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0.99c per month for 3 months incorrect billing

0.99c per month for 3 months incorrect billing

Plan

Premium

Country

Ireland

Device

Huawei p20 lite

Operating System

Android 8

 

My Question or Issue

I signed up for 0.99c for 3 months and then it was due to increase to 9.99 euro thereafter, however I was charged 9. 99 on my second month. Can someone explain why this happened? 

Reply
1 Reply

Hey @Haeloo, thanks for reaching out!

 

Could you send me a screenshot of your subscription status in your account overview page? Please make sure to hide sensitive info when posting to the community.

 

I'd love to take a look.

Billy-JSpotify Star
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