Advertisments with primium subscription

[Fulgo]

Plan

Premium

Country

Spain

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

iPhone 14 pro

Operating System

Latest iOS

My Question or Issue

One of the main reasons to pay for premium is to avoid advertisements but I am noticing that you have included them. Why??? This is very annoying… Will you stop doing this? Just to consider other options.

Regards 

[Jose_M]

Hello @Fulgo!

Thanks for reaching out. I'll try to help.

Can you let me know where you're seeing ads in the app? Do they only show when playing podcasts, or songs too? I'd also recommend checking out if your account shows as Premium from your Spotify account page here.

Hope this helps and keep me posted!