"User not registered in the Developer Dashboard" error with additional users on app

[royal4206]

Plan

Premium

Country

Switzerland

Device

Windows; Desktop / PC

Operating System

Windows 11

My Question or Issue

When attempting an oAuth request with Spotify from either a Node JS (using passport and passport-spotify node modules) or C# (using "AspNet.Security.OAuth.Spotify") app, I am unable to get the other users I have added to my Spotify app (which I can confirm that their emails and names are all correct, even going as far as putting usernames as their names), however when they go for the authorization, the Spotify app allows them in, exchanges the tokens but does not let my code access anything beyond that with the error of: "User not registered in the Developer Dashboard".

It's important to note that the authorization and further API requests as myself (logging in under the same account as the one which the application was created under) works fine.

I have additionally gotten my friend to do the same type of code, on a different Spotify application to see if it was something on my end and it wasn't.

I have attached the error log from the C# application, which has the most detail to this post, as well as a screenshot from the NodeJS error as well.

I am very confused and a little annoyed that this is an issue. I also apologize if any part of this does not make sense, I am writing this very late after hours of debugging only to find it's not a problem with my code, and I'm happy to reclarify or go into detail further for parts that don't make sense.

[ohej]

Hi there and welcome to the forum!

It looks we had an issue with the user management which has now been fixed. Can you verify if it's working correctly now?

Otherwise please send me a private message with your client id and the user you've added and we will look into it.

[royal4206 · Accepted solution]

Hey!

I can confirm that it is fully WORKING! Thanks so much for getting back to me so quickly as well.

Cheers!

[kurtiskusz]

I am still having a similar issue using the JavaScript SDK. My email is registered with the Spotify app in the Developer Dashboard. I can authenticate, get a token, and initialize a Player, but when I try to stream, I get a 403 Forbidden "User not registered in the Developer Dashboard".

[kurtiskusz]

Nevermind! I double checked my Spotify account details and was using a different email, didn't realize it.

[Busraaaoran]

Hi, I have the same problem. Actually i am using OAuth which works fine with the user that i created my dashboard app and so on but when i try to use other users, it goes to the authorization page and make sure that the user allow my app to reach its personal infos. But even the user registered to the dashboard i still get the same error. I am using Django as backend and React for frontend. And remember that the project doesnt give an error with my first email. 

[spotifyjosh]

Hi @Busraaaoran, which status code error are you receiving from Spotify? Do you see an error message in the body of the response?

[solotin]

Hi, I'm also having a similar problem and would appreciate help. I'm using OAuth for my client side app made with Nextjs. I can make requests to the api after authentication with my account but other users cannot and the error is also "user not defined in the developer dashboard" and error status code is 403. Thanks in advance.

[skazi019]

Hi,

I'm also having a similar issue.

Whenever I call the API "https://api.spotify.com/v1/me", to fetch the user profile data through the account which I've registered in the developer dashboard and got the client ID for the application, I get a proper response. But whenever any other user, whose not a developer and have not registered in the developer dashboard tries to call, I get an error in the logs: "User not registered in the Developer Dashboard" and this is after successful login through Spotify's OAuth.

I have built this application using django and a bunch of other APIs(all GET APIs) also work fine.

Thanks in advance!

[lip7]

Hi everyone,

I have the same problem. I also use authorization code flow and it works for my own user (same as in the developer dashboard), but not for any other user. My final goal is to create a playlist for any authorized user and add tracks to it. I have started with this code: https://github.com/spotify/web-api-auth-examples
I get also the error "User not registered in the Developer Dashboard". I have also tried to use the token for any user on the web API https://developer.spotify.com/console/get-current-user/ but then it does not return any output. 

Thank you very much for a fast reply! 

[Nzackoya]

Why is this issue still happening? Whenever I call /me I get User not registered in the developer dashboard. But it works once after some time and then starts to thro same message again.

[joonatuu]

Happening to me as well now. Once I add an email address to the dev dashboard, I can read the users info with no problems.

[Cubesdev5]

b11963bf1f884ae6a4622bff6265653a i have issue with this client id

[spitza]

I've also added a user email address to the dev dashboard, and when the user tries logging in, it crashes on redirect from spotify, and I see in my server logs:

raise SpotifyException(

spotipy.exceptions.SpotifyException: http status: 403, code:-1 - https://api.spotify.com/v1/me/:

User not registered in the Developer Dashboard, reason: None

[qorrect]

Hi all, same issue here, mine is the same scenario as @lip7 , I'm trying to create a playlist for a spotify user, but getting that error.  It works for me (Im the creator of the Spotify app ), but no one else.

Has anyone actually fixed this for their app ?

[Efremych]

Same issue.

[Ximzend]

Possible solution: test the app with the users/accounts that can use it, and request a quota extension.

[Yuvporat]

Hi, I have  exactly the same problem. Can someone help me please?

My authentication system is working but every request to spotify with the user's access token return 403 "User not registered in the Developer Dashboard".

I work with Django

[Ximzend]

To test your app with different accounts, you should add them to the dashboard of your app. To make your app publicly available, you should request a quota extension, as you can read here.

[Efremych]

Adding to the dashboard does not help. They write about mistakes for a reason. The error occurs even for two users. The quota has nothing to do with it.