Help Wizard

Step 1

NEXT STEP

Add user back to Family account

Solved!

Add user back to Family account

Was a bit disappointed with the outcome of my live chat today.

My daughter was on her boyfriends family account.  They split up so she was removed from that family account.  I tried to add her back to my  family account. There error message said "you can not join a family account for 1 year"

I pay for family account for 6 members and have 2 slots free so what is the reason for not allowing her back in. Apparently there is no way to do it?

There is a work around by creating a new Spotify account, new email and copying the playlists over.

 

IDEA: Just remove the 1 year limit because there is a way around it so just make it easier for paying customers.

 

Thanks.

Reply

Accepted Solutions
Marked as solution

Hey again @MitchellKivits ,

 

Have you tried using an incognito tab, clearing the cookies of your browser and using another browser or device?

 

Let me know how it goes and have a nice day!

Luke

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

7 Replies

Hey @MitchellKivits ,

 

Thanks for this idea!

You can suggest it here and when it gets enough likes, it maybe gets implemented in the future 🙂

 

Have a nice day!
Luke

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

thanks

Hi Luke,

I tried this idea post but get message that I have to correct highlighted errors but couldn't see highlights any.  I wrote this, any ideas why it has been rejected?

 

[ALL PLATFORMS] Add user back to Family

Was a bit disappointed with the outcome of my live chat today.
My daughter was on her boyfriends family account.  They split up so she was removed from that family account.  I tried to add her back to my  family. There error message said "you can not join a family account for 1 year"
I pay for family premium for 6 members and have 2 slots free so what is the reason for not allowing her back in. Apparently there is no way to do it?
Spotify please remove this pointless limitation as there is a way around it. Create new account, invite to family, copy over the playlists.
It would make is easier and less frustrating for paying customers.

Marked as solution

Hey again @MitchellKivits ,

 

Have you tried using an incognito tab, clearing the cookies of your browser and using another browser or device?

 

Let me know how it goes and have a nice day!

Luke

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks for you help all good now.

Hey folks,

 

As per Premium Family's Terms and Conditions, it's only possible to change plans once every twelve months.

 

If someone joined a plan, they can switch to another one, but would need to wait 12 months before joining a different one.

 

However, it's possible to go back to the previous plan you were in.

 

Hope this clears things up.

 

Cheers!

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Suggested posts