IHelp! I have a problem!

[Viviann1]

Is there anyone who can help me with the following problem?

I uploaded a new image on my profile page. The new image shows up correctly when I view Spotify on my computer. However, when I check my account on my mobile phone, it still shows the previous image that I had before.

I changed the image a few weeks ago already, but on my phone it still hasn’t updated. Does anyone have an idea what I could do to fix this?

[ShelLuser]

I'm not 100% sure (obviously) but I can't help but wonder how much time you waited before trying the upload again? Because I could well imagine that it may take a little time before all instances of your Spotify installations get fully settled.