Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanPremiumCountryIreland DeviceiPhone XsOperating SystemiOS 10.13.6 My Question or IssueI'm currently paying €12.99 through itunes and want to sign up directly through Spotify so I can pay €9.99. In order to do this I have to cancel my premium subsc...
PlanPremiumCountryUK DeviceiPhone XsOperating SystemiOS 10.14.5 I have a premium account which i joined using Facebook. I'm leaving Facebook and apparently have to leave Spotify Premium and sign up again. But i have thousands of songs saved and lots ...
Hi all,I need help to understand an extra charge. Last week I switch my premium account and included my husband's account on the family plan.On June 17th, Spotify charged my husband's premium account, I'm trying to find a way to contact the company f...
Plan Free/Premium premiumCountry the netherlands Device iPad air 2019(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got an verification mail and everything Seems to be ...
I have a premium plan with this email address and get charged $10 a month. There is a second account that is using my bank account as well and it is charged an additional $10. I have no idea what this account is or who is using it. I have tried my ot...
PlanPremiumCountry: USA DeviceMacBook ProOperating SystemOS 10.14.5 My Question or Issue: I am a premium member and was going through a transition period where I was not able to pay for my premium. I had Hulu connected to my account but Spotify cance...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDeleted my acc because didnt like my username, created new one, wrote that i cant use first 3...
PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueI had signed up for spotify using an old Yahoo email account. I forgot my spotify password but can not get my Yahoo account to receive the recovery email. I h...
PlanPremium duoCountryDenmarkDevice1 plus 5T and Samsung Galaxy S8Operating SystemAndroid for both My Question or IssueOur problem is that we have been charged twice in June.It is on the 9th of June.On Spotify's website, it says that we have only bee...
Plansamsung galaxy 7idk My Question or Issueso i got a refund but i donnot no wheee the money went to
My question, or issue...Why does Spotify offer great deals to join, but never any kind of incentives or rewards to stay when you are a loyal, faithful, customer? Do they not know we have options? I have been a premium Spotify user for 5+ years. Faith...
PlanFree/PremiumCountryIndia My Question or IssueI paid for Premium using Google Pay UPI and the money was deducted from my bank. But there was no change in my account and remains to be in the free version.
Hello, i paid 0,99€ for 3 months premium but still have free. When i want to listen some music it says me i have to get a premium account. The payment was succesfull and i tried to log out and in many times.thanks for your helpt9xuduxp713qsoybx6nbppp...
PlanPremiumCountryNorwayDeviceHuaweiOperating System(iOS 10 and Android My Question or IssueI just found out that my old old iphone still has a running payment at spotify premium, but I cant use it. I have the same email adress, account log in info, ...
I checked my credit card statement recently and saw that I was receiving double bills for Spotify. One was coming from Apple - for a total of $13.80 which I can see in my App Store settings is my monthly subscription cost. The other is coming from Sp...
I was invited to family plan. We live at the same address and i entered accurate address, but spotify still says that i didn't verify my account. What is the problem?
As I was updating my payment information my account switched from Premium to Family-Premium.I went instantly to change it back, but now you have charged me 14,90€. I would like to get a partial refund on that, since I feel that this was out of my con...
PlanPremiumCountryUsaDeviceLg stylo 2 My Question or IssueAfter updating payment info for spotify premium, i lost access to hulu.
Im from mexico i allready pay per family plan but i obly have access to fre spotify help please
Ik heb sinds gisteren een nieuwe telefoon. Aan mijn abonnement is niks veranderd. Op mijn oude telefoon had ik een Premium account. Het bedrag hiervan wordt maandelijks van mijn rekening afgeschreven. Op mijn nieuwe telefoon heb ik ook de Spotify app...