Student premium help!

[Wahidatasnimx]

So I’ve been paying student premium (£4.99) for the past year and now I’m being charged the £9.99 again. I thought student premium is up to 4 years? It’s only been 2 years? 

Also, if I decide to subscribe to student premium again, will I be charged £4.99 straight away as I JUST PAID £9.99 a few days ago for my Spotify or will I be charged the £4.99 the following month instead? When will this direct debit go/change? 

[Brunelicia]

Hey @Wahidatasnimx ,

Thanks for getting in touch. 

The Student Discount needs to be renewed every year, but you're right, it's valid for 4 years. Can you please let me know the last time you renewed your student discount? I'll be happy to help you with this.

[Katsourri]

Hello! I have the same problem i had renewed my student discount 2 years ago and they charged me full price