Private messages

[leeflea2009]

Could someone tell this new person to Spotify (me) how one goes about sending/receiving private messages? I read on how to do so but I can't find the envelope it mentioned.

Thank you,

Leeflea.

[bigspeen3436]

These private messages are really dumb.  I'm just making this post so I can finally see the private message that someone sent me...

[Tamashii1978]

Yeah, this is really a dumb thing that I've never seen or experienced at ANY Board on this planet...

Why are so many trange things going on with Spotify?

It could be a perfect thing with some more possibilities (like the ability to delete radio-stations...), but it seems like there just mustn't be something perfect, right?

I am actually posting this to find MY envelope next time... 😞

[kone4]

Why not just enable this feature as default ??

[Moriya]

same

[Moriya]

I just saw! look at the top right of this page where you're seeing the forums. It's green. 

[mmontazeri]

That makes sense I guess.

[user-removed]

I too got the email "You have received a private message in The Spotify Community." but there's no icon. I'm posting this in the hopes that it'll be my first post and the icon will then appear...

Edit: Sure enough. I had kudo'd an idea, then gotten a private message from the system telling me I had a new "rank" on here. But I couldn't access the message, because I hadn't posted anything myself. As soon as I wrote the paragraph above, logged out and back in, I could see the messages icon. This is definitely a bug in the system.

[mbgnyc]

I got a message from Spotify saying that they sent me a private message about a post I made, yet I too cannot find this alleged envelope.  I am wondering what the heck is going on here, why is it so hard to get help around here?  Such a great concept, such a poor execution.  Still frustrated just need a real email / phone call / proper communication that addresses my issues, and not some runaround email stating I have a private message that appears to be impossible to retrieve.  

[omanzanar]

This has got to be a bug. I got the email about getting a PM, went to check it and nothing.

I tried posting a message to access the PM feature - nothing. I tried logging in then logging out - nothing. Tried logging in using a different browser - nothing.

Edit: Is this ironic or what? It took about 10-15 mins of me doing the steps mentioned above without any luck of finding this supposed message.  As soon as I posted this, the inbox appears with an unread message. 

[Liam]

You need one post to get to the PM's 😉

Liam

[lpwevers]

Ah well, then let's see if that works. I already posted, but clicking the links in this topic all end in "Access denied". Maybe posting in this area will do the trick.

[Liam]

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@lpwevers wrote:

Ah well, then let's see if that works. I already posted, but clicking the links in this topic all end in "Access denied". Maybe posting in this area will do the trick.

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You should try logging out then in so your permissions can update 🙂

Liam

[sweetdr251]

If I reply to a post does it count? And who is this PM from? So silly...

[Liam]

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@sweetdr251 wrote:

If I reply to a post does it count? And who is this PM from? So silly...

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Yes, however you also have to have been a member for 24 hours 🙂

Liam

[johanna384]

I'm doing the same, hoping I'll get to see the little envelope after this.

Really confusing... I have a message, but I can't read it?

[AbsolutelyNoFB]

I cannot see my private messages either. And I've posted more than once. Sigh.

[wicky]

Create a post so I can see the PM I have been emailed about.  What a stupid system.

[ShufflezNL]

Create a post so I can see the PM I have been emailed about.  What a stupid system.

[Will1233]

Thanks for the tip

[chelle223]

I lost a playlist and sent in a request for it to be recovered.  I got sent an email saying that I had a PM waiting for me, but I have no envelope at the top of my screen.  Can someone help me?