How do I get help with my account? I am currently being charged for family and premium.
My Question or Issue
Hey there @shelton1245,
Thanks for posting and welcome to the Community!
Just to confirm, were you charged on the same day? If so, it sounds like you have a second account that is also on a subscription. You can find more info here on how to locate it.
You can also read this support site article for more info.
Let us know how you get on :)