Access to my premium subscription was cut off early...

[estherbharvey]

I'm supposed to have a month left on my access to premium through spotify's promotion, but it's been cut off. 

I was told I had to contact spotify to reactivate access to my premium account...

This seems to be the only place to go? 

[osornios]

Hey @estherbharvey 

You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs.

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares or message Spotify Cares Facebook.