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Account Wiped Clean

Account Wiped Clean

I was on a 30 Day Premium trial, everything was running smoothly untill today my account has no saved or downloaded music, doesn't seem to recall that I was already on a trial and I have no playlists anymore.  I have logged in several times even trying different emails, passwords, etc. I uninstalled the app, reinstalled it and nothing changed.  I logged in on my computer to find the same thing.  

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1 Reply

Hey @user-removed! Welcome to the Community.

 

This is something our customer support team might be able to help you out. You can get in touch with them here. You can also contact them via Twitter or Facebook.

 

We hope this helps. Have a great day 🙂

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