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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

154309 Views

69 replies

10 likes

Premium for Family
  • 154309 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

100677 Views

89 replies

4 likes

  • 100677 Views
  • 89 replies
  • 4 likes

Superuser Contribution CAN'T SUBSCRIBE EVER!!!

Spotify, why are you not sending me the pin code through sms for my subscription. I have done this before. Why not now?

Newbie

Spotify, why are you not sending me the pin code through sms for my subscription. I have done this before. Why not now?

Alejandro_C

Spotify Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Haven't received any PIN number yet.

I typed in my correct mobile number yet there are no text messages on my phone from Spotify containing the PIN number which is needed for the transaction. I've been waiting for a day now. I've tried doing it all over again but no text message from Sp...

Casual Listener

I typed in my correct mobile number yet there are no text messages on my phone from Spotify containing the PIN number which is needed for the transaction. I've been waiting for a day now. I've tried ...

Alejandro_C

Spotify Legend

531 Views

1 replies

0 likes

PIN
  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagamento

Ola,estou querendo assinar mas não tenho cartão de crédito só débito será que vcs poderiam botar está opção

Newbie

Ola,estou querendo assinar mas não tenho cartão de crédito só débito será que vcs poderiam botar está opção

Alejandro_C

Spotify Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution Assinatura

Porque quando tento assinar o plano famíliar ocorre isso?

Visitor

Porque quando tento assinar o plano famíliar ocorre isso?

Alejandro_C

Spotify Legend

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Opening accounts in multiple countries

Hi there, I'm currently working with a brand who wants to offer Spotify one month subscriptions as prizes. I'm aware that E-Cards can only be redeemed in the country where they were purchased though, and this is a global brand. I'm wondering if one c...

Newbie

Hi there,    I'm currently working with a brand who wants to offer Spotify one month subscriptions as prizes. I'm aware that E-Cards can only be redeemed in the country where they were pu...

Alejandro_C

Spotify Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium payé avec paysafecard

Bonjour, J'ai récemment (le 31 mars) payé 1 an de spotify avec le mode de paiement Paysafecard. Sauf que ayant payé mon premier mois (il y a de cela plus d'un an) avec mon compte PayPal, Spotify tente encore et toujours de me débiter dessus en vain. ...

Casual Listener

Bonjour,   J'ai récemment (le 31 mars) payé 1 an de spotify avec le mode de paiement Paysafecard. Sauf que ayant payé mon premier mois (il y a de cela plus d'un an) avec mon compte PayPal, Spo...

Alejandro_C

Spotify Legend

1688 Views

1 replies

1 likes

  • 1688 Views
  • 1 replies
  • 1 likes

Superuser Contribution Abonnement premium qui n'apparait pas

BonjourJusqu'à présent, je bénéficiais d'un abonnement à Spotify Premium via mon abonnement téléphonique Bouygues Telecom. Suite à la résiliation de ma ligne, j'ai bénéficié d'une offre qui me proposais de continuer à profiter de Premium tout en ayan...

Newbie

Bonjour Jusqu'à présent, je bénéficiais d'un abonnement à Spotify Premium via mon abonnement téléphonique Bouygues Telecom. Suite à la résiliation de ma ligne, j'ai bénéficié d'une offre qui me prop...

Alejandro_C

Spotify Legend

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ödeme

Merhaba! Kredi kartı kullanmıyorum o yüzden premium üyelik alamıyorum. Yardımcı olabilir misiniz?

Newbie

Merhaba! Kredi kartı kullanmıyorum o yüzden premium üyelik alamıyorum. Yardımcı olabilir misiniz?

Alejandro_C

Spotify Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

NVM

Logged on the wrong account **bleep** sorry Spotify

Newbie

Logged on the wrong account **bleep** sorry Spotify

pawloo7

Casual Listener

720 Views

1 replies

1 likes

  • 720 Views
  • 1 replies
  • 1 likes

changed my bank info and got charged on both bankaccounts

HeyyLast month i tried spotify for free and i liked it so i decided to keep it. I changed, the day before i had to pay for another month, to a family account. But i changed my bank info from my account too mine parents account. When i changed parents...

Casual Listener

Heyy Last month i tried spotify for free and i liked it so i decided to keep it. I changed, the day before i had to pay for another month, to a family account. But i changed my bank info from my acc...

Milanw

Casual Listener

426 Views

2 replies

0 likes

  • 426 Views
  • 2 replies
  • 0 likes

Student Discount Problem

I recently signed up for student discount but I thought it applied to highschool students too and it doesn't. Because of this I opted out of it and chose to get the normal spotify premium, but on my card it says an amount of 4.99 is pending from spot...

Newbie

I recently signed up for student discount but I thought it applied to highschool students too and it doesn't. Because of this I opted out of it and chose to get the normal spotify premium, but on my ...

MattSuda

Spotify Star

390 Views

1 replies

1 likes

  • 390 Views
  • 1 replies
  • 1 likes

Superuser Contribution iTunes Purchases no longer honoured

Hi Everyone, Yesterday I purchased Spotify Premium on iTunes from New Zealand.I have been a loyal customer for the last couple of years. Yesterday, Spotify said they would not provide the Premium service unless I purchased it directly from Spotify. T...

Newbie

Hi Everyone,   Yesterday I purchased Spotify Premium on iTunes from New Zealand. I have been a loyal customer for the last couple of years. Yesterday, Spotify said they would not provide the ...

Julian

Moderator

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

No me permite hacer el pago

Hola buenos dias, soy nuevo en esto de Spotify, solo que al momento de ingresar una tarjeta, me manda una alerta diciendo que al parecer mi banco esta teniendo un mal dia y no puedo dejarla como metodo de pago, alguien sabe a que se debe?, este probl...

Casual Listener

Hola buenos dias, soy nuevo en esto de Spotify, solo que al momento de ingresar una tarjeta, me manda una alerta diciendo que al parecer mi banco esta teniendo un mal dia y no puedo dejarla como meto...

jorgeims16

Casual Listener

555 Views

2 replies

0 likes

  • 555 Views
  • 2 replies
  • 0 likes

Charged Twice

Hi, I've been changed twice... I recently upgraded my phone plan through Vodafone to include Spotify. I have also been charged separately on my bank account for premium. Any suggestions on on how to get this refunded/fixed? thanks

Casual Listener

Hi,   I've been changed twice... I recently upgraded my phone plan through Vodafone to include Spotify. I have also been charged separately on my bank account for premium.    Any s...

MattSuda

Spotify Star

707 Views

4 replies

0 likes

  • 707 Views
  • 4 replies
  • 0 likes

Superuser Contribution Student discount in The Netherlands

Hey, I just read on Nu.nl that Spotify also offers student dicount for Dutch students. However, I can't find the option in my account to switch to the discounted version. Any tips?

Regular

Hey,   I just read on Nu.nl that Spotify also offers student dicount for Dutch students. However, I can't find the option in my account to switch to the discounted version. Any tips?

MattSuda

Spotify Star

3537 Views

14 replies

0 likes

discount
students
  • 3537 Views
  • 14 replies
  • 0 likes

I canceled my subscription to spotify premium and I'm still paying for it

I took the three-month spotify premium offer by paying 0.99€ each for those three months and on the day the offer ended I canceled my subscription so that I would not be charged 9.99€ and I have still been charged. I want that charge to be canceled.

Newbie

I took the three-month spotify premium offer by paying 0.99€ each for those three months and on the day the offer ended I canceled my subscription so that I would not be charged 9.99€ and I have stil...

MattSuda

Spotify Star

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Spotify took my money!

I was just trying to create or subscribe student premium, but after changing my mind.. I did not finished my application. However, spotify took my money for the subscription. How about that? I am using my debit card. Please have my money back.

Newbie

I was just trying to create or subscribe student premium, but after changing my mind.. I did not finished my application. However, spotify took my money for the subscription. How about that? I am usi...

eslizogato

Music Fan

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Premium --> Family payment says payment details not correct

Hi all, Last week I went from premium to family so that my gf can also use the account. The first €14,99 was succesfully debited from my bank account. Now however, my account page says my payment details are not correct. Anyone know why this happens ...

Casual Listener

Hi all,   Last week I went from premium to family so that my gf can also use the account. The first €14,99 was succesfully debited from my bank account. Now however, my account page says my pa...

HD030

Casual Listener

360 Views

2 replies

0 likes

  • 360 Views
  • 2 replies
  • 0 likes

Superuser Contribution Invitation to Family failed for existing members

I recently up-graded my premium account to a Family account. My kids were part of the Premium account, but were not automatically up-dated to Family. I sent them invitations but when klicking the invitation linked they get the message "cannot join pr...

Casual Listener

I recently up-graded my premium account to a Family account. My kids were part of the Premium account, but were not automatically up-dated to Family. I sent them invitations but when klicking the&nbs...

karinlw

Casual Listener

545 Views

4 replies

0 likes

  • 545 Views
  • 4 replies
  • 0 likes