3 months for £9.99

[RobWylie]

I have just paid £9.99 via PayPal for the 3 months for £9.99. The money is showing as taken/pending on my account. But my Spotify account is not showing as able to use premium.

HELP!!!

[Maxim]

Hey @RobWylie ,

Thanks for reaching out.

It’s very likely just a pending charge if you haven’t received a receipt from Spotify via Email 🙂

A pending charge is a part of your bank or credit card company’s authorization process. When you submit a payment, they place a temporary authorization on the funds.

If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.