3 months free subscription

[Sean291]

Plan

Free/Premium

Device

Android 

My Question or Issue

Signed up for premium yesterday off of an add that said first 3 months free and it charged me the next day

[Maxim]

Hey @Sean291,

Thanks for posting in the Community!

It sounds like you might not have been eligible for the trial offer. Trials are typically only available to new users who haven’t previously used a trial or Premium on the same payment method or Spotify account.

If you’re sure you meet the eligibility requirements, or if you’d like clarification on your subscription, I recommend reaching out to Spotify Support. They can take a closer look at your account and help you out.

I hope this clears things up! Let me know if there’s anything else I can assist with. 🙂