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About upgrade premium

Himz1

I got a problem of payment.I use tap &go for my payment.I can't pay by my tap&go. I tried all plan and it still didint work. After that I tried on the student with premium it success log in with my tap &go card number,but I'm not tallying with it then I just cancelled it but why spotify took $29.9 form my account?? Anyone can tell my what that stupid thing is going on?

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1 Reply

SergioDavid

Hey @Himz1, welcome to the Community!

 

If you didn't complete the process of signing up for the discount, the payment should get back to you within a few days.

 

For now, you can try resubscribing to regular Premium here using a different payment method.

 

Hope that helps.

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