Ripped off by spotify

[Kristonz]

I recently noticed 2 payments to spotify from my bank account. 1 for £9.99 and another for 16.99.

On further inspection I realised I've been paying this since December 2020.  

I contacted spotify to inform them of the mistake, and even though the single account (£9.99) hasn't been used since Dec 2020, they will only offer a 3 month refund. Surely this is another case of rip off Britain. I'm so infuriated by this. 

Well spotify, you've lost a loyal customer as I've also cancelled my family account, which I would have kept going for many years to come. 

Shame on you spotify 

#Poorservice  #ripoffbritain 

[Shand1]

i pay R65 pm for single premium, it went off twice this month I need a refund