Account hacked

[user-removed]

I currently do not have a Spotify account, but was charged $14.99 from my bank account. How can I inform Spotify to stop charging my account and that someone hacked my banking information?

[Maria_B]

Hi there.

Welcome to the Spotify Community.

Don't worry, our Payments team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.

All the best.