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skachak · ‎2019-12-30

My Question or Issue:

TODAY I PAID MY PREMIUM FAMILY PLAN, AND THEY DIDNT RESPECT ME MY 3 MONTH FREE, WHY NOT IF I DIDNT CANCEL AFTER 19 OCTOBER 2019, I HAVE CANCELED AT 2018

IF ANY ONE SPEAKS SPANISH, PLEASE ANSWER ME IN SPANISH

THANKS

Billy-J · ‎2019-12-31

Hey @skachak, thanks for reaching out to the Community!

I'll be happy to help.
Did you get this offer via email? If you did, could you try following some troubleshooting steps here?

Let me know how this goes 🙂

Billy-JSpotify Star

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Note: I'm not a Spotify employee.

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3 month free 2019

3 month free 2019

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