotify Family zu kündigen und danach wieder ein Abo zu erstellen? Kann man dann erneut seine Adresse angeben und diesmal die richtige?

Ich freue mich über eure Antworten.

Liebe Grüße!

[Katerina]

Hey there @J4ssi,

Thanks for reaching out and welcome to the community!

Since the Community's official language is English, we hope you don't mind us replying in English.

Keep in mind that as our support site article mentions here,

It’s not possible to change the address registered on an existing Premium for Family plan.

If you move, or enter the wrong details, you need to create a new account (make sure you cancel the plan on your old account beforehand, and sign out everywhere) and subscribe to Premium for Family on that new account.

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If you don't want to lose the awesome music catalogue you've been building, you can visit your old account from your new account and grab all your songs from there. You can visit your old account by putting the following string in the search bar:  spotify:user:username (you can replace username with your old account's username). Once everything is on your new account, you can close your old account by following the steps here.

Further, if you think this is something you'd like to see in the future, make sure to head here and add your +VOTE.

Hope this helps!

/K