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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFamily PremiumCountryTurkey DeviceAndroid Base Cell Phones, LaptopsOperating SystemAndroid, Windows My Question or IssueHey GuysI have upgraded my premium account to a family premium so that my sisters who live in the same adress as I am, can use...
PlanPremiumCountry BrazilDevice(Samsung Galaxy S8)Operating System(Android Oreo) My Question or Issue Explain in english: When I (owner) was trying to add my cousin to use the family plan I put his data thinking he was adding it, but it was for by my...
Hi, I’m currently using Spotify premium for family. But I have forgotten my recorded address on the systmer, therefore I can not invite other members of my family. Can you help me on the subject please? I’m using spotify on Apple Iphone in Turkey. Th...
Hi My spotify account is from Britain and yesterday, applied the 30 day free trial for premium. But today when i open spotify, it tells me that i am using a 7 day trial. When i double checked my account on the website, it tells me my trial plan renew...
hello and thank u for helping!PlanPremiumCountry IsraelDevicepcOperating System(win 7 My Question or Issue i want to know if there's a option in spotify to see more details about the songs like genre, number of views, credits and other things that we...
PlanFamily PremiumCountryUSA DeviceN/AOperating SystemiOS My Question or Issue I just ended my own Spotify Premium plan so I can become a member of my family's Premium Family plan. I received the invitation and could fill out the information, but whe...
PlanPremiumCountrySouth Africa DevicePCOperating SystemWindows 10 64 bit My Question or Issue When I try to sign up for family plan by going to http://www.spotify.com/family it redirects me to http://www.spotify.com/za/family and give me a 404 error ...
PlanPremium for FamilyCountry UK My Question or IssueHi, I sent an invite out which has been recieved but when they complete the form the submit button is not working. Really frustrating, any idead how to resolve? They are in the same location as me.
Hi!I have a Premium Family account. I have added my wife to the account, but for the 3rd or 4th time she only get in ofline mode. Why? Her name is Trine M. Brandsdal Salvigsen. Why should I pay for a Premium account when I am the only one that can us...
every time I get a code to join my mom's family premium it doesn't work and says it's not valid when I try to redeem it? Why?
The family premium is not accepting the second invited member of my family, reporting a weird error, and the profile is the same, I mean, address etc..
Hola! hace un par de horas ingrese los datos de mi targeta para adquirir el plan familiar.. El tema es que no se me activa la cuenta premium. En la seccion "plan familiar premium" en la pagina de spotify n me sale que haya un administrador para agreg...
I chose to remove my family subscription in order to get the premium+headspace offer. I have already paid for family for one more month, but since I activated headspace the family subscription is not active. Can I get my money back or get the family ...
I was in an Spotify Family Subscribtion but got thrown out, because i didn't verify my address. Now the leader of this subscribtion (my dad) invited me back to it after i verifyed my address but i cant join. Its telling me: Failiure 3
I'm trying to send an invitation to my father to join the family member but when he is filling the gaps to be part of it after accepting the invitation, it shows in the congratulation phrase that my cousin is sending him the invitation to join his fa...
Premium Family Plan France My Question or IssueI created a spotify family plan from FB account. Facing connexion issues once, I created a second account with professional mail address, and used it ever since. But it takes me one additional unused spo...
Hi, Together with my roommates we created a Spotify family. At first it work perfectly but suddenly I got kicked out of the plan. I have read that this is because my address could not be veridied but unfortunately I have never received this email. I ...
My Sister had added me on her Premium Family account for a while. I had to reset my phome but now it doesnt work. She has re-added me on her account to make sure my log in will take but still nothing. How can this be resolved?? TYIA
Hi there, I have subscribed to the Family Plan and send invite links to my family member and we registered with the same address information but why after a month their subscriptions cancelled ? They received an email to validate their information an...
PlanPremiumCountryMexico Devicexiaomi mi a1Operating SystemAndroid one My Question or IssueYa cancelé mi plan familiar y regresé a free pero necesito cambiar mi dirección, por lo que entiendo la unica manera es creando una nueva cuenta, pero no quier...