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A count payment

A count payment

An hour ago I suscribed to a premium account with my debid card, the chraged has been made on my bank but on Spotify you haven't made de change of the free account to the premium account, what can I do ?
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1 Reply

Hi,

 

Thank you for signing up to premium!

 

However, I am sorry to hear you are having issues.

 

Have you tried logging out and logging back in and restarting the device / application?

 

Hope this helps.

 

-Thomas

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