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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67394 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132637 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68209 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251149 Views
154 replies
13 likes
I paid 2 days ago, and I don't have Spotify premium yet
I paid 2 days ago, and I don't have Spotify premium yet
Newbie
475 Views
2 replies
0 likes
Hi, I have Premium account, connected to my Facebook. My family members received an e-mail requesting to provide our postal code. We provided postal code that might have been used during registration (as we had different house), as a result one perso...
Hi, I have Premium account, connected to my Facebook. My family members received an e-mail requesting to provide our postal code. We provided postal code that might have been used during registrati...
Spotify Star
4904 Views
1 replies
0 likes
I would like to cancel my premium subscription. On the app, it shows premium subscription, but I don't know how to navigate to change it. When I log into my account online from a desk top, it says I am currently using Spotify free. How can I cancel m...
I would like to cancel my premium subscription. On the app, it shows premium subscription, but I don't know how to navigate to change it. When I log into my account online from a des...
Roadie
296 Views
1 replies
0 likes
Hi, as I tried to listen to music with spotify some days ago I found out that my account wasn't premium anymore... I don't understand how it's possible, I won a contest and got a year of spotfy premium free (it should and on March 22. 2018... I have ...
Hi, as I tried to listen to music with spotify some days ago I found out that my account wasn't premium anymore... I don't understand how it's possible, I won a contest and got a year of spotfy premi...
Casual Listener
257 Views
1 replies
0 likes
Hi TeamI subscribed to spoitify premium today on my work computer. I then downloaded the app to my iphone but it will not let me login using the same details. Can you please tell me what I need to do to get it to work?ThanksSue from Adelaide, Austral...
Hi Team I subscribed to spoitify premium today on my work computer. I then downloaded the app to my iphone but it will not let me login using the same details. Can you please tell me w...
Spotify Star
1066 Views
7 replies
0 likes
I've had spotify premium for months and I'm pissed. I just got charged for it as well. What happened to my account overnight?
I've had spotify premium for months and I'm pissed. I just got charged for it as well. What happened to my account overnight?
Community Legend
557 Views
1 replies
0 likes
He hecho el pago a la sucripcion de spotify premium desde ayer y aun no se me brinda el servicio
He hecho el pago a la sucripcion de spotify premium desde ayer y aun no se me brinda el servicio
Community Legend
501 Views
5 replies
0 likes
It won't accept cc information then when it did spotify don't work...plz fix
It won't accept cc information then when it did spotify don't work...plz fix
Spotify Star
256 Views
1 replies
0 likes
I see suspicious charges to my account. Please contact me directly and privately to sort out this matter. P.S. It is ridiculous that I have to post this request in a forum. Real companies have support contact information readily available. I am not i...
I see suspicious charges to my account. Please contact me directly and privately to sort out this matter. P.S. It is ridiculous that I have to post this request in a forum. Real companies ha...
Spotify Star
1009 Views
1 replies
1 likes
I just purchased a spotify premium account for this month and then cancelled my subscription so it would not renew in May and I would be able to listen to it all this month. I was charged, but it is saying my account is not premium
I just purchased a spotify premium account for this month and then cancelled my subscription so it would not renew in May and I would be able to listen to it all this month. I was charged, but it is ...
Spotify Star
14035 Views
1 replies
0 likes
ho acquistato una cara prepagata da 30euro di spotify (epay) ma al momento del pagamento prima dice tutto ok.poi dopo pochi giorni l abbonamento premium si è disattivato e la tessera non funziona più.cosa è capitato? come risolvo?
ho acquistato una cara prepagata da 30euro di spotify (epay) ma al momento del pagamento prima dice tutto ok. poi dopo pochi giorni l abbonamento premium si è disattivato e la tessera non funziona p...
Spotify Star
353 Views
1 replies
0 likes
şimdi öncelikle kolay gelsin. garip bir derdim var. benim 2 tane email hesabım var. bunlardan biri ''halil_cesaretli@hotmail.com'' diğeri ise ''halil_95@outlook.com''. şuan bir ay ücretsiz premium özelliğini halil_95@outlook.com adresinde kullanıyoru...
şimdi öncelikle kolay gelsin. garip bir derdim var. benim 2 tane email hesabım var. bunlardan biri ''halil_cesaretli@hotmail.com'' diğeri ise ''halil_95@outlook.com''. şuan bir ay ücretsiz p...
Spotify Star
321 Views
1 replies
0 likes
Hi,I've just purchased a new phone contract through Vodafone and Spotify premium is included as part of the contract.Vodafone support said I'll be able to "free" my current Spotify account and then reactivate it using a Vodafone link they've sent me ...
Hi, I've just purchased a new phone contract through Vodafone and Spotify premium is included as part of the contract. Vodafone support said I'll be able to "free" my current Spotify account and th...
Spotify Star
854 Views
3 replies
0 likes
I keep getting the premium paused 'your last payment didn't work' error and it is asking me to renew my subscription online. My card payment has been working fine and money has always been taking out of the account.. I cancelled my subscription and r...
I keep getting the premium paused 'your last payment didn't work' error and it is asking me to renew my subscription online. My card payment has been working fine and money has always been taking out...
Casual Listener
3589 Views
2 replies
0 likes
Have two Accounts. One is connected to FAcebook, but is not the premium membership. Its the free one. When i first got spotify, i had some complications connecting to facebook. So i made another account. This one is the Premium. Its great. But i cant...
Have two Accounts. One is connected to FAcebook, but is not the premium membership. Its the free one. When i first got spotify, i had some complications connecting to facebook. So i made another acco...
Spotify Star
262 Views
1 replies
0 likes
I wasn't aware that after getting three months for $.99 that after that it would charge me $10+. I was just wondering if there's a way I can get my money back? I canceled my subscription.
I wasn't aware that after getting three months for $.99 that after that it would charge me $10+. I was just wondering if there's a way I can get my money back? I canceled my subscription.
Spotify Star
616 Views
1 replies
0 likes
I have an additional ten dollars charged to my card. A worker said they would remove this payment from my account and it is still not removed.
I have an additional ten dollars charged to my card. A worker said they would remove this payment from my account and it is still not removed.
Spotify Star
272 Views
1 replies
0 likes
Hello.I have Spotify Family and last month I had to cancel the credit card we were using, and totally forgot about it. Now our Spotify is blocked and I can't find a way to update the charging info and use another credit card. Any help is appreciated!...
Hello. I have Spotify Family and last month I had to cancel the credit card we were using, and totally forgot about it. Now our Spotify is blocked and I can't find a way to update the charging info ...
Spotify Star
269 Views
1 replies
0 likes
I only have one spotify account but I am being charged from two different bank accounts each month ... not sure how to track if someone is scamming my bank details.
I only have one spotify account but I am being charged from two different bank accounts each month ... not sure how to track if someone is scamming my bank details.
Roadie
403 Views
1 replies
0 likes
i had a premium spotify account with facebook credentials. now i deleted my facebook account and i create a new spotify account. but now i can't log in for delete the payment renew from the old account. how can i solve this problem?
i had a premium spotify account with facebook credentials. now i deleted my facebook account and i create a new spotify account. but now i can't log in for delete the payment renew from the old accou...
Roadie
253 Views
1 replies
0 likes
