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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70788 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134561 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73388 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256902 Views
156 replies
13 likes
I would like to upgrade to premium but the buying process ends in a loop. after I confirmed the paypal paying I get back to spotify initial upgrade page. Tried it from android and also Windows PC.
I would like to upgrade to premium but the buying process ends in a loop. after I confirmed the paypal paying I get back to spotify initial upgrade page. Tried it from android and also Windows PC.
Roadie
288 Views
1 replies
0 likes
Renove la membresia.Por ser confusa la red contrate membresia anual individual, cuando queria familiar.Como te pide los datos de la tarjeta antes genero el cargo automaticamente, despues tuve que contratar la membresia familiar.Ahora tengo activas la...
Renove la membresia. Por ser confusa la red contrate membresia anual individual, cuando queria familiar. Como te pide los datos de la tarjeta antes genero el cargo automaticamente, despues tuve que...
Newbie
262 Views
2 replies
0 likes
No pude realizar el pago pq me quedé sin saldo ahora si tengo y quiero hacerlo efectivo. En los pasos de actualizar datos de la tarjeta no me lo permite. Envié mail y tampoco obtengo respuesta. No quiero perder el servicio. Me ayudan
No pude realizar el pago pq me quedé sin saldo ahora si tengo y quiero hacerlo efectivo. En los pasos de actualizar datos de la tarjeta no me lo permite. Envié mail y tampoco obtengo respuesta. No qu...
Roadie
337 Views
1 replies
0 likes
Sinceramente a Spotify tem um dos piores suportes dos quais já precisei de auxilio. É impossível cancelar a assinatura, não existe um botão CANCELAR ASSINATURA (vide imagem em anexo). Alguêm poderia me dar uma luz sobre o assunto?
Sinceramente a Spotify tem um dos piores suportes dos quais já precisei de auxilio. É impossível cancelar a assinatura, não existe um botão CANCELAR ASSINATURA (vide imagem em anexo). ...
Spotify Star
333 Views
1 replies
0 likes
Me han cobrado un mes cuando ya cancelé mi suscripción al paquete Premium
Me han cobrado un mes cuando ya cancelé mi suscripción al paquete Premium
Roadie
268 Views
1 replies
0 likes
Me están cobrando cada 10 días la mensualidad. Quien me va a devolver mi dinero??? Ya cancele mi suscripción. Gracias por nada spotify
Me están cobrando cada 10 días la mensualidad. Quien me va a devolver mi dinero??? Ya cancele mi suscripción. Gracias por nada spotify
Roadie
330 Views
1 replies
0 likes
Spotify me obsequió dos meses de premium, y de un día para otro ya no funcionó:cerré sesión, actulicé, desinstalé ...todo y nada funciona.gracias .mi número de cliente es : 499216825618077
Spotify me obsequió dos meses de premium, y de un día para otro ya no funcionó: cerré sesión, actulicé, desinstalé ...todo y nada funciona. gracias . mi número de cliente es : 499216825618077 &nbs...
Roadie
271 Views
1 replies
0 likes
Mi Cuenta de spotify premium termino despues de la promocion de tres meses que pague los 9 pesos. despues compre una tarjeta de 1 Mes en Oxxo y lo active todo bien por tres dias y aparecio un mensaje . "Tu Ultimo pago no paso" ...Pero no seria justo ...
Mi Cuenta de spotify premium termino despues de la promocion de tres meses que pague los 9 pesos. despues compre una tarjeta de 1 Mes en Oxxo y lo active todo bien por tres dias y aparecio un mensaje...
Roadie
349 Views
1 replies
0 likes
Cómo puedo contar directamente servicio al cliente. Mi plan se renovó el 6 de abril el 9 de abril hice upgrade a plan familiar, me cobró el personal y el familiar y además me acortó la fecha de renovación al 27 de abril. Necesitamos refund de los cob...
Cómo puedo contar directamente servicio al cliente. Mi plan se renovó el 6 de abril el 9 de abril hice upgrade a plan familiar, me cobró el personal y el familiar y además me acortó la fecha de renov...
Roadie
389 Views
1 replies
0 likes
I am being charged monthly and never subscribed. I believe my son subscribed using my card ( without my permission). I want this cancelled immediately. Please contact me at: mco1231@aol.com Thank you
I am being charged monthly and never subscribed. I believe my son subscribed using my card ( without my permission). I want this cancelled immediately. Please contact me at: mco1231@aol.com Thank you
Roadie
425 Views
1 replies
0 likes
I've had this problem with spotify before. I tried to sign up for student premium, I guess my school isn't on the list idk, and it said there was an error processing. The receipts section of my spotify account shows no charges but sure enough there w...
I've had this problem with spotify before. I tried to sign up for student premium, I guess my school isn't on the list idk, and it said there was an error processing. The receipts section of my spoti...
Spotify Star
666 Views
1 replies
0 likes
Hi, I signed up for a premium Spotify account March 22nd. Separately I just changed my phone plan (with Fido in Canada) and it comes with a free Premium account for six months. When I tried to apply it, it wouldn't go through, presumably because my f...
Hi, I signed up for a premium Spotify account March 22nd. Separately I just changed my phone plan (with Fido in Canada) and it comes with a free Premium account for six months. When I tried to apply ...
Casual Listener
389 Views
2 replies
0 likes
I paid 2 days ago, and I don't have Spotify premium yet
I paid 2 days ago, and I don't have Spotify premium yet
Newbie
490 Views
2 replies
0 likes
Hi, I have Premium account, connected to my Facebook. My family members received an e-mail requesting to provide our postal code. We provided postal code that might have been used during registration (as we had different house), as a result one perso...
Hi, I have Premium account, connected to my Facebook. My family members received an e-mail requesting to provide our postal code. We provided postal code that might have been used during registrati...
Spotify Star
4925 Views
1 replies
0 likes
I would like to cancel my premium subscription. On the app, it shows premium subscription, but I don't know how to navigate to change it. When I log into my account online from a desk top, it says I am currently using Spotify free. How can I cancel m...
I would like to cancel my premium subscription. On the app, it shows premium subscription, but I don't know how to navigate to change it. When I log into my account online from a des...
Roadie
305 Views
1 replies
0 likes
Hi, as I tried to listen to music with spotify some days ago I found out that my account wasn't premium anymore... I don't understand how it's possible, I won a contest and got a year of spotfy premium free (it should and on March 22. 2018... I have ...
Hi, as I tried to listen to music with spotify some days ago I found out that my account wasn't premium anymore... I don't understand how it's possible, I won a contest and got a year of spotfy premi...
Casual Listener
265 Views
1 replies
0 likes
Hi TeamI subscribed to spoitify premium today on my work computer. I then downloaded the app to my iphone but it will not let me login using the same details. Can you please tell me what I need to do to get it to work?ThanksSue from Adelaide, Austral...
Hi Team I subscribed to spoitify premium today on my work computer. I then downloaded the app to my iphone but it will not let me login using the same details. Can you please tell me w...
Spotify Star
1095 Views
7 replies
0 likes
I've had spotify premium for months and I'm pissed. I just got charged for it as well. What happened to my account overnight?
I've had spotify premium for months and I'm pissed. I just got charged for it as well. What happened to my account overnight?
Community Legend
565 Views
1 replies
0 likes
He hecho el pago a la sucripcion de spotify premium desde ayer y aun no se me brinda el servicio
He hecho el pago a la sucripcion de spotify premium desde ayer y aun no se me brinda el servicio
Community Legend
532 Views
5 replies
0 likes
It won't accept cc information then when it did spotify don't work...plz fix
It won't accept cc information then when it did spotify don't work...plz fix
Spotify Star
260 Views
1 replies
0 likes
