Ads on my Premium Account

[nevilleamollo]

Plan

Premium

Country

Kenya

Device

Lenovo Legion 5

Operating System

Windows 11

My Question or Issue

Why am I still getting Spotify Ads on my Premium account after every few songs? I logged out and back in on all my devices but it's still bringing ads after ever couple of songs? I thought the essence of premium was uninterrupted listeening

[Bittencourt]

Hi @nevilleamollo, thanks for writing!

My first suggestion is that you check if you're really logged in a Premium account, but clicking on the link bellow:

https://www.spotify.com/account/overview/

Let me know if it says Free or Premium so we can take the next steps!

[nevilleamollo]

It says Premium 

[Bittencourt]

Hey @nevilleamollo, thanks for your reply.

Your plan is Premium Mini, and as you can see here, it gives you the possibility to listen to ad-free music on 1 mobile device only.

So if you're using a PC, you'll still get ads.

Let me know if you have any other questions!