Issue with API integration in our playlist app

[Elgery1]

Hi team, We are developing an app that allows users to create and share playlists using the Spotify API. We have followed the documentation, implemented OAuth 2.0, and included the necessary scopes, but we are encountering [describe the specific issue here, e.g., “errors when retrieving user playlists” or “the app does not recognize tokens”]. We want to make sure our implementation complies with Spotify’s API policies. Could you guide us on how to resolve this issue or let us know if any in-app adjustments are required to make it work properly? Thank you in advance for any help or guidance.

[Ximzend]

Hi @Elgery1 

Are you getting a specific error message?

[Elgery1]

Hi,

No, I’m not getting any specific error message or error code. The issue is that it doesn’t take me to the quota extension form. Instead, it just leads me to the page where I can see my app’s settings.

Thanks for your help!

[Ximzend]

Hi @Elgery1 

You get this error message, because apps start in Development mode, and only up to 25 white-listed accounts can use it.

Spotify has also introduced strict requirements to get a Quota Extension, as you can read on this page.

I hope this clears things up!

[Elgery1]

Hi,

The problem is that I can't even access the form to request a quota extension. The website always takes me to my app's settings page, without showing any error or indicating whether I meet the requirements, even though I believe I do.

It seems the platform is bugged or there's some issue preventing me from proceeding.

Could you please check this or guide me on how to request the extension properly?

[Ximzend]

Hi @Elgery1 

If you are sure you meet the requirements, you must read the text and can fill in the form linked on this page.

I hope this helps.

[Elgery1]

Hi, 

I've already noticed that form, but I'm not a commercial entity. I'm a kid who created a potential app.
I can't find a form to request the production mode.

[Ximzend]

Hi @Elgery1 

Sadly, if you are not part of a big company, you can't put apps in production mode.

I hope this clears things up.